LoyaltyLoop

05/29/2026

LoyaltyLoop's Testimonial Publisher is built into the same platform that runs your customer surveys, Google review generation, and alerts and notifications, so your testimonial pipeline runs alongside everything else without a separate system or workflow! We make it easy to collect and use customer testimonials. Schedule a demo with us today to see how it works! https://loyaltyloop.com/loyaltyloop-testimonialpublisher.html

05/28/2026

In China, “meme to market” marketing is making an impact as businesses bring customer comments and suggestions into real business decisions. Also called “listen-to-advice” marketing, it’s a customer feedback approach that has its benefits. Check out the article here:

From public votes to memes and hand-drawn sketches of new products, customers in China increasingly participate in brand decisions, in what’s being called “listen-to-advice” marketing.

05/27/2026

You can't improve Customer Lifetime Value (CLV) by calculating it better. You improve it by building a system that changes what happens after transactions. LoyaltyLoop is built to support that system and we are here to help you along the way. Visit our blog to learn how to set up and execute a CLV system for your business: https://loyaltyloop.com/blog/how-to-improve-customer-lifetime-value.html

05/26/2026

We love this idea! You can use customer testimonials in so many ways to promote your business. Schedule a demo with us to discover how to collect customer feedback: https://loyaltyloop.com/

05/22/2026

Customer Lifetime Value is not hard to calculate, it's hard to improve consistently. We built the playbook for repeat-purchase businesses, and it’s all on our blog. This post covers how to measure CLV and the next one will lay out how to build the systems to improve it. Stay tuned for Part 2! Part 1 here: https://loyaltyloop.com/blog/customer-lifetime-value-playbook.html

05/21/2026

In pizza news, yes you read that correctly, restaurant loyalty is on the decline and people are getting their food where you might not expect. Here’s the article from PMQ Pizza with the update:

Data from Tillster, a global provider of unified commerce solutions for restaurants, suggests that restaurant customers are less loyal to their favorite restaurants than they used to be. In the company’s 2026 Phygital Index Report, 45% of consumers surveyed said their favorite restaurant has chang...

05/20/2026

We’re lucky to work with incredible customers every day. Thank you for sharing your story with us! More five-star testimonials on our website: https://loyaltyloop.com/loyaltyloop-testimonials.html

05/19/2026

If you’re facing a sudden spike of NPS® Detractors, more unhappy customers than usual, this one’s for you! While handling single negative responses is important, what matters most is how you respond when issues show up in volume. Check out our blog this month for our guide on recovering from lower NPS®: https://loyaltyloop.com/blog/nps-detractor-recovery-playbook.html

05/15/2026

Another five-star testimonial for LoyaltyLoop! Thank you, Sandie!

05/14/2026

Your product might be great, but if it requires an entire ecosystem with factors out of your control, such as home wifi, your customers might accidentally blame you. Check out this article from Forbes: “Why Customer Loyalty Now Begins Inside The Home”

As more smart devices become part of our homes, customer loyalty will increasingly depend on how well companies understand how their products really work in real-world environments.