09/04/2026
Hey guys and gals,
We've got big news: we're overhauling our network from the ground up. Over the coming months, you'll see us climbing towers, testing new equipment, and maybe even stopping by with upgrades for your home — all at no cost to you. Faster speeds, better equipment, and zero change to your bill. We'll leave the price hikes to the "other guys."
That upgrade is actually behind something we owe you an apology for: some of you saw degraded service over the last week after a step in the rollout accidentally pulled in old traffic shaping. We tracked it down and have it fully fixed as of yesterday morning. Expect a few more snags as we push through these changes — if you notice one, call us at 309-755-2662 and we'll get you an update or run it down.
DerbyNet is a small business in a big market, and we're not interested in losing that small-town service just because bigger companies show up with flashy pricing and marketing tricks. We're going all in to make sure you stay taken care of.
More updates soon — but know that catching this error opened the door to some real improvements ahead. We're excited for what's next!
Thanks,
The DerbyNet Team
309-755-2662