IW Technologies

IW Technologies Your Enterprise Solution Partner At IW Technologies, we pair cutting-edge technology with unmatched customer service.

With more than 45 years of experience, a massive inventory of IT assets, and the most skilled — and dedicated — technicians in the industry, we are here to help drive your business success.

05/29/2026

As IW Technologies celebrates 50 years in business, we are taking time to recognize the people who have helped shape the company along the way.

Today, we are highlighting Billy Aguilar, who has been part of the IW team for more than 25 years.

We sat down with Billy to hear about his time at IW, the changes he has seen over the years, and what has kept him here for more than two decades.

His story is a reminder that IW’s legacy is built through years of hard work, commitment, and the people who make this place what it is.

Thank you, Billy!

If Electronic Shelf Labels (ESLs) ROI is only modeled as paper tag savings, the business case is incomplete.  In grocery...
05/27/2026

If Electronic Shelf Labels (ESLs) ROI is only modeled as paper tag savings, the business case is incomplete.

In grocery, labor is only one part of the equation.

The stronger question is how ESLs change ex*****on at scale.

Because pricing work touches more than tags.

It affects promo accuracy.
Markdown timing.
Front-end disputes.
Shrink exposure.
Fresh department ex*****on.
Store labor capacity.

That is where the economics start to change.

Not from replacing paper with digital tags.
From using ESLs to strengthen the operating model behind labor, pricing accuracy, and margin protection.

Justin Lockefeer, Vice President of Domestic and International Sales at IW Technologies, breaks down how grocery operations leaders should think about ESL ROI and why usage depth matters more than the label itself.

Not hype. Not a pitch.

A practical look at labor, ex*****on, and payback from a grocery operations lens.

If ESLs are part of your 2026 planning, this is the right way to pressure-test the business case.

Link in comments below.

05/22/2026

This Memorial Day, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country.

Their courage, dedication, and selflessness helped protect the freedoms we hold today. We are grateful for their service, and we remember their sacrifice with deep respect.

From all of us at IW Technologies, we wish everyone a meaningful Memorial Day.

05/21/2026

When checkout is moving, stores are selling.

Reliable POS hardware, store network support, field service, and responsive customer service all work together to keep that momentum going.

That is why retail and grocery operators work with IW Technologies: to keep stores running, lanes open, and support close when it matters.

Because when something goes wrong, the first response is everything.

Our customer service team answers fast, understands your environment, and gets the right support moving.

Every checkout matters. Make sure you have a team that is ready for anything.

Retail has enough surprises. Your POS support should not be one of them.

Less downtime. Fewer fire drills. More “We’re already on it.”

That’s the IW way.

Turns out, the secret to lasting 50 years is not just reliable hardware and great service.It is good people.IW Technolog...
05/15/2026

Turns out, the secret to lasting 50 years is not just reliable hardware and great service.

It is good people.

IW Technologies is officially Great Place To Work Certified™ and in our 50th year, this one hits differently.

Because a company does not reach five decades on strategy alone.

It reaches 50 years because the people inside it keep building, keep solving, keep caring about the work, and somehow still find time for a laugh when the day gets a little too “Monday.”

From hardware and lifecycle services to repairs, rollouts, warehouse hustle, service calls, customer saves, wellness challenges, holiday traditions, and the everyday moments that make IW feel like IW this Certification points back to the team behind it all.

Our most important operating system has always been our people.

And because this recognition came directly from employee feedback, we wear the Great Place To Work badge with a whole lot of pride.

The badge is official.
The people behind it are the real flex.

Read the full news release on Yahoo Finance: https://ca.finance.yahoo.com/news/iw-technologies-marks-50-years-134000015.html

05/08/2026

Before it was called operations… moms were already running it.

At IW Technologies, we run enterprise operations for a living.
Procurement. Deployment. Low Voltage Cabling. Maintenance. Disposition.
But moms have been running it for a lifetime.

To every mom and especially IW moms…
Thank you for the patience, planning, problem-solving, humor, heart, and love you bring to everything you do.

You are the original support system.

Happy Mother’s Day from IW.

Grocery runs on 1–3% margins.Ex*****on errors don’t have to be big to hurt.A late markdown.A promo mismatch.A shelf that...
04/24/2026

Grocery runs on 1–3% margins.
Ex*****on errors don’t have to be big to hurt.

A late markdown.
A promo mismatch.
A shelf that drifts from the planogram.

Individually, they seem small.
Collectively, they hit revenue and chip away at customer trust.

Electronic Shelf Labels are usually sold as pricing speed.
The chains seeing real ROI are using them to connect shelf, POS, ERP, and store workflows into one controlled system.

Rory Walsh broke down five operational use cases where ESLs are driving measurable improvement across fresh, center store, and e-commerce fulfillment.

Not theory. Not hype. Store-level ex*****on.

If ESL is part of your 2026 roadmap, this lays out where grocers are seeing real performance lift.

Link in the comments for more.

04/22/2026

1.8 million pounds of hardware kept out of landfills in the past 16 months. That’s what a more sustainable approach to hardware lifecycle management looks like.

Sustainability is not a one-day commitment. It is built into how we operate every day.

For 50 years, we’ve led with a circular approach to hardware, extending lifecycles through repair, reuse, and recovery to reduce e-waste and lower the environmental impact of IT operations.

Earth Day isn’t a trend. It’s when the results speak.

2025: 1,301,263 lbs recycled (650+ tons)
2026 so far: 566,887 lbs (283+ tons)

Extending the lifecycle of hardware and recycling responsibly reduces waste and drives smarter outcomes for our customers.

It’s how we’ve always operated and it’s not changing.

Happy Earth Day

04/20/2026

This wasn’t planned.
50 years of IW.
50 years of Darin Moorhouse, President & CEO of IW Technologies.

We took to the skies to mark the occasion…and somehow, the sky agreed. (Just a part of the team behind it all).

Here's to 50 years of something real, something lasting, something worth celebrating from the ground and from above.

The best is still ahead.

The shelf is where retail wins or loses. We just made winning a whole lot easier.Over the past year, we’ve been hearing ...
04/16/2026

The shelf is where retail wins or loses.
We just made winning a whole lot easier.

Over the past year, we’ve been hearing the same thing from operators: pricing mismatches, promo timing gaps, and too much manual work at the shelf quietly eating into margin.

At the same time, across the industry, there’s been a clear shift toward ESL as a way to close that gap…bringing pricing at the shelf back in line with the system and reducing those losses.

That’s exactly why we partnered with SOLUM.

SOLUM brings technology and proven scale, with 350M+ ESLs deployed across 50,000+ stores globally.

IW brings what it takes to make it actually work in your environment…from shelf to menu board, across retail, grocery, QSR, and hospitality…not just as another piece of hardware.

Now, we can support an end-to-end ESL rollout…connecting pricing from your systems to the shelf (or menu board), with support from procurement through day-to-day operations.

What that looks like in practice:
• Retail: no more promo lag or pricing mismatches across channels
• Grocery: less time changing tags, fewer pricing errors, and better control over shrink…especially in fresh and perishable categories
• QSR & Hospitality: menu changes happen in real time…not during downtime

Many enterprises are seeing payback with ESLs within 12–24 months. That’s not theoretical….that’s labor capacity unlocked and margin recovered at scale.

If you’re running multiple locations and still relying on paper tags, this is worth a closer look.

Let’s talk about what ESL can do for your operation. Partnership details in the comments below.

Address

2790 Pinnacle Drive
Elgin, IL
60124

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18473104200

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