PremierConnect, Inc.

PremierConnect, Inc. PremierConnect is a national provider of "Best in Class" BDC & Call Center Services to the Automotive Industry and beyond.

We provide call center and BDC always maintaining the same level of quality and professionalism.. PremierConnect's Services will provide your organization with necessary tools to allow your dealership to focus on client satisfaction and driving sales while we manage your inbound appointments, overflow calls and follow up calls. We are committed to service excellence and will provide your clients w

ith the luxury experience they are accustom to and deserve. Let us partner with you to provide your clients with a Luxury Service and Sales experience that is second to none.

06/01/2026

Gain peace of mind knowing that no customer call will ever be missed. We offer fully customizable programs with a quick and easy setup process, designed to fit the unique needs of your business. Whether you're short on staff or simply need extra support, we've got you covered. Our services come with competitive pricing, extended working hours, no minimum fees, and the flexibility to adapt as your business grows.

One of the most overlooked areas of profitability resides in the dealership’s fixed operations department. Our staff wil...
05/26/2026

One of the most overlooked areas of profitability resides in the dealership’s fixed operations department. Our staff will make up to four attempts to each customer during the evenings and Saturdays, which will allow for the highest contact rates.

Today we remember and honor the brave men and women who gave their lives in service—forever grateful, never forgotten.
05/25/2026

Today we remember and honor the brave men and women who gave their lives in service—forever grateful, never forgotten.

05/18/2026

An In-House BDC is the Communication Hub for the dealership, they are responsible for the First and last impression the client gets of your Dealership. Because of their crucial role is extremely important for a dealership that their BDC or call center is well-trained.

Our dedicated team of highly trained chat agents operates 24 hours a day, seven days a week, 365 days a year, ensuring t...
05/12/2026

Our dedicated team of highly trained chat agents operates 24 hours a day, seven days a week, 365 days a year, ensuring that your customers receive prompt and professional assistance whenever needed. This round-the-clock availability is a testament to our commitment to providing unparalleled customer service, setting us apart from the competition.

05/04/2026

Service or sales discounts, promotions, and even slashing prices are common practices dealerships use to conquer new customers. When you allow missed inbound phone calls in your dealership, your marketing investment is wasted and thrown away. Hiring PremierConnect will ensure that you always have a knowledgeable and professional staff member ready to answer your calls. Helping clients get the information they need as well as setting up appointments so that your service drive is always busy.

04/27/2026

Help keep your appointment book full and clients happy with our Maintenance Reminder and Scheduling service. Our agents will reach out to clients who are due to have their cars serviced and schedule them right away.

Having a special event? We will make sure your customers have all the information they need to attend.
04/20/2026

Having a special event? We will make sure your customers have all the information they need to attend.

Clear your SOP racks by having us call your clients and schedule an appointment to have that special Part installed. Thi...
04/13/2026

Clear your SOP racks by having us call your clients and schedule an appointment to have that special Part installed. This added service is great for both Parts and Service Department.

04/10/2026

Address

6060 Marshalee Drive M 209
Elkridge, MD
21075

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18005991540

Alerts

Be the first to know and let us send you an email when PremierConnect, Inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to PremierConnect, Inc.:

Share