Shawnee Communications

10/08/2026

😇 MEET THE PATIENT ONE.

You know that person who can explain the same thing five different ways without losing their cool?

Yep. That’s Hannah.

From billing questions to service questions to the occasional “I have no idea what I clicked,” Hannah is here to help.

She listens. She explains. She helps. And she stays cheerful through it all.

Honestly, we’re pretty sure patience is one of her superpowers. 🦸‍♀️

Thanks for taking such great care of our customers, Hannah!

10/07/2026

Some Shawnee team members participated in the Foundation for Rural Service (FRS) Rural Run/Walk, a 5K fundraiser. FRS supports rural telecommunications companies and communities through education, resources, and programming. Thank you for making a difference!

10/07/2026

🔎 MEET THE HUMAN GOOGLE.

Have a question?
Marcia probably knows the answer.
Have a weirdly specific question?
Marcia is already thinking about it.
Have a question that starts with, “Okay, this might be a dumb question…”
Spoiler alert: There are no dumb questions around here. 😉

Marcia is one of the people our customers can count on to find answers, explain things in plain English, and help get them pointed in the right direction.
Basically, she’s Google… but friendlier, local, and you can actually talk to her. 😂

Thanks for being the person our customers can count on, Marcia!

10/06/2026

We’re proud to see Shawnee employees making a positive difference in our community! Last week, Trish Cossey volunteered at the Gallatin County School’s cross-country meet at Glen O. Jones Lake, where she handed out place cards to runners as they finished their races. The event brought together three local teams and around 30 boys and girls. Trish has supported GCHS XC home meets since 2022. Thank you, Trish, for your continued commitment to our students and community!

10/06/2026

MEET THE PROBLEM SOLVER.

Got a question? She’s on it.
Got an issue? She’s on it.
Not sure what’s going on? Yep… she’s on it. 😂

Meet Linley, one of the friendly, local faces behind our customer service team!

Linley has a talent for taking “Ummm… my internet is doing something weird” and turning it into “Okay, we’ve got this!” 🙌

She listens. She troubleshoots. She finds answers. And she does it all with a smile.

Basically, if there’s a problem, Linley would like to have a word with it. 😎

Thanks for always being here for our customers, Linley!

10/05/2026

Problem solvers.
Question answerers.
Internet explainers.
Professional listeners.
Occasional mind readers. 😂

Our customer service team wears a LOT of hats, and they do it all while helping our customers stay connected.

They’re the people you call when you have a question, need some help, or just aren't sure what’s going on. And they're the reason Here for You isn't just something we say.

They’re real people.
They’re your neighbors.
And they genuinely care about helping.

So, this Customer Service Week, give a BIG 👏 to Linley, Marcia, Hannah, and Danielle!

We appreciate everything you do for our customers and for each other. 💙

Happy Customer Service Week!

10/03/2026

MayDay is now streaming on Apple TV+. This genre-bending Cold War action-comedy stars Ryan Reynolds and Kenneth Branagh as an unlikely alliance forms behind enemy lines after a top-secret mission goes wrong.

Ryan Reynolds and Kenneth Branagh star in Mayday, an action comedy ...

10/03/2026

There’s nothing like a cozy evening at home, especially when the Wi-Fi is strong and everyone’s entertained!

At Shawnee Communications, we love seeing how strong, reliable connections bring families together, no matter what you’re doing. Because home is truly where the Wi-Fi connects everyone (and the laughter never stops). 🏡❤️📶

10/02/2026

This morning, Justin and Aaron paused their duties to help a llama that had escaped from its fence. Sometimes the day throws you a curveball (or a llama!), but we’re always here to lend a hand!

10/01/2026

We’re excited to welcome Danielle Seeley to our Shawnee Communications Customer Service team! Danielle brings five years of customer support experience and holds a BA in Philosophy with a concentration in Law from Southern Illinois University-Edwardsville, graduating in May of this year.

Danielle shared that she was looking for a company that cares about their customers and communities as a whole, and we're excited that she's found that with us. In her spare time, she enjoys painting, shopping, and spending quality time with her family, friends, and husband. We’re thrilled to have Danielle on board! Please join us in giving her a warm welcome!