Glaser & Associates, Inc.

Glaser & Associates, Inc. Working with your organization to create Communication BreakThroughs in Conflict, on Teams and in Pr Drs.

Peter and Susan Glaser, the PhDs behind Glaser & Associates, bring innovative communication and leadership solutions to an international audience. Based on 40 years of international, award-winning research, Glaser & Associates, Inc. consult with organizations by applying their pragmatic communication models to build trust, solve problems, and strengthen relationships through conscious conversation

s. The Glasers are consistently rated as top speakers, regardless of the country or the audience. With undergraduate degrees in theater complementing their PhDs, their presentations are often described as keenly pragmatic, enormously valuable, and thoroughly engaging. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion", they have been married business partners and co-presenters for four decades. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Psychology Today, Fast Company, Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post. Specialties: BreakThrough Conflict™, Hardwiring Teamwork/Collaborative Leadership, Persuasion and Influence

Nobody loves criticism.  But what if the feedback you’re tempted to dismiss is actually the insight that could change ev...
09/03/2026

Nobody loves criticism. But what if the feedback you’re tempted to dismiss is actually the insight that could change everything? 💡

Nobody loves criticism. But what if the feedback you’re tempted to dismiss is actually the insight that could change everything? Most of us hear criticism as a verdict, something to defend...

The best leaders aren’t always the calmest — they’re the ones who know how to use stress instead of fighting it.        ...
08/25/2026

The best leaders aren’t always the calmest — they’re the ones who know how to use stress instead of fighting it.

The best leaders aren’t always the calmest — they’re the ones who know how to use stress instead of fighting it. ​ Most people treat stress like a flashing warning sign: slow down, panic, or...

Most of us respond by pushing harder: more data, more reasoning, more “Here’s why you’re wrong.”  Research says that’s e...
08/13/2026

Most of us respond by pushing harder: more data, more reasoning, more “Here’s why you’re wrong.” Research says that’s exactly when people dig in deeper. So what works? READ MORE ⬇️

Most of us respond by pushing harder: more data, more reasoning, more “Here’s why you’re wrong.” Research says that’s exactly when people dig in deeper. So, what does work? Two studies...

What if the skills we’ve been calling softare actually the toughest — and most valuable — leadership skills of all?     ...
08/04/2026

What if the skills we’ve been calling softare actually the toughest — and most valuable — leadership skills of all?

What if the skills we’ve been calling soft are actually the toughest — and most valuable — leadership skills of all? For decades, companies promoted leaders for technical expertise, strategic...

If you think today’s youngest employees are disloyal, think again.  READ MORE 💡 (link in comments)
07/23/2026

If you think today’s youngest employees are disloyal, think again. READ MORE 💡 (link in comments)

Stop pushing.  Invite reflection. Watch motivation ignite.  2 questions that can change someone’s mind. [READ MORE]…    ...
07/14/2026

Stop pushing. Invite reflection. Watch motivation ignite. 2 questions that can change someone’s mind. [READ MORE]…

Two questions that can change someone’s mind… You’ve been there — trying to get someone to meet a deadline, save money, or make a healthy choice. The harder you push, the harder they...

Here are 4 high-impact leadership behaviors that separate average teams from the ones that grow, adapt, and outperform…[...
06/30/2026

Here are 4 high-impact leadership behaviors that separate average teams from the ones that grow, adapt, and outperform…[READ MORE BELOW]

Here are 4 high-impact leadership behaviors that separate average teams from the ones that grow, adapt, and outperform. 1. Roll Up Your Sleeves (Even When You Don’t Have To): Great leaders...

If someone says "It's simple," brace yourself...because the real problem probably isn't. Never underestimate the messine...
06/18/2026

If someone says "It's simple," brace yourself...because the real problem probably isn't. Never underestimate the messiness of real problems! LEARN MORE BELOW

If someone says “It’s simple,” brace yourself…because the real problem probably isn’t. Never underestimate the messiness of real problems. We love tidy answers, clean narratives, and...

Some people don’t just enter a room—they shift the entire atmosphere. Here’s what they know that most people don’t… READ...
06/09/2026

Some people don’t just enter a room—they shift the entire atmosphere. Here’s what they know that most people don’t… READ MORE⬇️

Some people don’t just enter a room—they shift the entire atmosphere. Here’s what they know that most people don’t. There’s a certain kind of person who seems to effortlessly draw...

Most leaders think they’re being kind by softening the truth. In reality, they’re slowing down their team, eroding trust...
05/19/2026

Most leaders think they’re being kind by softening the truth. In reality, they’re slowing down their team, eroding trust, and quietly sabotaging performance. Ready to lead with clarity instead of comfort? READ MORE…

Most leaders think they’re being kind by softening the truth. In reality, they’re slowing down their team, eroding trust, and quietly sabotaging performance. Ready to lead with clarity instead of...

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1740 Craigmont Avenue
Eugene, OR
97405

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