09/04/2026
Six days after the storm, the adjuster finally showed up. By then, three people had already walked that roof, the homeowner had tarped two sections herself, and a contractor had given a verbal quote. The adjuster worked from the eave line — ladder height. The ridge damage on the back slope didn't make it into his notes. Neither did the hail pattern across the flat section over the garage addition.
That gap between what happened and what gets documented is where most claim disputes start.
A drone inspection with the DJI M30T changes that picture — not by replacing the adjuster, but by putting time-stamped, georeferenced imagery in front of every party before the estimates start to diverge. Orthomosaic maps accurate to within inches. 48MP oblique stills showing ridge caps, flashing, and fascia at angles a ladder can't reach. Radiometric thermal scans that catch moisture already trapped in the decking beneath shingles that look fine optically. All of it deliverable within 24–48 hours of the storm, before secondary damage muddies the original condition.
Adjusters don't need cinematic footage. They need documentation that holds up when a carrier pushes back. That's a different standard — and it's exactly what aerial imagery is built for.
Full breakdown of the deliverables and how they fit into the claims process is in the post below.
https://www.barnardhq.com/blog/drone-roof-inspection-for-insurance-claims?utm_source=facebook&utm_medium=social&utm_campaign=drone-roof-inspection-insurance-claims&utm_content=6516