05/09/2026
I know I’m not alone in this & that this spans all businesses and services.
One of the most common things I hear is, “I could just go to Costco and buy a drone and do that.”
What most people don’t see is everything behind the scenes:
• Getting FAA Part 107 certified
• Thousands of hours of flight time and studying
• Airspace knowledge and safety training
• Expensive equipment, maintenance, repairs, upgrades, registration renewal and insurance
• Editing, mapping, thermal imaging, and processing data
• Wear and tear on equipment
Our thermal setup alone is a perfect example. Most people have no idea that commercial-grade thermal systems cost what some people spend on a car. They don’t understand why 1 set of batteries cost $1,000, or why accurate thermal inspections require training and interpretation skills instead of just flying around recording video.
The frustrating part is that skilled work often looks easy when it’s done well, but that’s actually proof of expertise.
A smooth roof inspection, cinematic shot, or accurate 3D map looks effortless because of the countless hours spent learning, practicing, failing, improving, and mastering the craft behind the scenes.
Anyone can buy a hammer. That doesn’t mean they’re a contractor.
I know I’m probably not alone in this. Every industry has people who only see the surface level and not the years of experience, sacrifice, and investment behind it.
So I’m curious:
What’s something people misunderstand or underestimate about YOUR profession or business? And how do you overcome it?