10/16/2026
Your accountable executive signed off on the risk controls. File closed, right?
Not even close.
If your pilots aren't trained on the new controls and your dispatchers don't know why the procedures changed, you haven't managed the risk. You've just written it down.
In Part Two of our Ridgeline Air case study, we follow a fictional Part 135 operator through 14 CFR Part 5, Subpart E: Safety Promotion. Training, communication, and how to make your SMS actually stick.
Read it here: https://www.paiconsulting.com/sms-quick-takes-all-about-sms/safety-promotion-training-and-communication
14 CFR part 5 Subpart E requires SMS training and safety communication, illustrated through Ridgeline Air's new-route rollout.