Shad Randall's Towing & Recovery

Shad Randall's Towing & Recovery Shad Randall’s Towing & Recovery is an Arizona family-owned company providing fast, reliable, professional service.

We specialize in towing, off-road recovery, breakdowns, and winch-outs, handling every job with care, honesty, and integrity. Randall’s Towing & Recovery is a husband-and-wife–owned towing company based in Florence, AZ, providing fast, reliable, statewide service. Built on honesty, integrity, and trust, we take pride in treating every customer and vehicle with care and respect. From towing and bre

akdowns to off-road recoveries and tough winch-outs, you can count on us to do the job right. Shad’s been in towing and recovery since he could walk—raised around the industry and built on real-world experience, hard work, and a passion for getting the job done right. In 2019, Stephanie stepped into the towing world to support her family and keep the business going after Shad was seriously injured. Trained in all types of towing and recovery, she discovered a deep love for helping people during stressful moments and finds purpose in the challenges that come with every call.

The Duck Hunt is coming VERY soon!Help us decide which duck escapes first by voting in our FIRST-EVER YouTube poll.👇 Cas...
06/11/2026

The Duck Hunt is coming VERY soon!

Help us decide which duck escapes first by voting in our FIRST-EVER YouTube poll.

👇 Cast your vote and follow us on our page & You Tube Channel so you don't miss the first clue!

http://youtube.com/post/UgkxONakD-8neNb4XwQa-h-nEMKaxdOJtinh?si=B4ng-KQqPVp0sha5

Which Duck Should Escape First? The Duck Hunt is coming VERY soon! Vote for the duck you'd like to see released first. The winning duck may be the first one ...

Ever wonder what happens after you call a tow truck?From locating your vehicle and determining the right equipment to di...
06/11/2026

Ever wonder what happens after you call a tow truck?

From locating your vehicle and determining the right equipment to dispatching the proper truck and safely transporting your vehicle, there's a lot happening behind the scenes.

Our newest blog explains the towing process, why accurate information matters, and how we help customers throughout Florence and surrounding Arizona communities.

📖 Read the full article on our website: https://www.randallstowingandrecovery.com/blog-behind-the-wheel-a-woman-in-towing/women-in-towing-6-what-happens-after-you-pick-up-the-phone

📞 480-250-9327

06/10/2026

THE DUCKS HAVE OFFICIALLY ESCAPED AGAIN! 🦆

If you've been following us for a while, you know the Shad Randall's Towing Duck Hunt has become one of our favorite ways to connect with our community.

After taking some time to grow our fleet and welcome our newest grandson, Levi, to the Randall family, we're excited to announce that the hunt is back!

Each week, we'll hide a duck somewhere in Florence or a neighboring community and release clues for you to follow.

Find the duck.
Win some swag.
Get featured on our page.

Follow us on Facebook, Instagram, TikTok, and YouTube so you don't miss the first clue.

Who's ready to hunt?

Tag someone who needs to join this week's Duck Hunt!

THE DUCKS HAVE ESCAPED AGAIN!If you've been following our page, you probably remember the Shad Randall's Towing Duck Hun...
06/10/2026

THE DUCKS HAVE ESCAPED AGAIN!

If you've been following our page, you probably remember the Shad Randall's Towing Duck Hunt.

After taking some time to grow our fleet and celebrate a new addition to our family, we're excited to announce that the hunt is officially back!

Starting this week, we'll be hiding ducks and Shad Randall's Towing & Recovery swag throughout Florence, Coolidge, and neighboring communities.

We'll be releasing clues, highlighting local landmarks, recognizing community heroes, and giving away prizes along the way. More than just a game, our Duck Hunt is designed to celebrate the people, places, history, and businesses that make our communities great.

Have an idea for a future hunt location, local landmark, business, or community hero? Send us a message! We'd love to partner with our community and incorporate your ideas into upcoming hunts.

The first person to find this week's duck, take a photo with it, and post it on our page will receive:

• Official Duck Hunt Winner bragging rights
• Shad Randall's Towing & Recovery swag
• A featured photo on our page
• Entry into our Monthly Giveaway

Who's ready to go duck hunting?

Be sure to "LIKE" our page and tag a friend who needs to join the hunt and watch for the first clue—COMING SOON!



Town of Florence (Government) Greater Florence Chamber

❤️ COMMUNITY AWARENESS ❤️Food insecurity can affect anyone, and we’re grateful to have organizations like the Florence A...
06/10/2026

❤️ COMMUNITY AWARENESS ❤️

Food insecurity can affect anyone, and we’re grateful to have organizations like the Florence Arizona Lions Club is working to support families in our community.

If you or someone you know could benefit from this food distribution event, please take a moment to read and share about the upcoming Food Bank on June 26th @ 7am at Jason Lopez Memorial Park in downtown Florence.

Even if you don’t personally need assistance, sharing this information may help a neighbor, friend, senior citizen, veteran, or family who does.

Thank you to the Florence Lions Club and all the volunteers who dedicate their time to serving our community.

Please help spread the word. Together, we can make sure this information reaches those who need it most.




florenceazchamber
townofflorence

NEW BLOG POST: Earning Respect Doesn't Come With the UniformWhen I first entered the towing industry, many people assume...
06/09/2026

NEW BLOG POST: Earning Respect Doesn't Come With the Uniform

When I first entered the towing industry, many people assumed I was dispatch, a passenger, or simply helping out.

What they didn't see was the training, experience, decision-making, and responsibility that goes into every tow, recovery, and roadside call.

Over the years, I've learned that respect isn't automatically given because of a uniform, a title, or even a tow truck. Respect is earned through hard work, professionalism, consistency, and how you treat people.

In the latest installment of my "Behind the Wheel: A Woman in Towing" series, I share some of the lessons I've learned about earning trust, proving yourself, and building a reputation one call at a time.

Read the blog here:
https://www.randallstowingandrecovery.com/blog-behind-the-wheel-a-woman-in-towing/women-in-towing-5-earning-respect-doesnt-come-with-the-uniform

If you enjoy the article:
👍 Like our page
📲 Follow us for more towing, recovery, and behind-the-scenes content
💬 Leave a comment and share your thoughts
🔄 Share this post to support a local family-owned business

Thank you for following our journey and supporting Shad Randall's Towing & Recovery. We appreciate every customer, referral, and member of our community who helps us continue serving Florence and the surrounding Arizona communities.

When you’re trusted to move a piece of family history, it’s truly an honor.Today we carefully winched, secured, transpor...
06/07/2026

When you’re trusted to move a piece of family history, it’s truly an honor.

Today we carefully winched, secured, transported, and repositioning this special 1936 Oliver Hart-Parr Row Crop tractor - including making the necessary adjustments to the land before placing it on its new hilltop home.

The England family has been part of Florence for generations, and it was a privilege to help preserve a small piece of that history. Great people, beautiful properties, and a community legacy that continues to grow.

Thank you for trusting Shad Randall’s Towing & Recovery with such a meaningful project.

florenceazchamber townofflorence

History. Heritage. Passion. Growth.Most people don’t know the history behind our passion for Off-Road Recovery and 4x4 T...
06/04/2026

History. Heritage. Passion. Growth.

Most people don’t know the history behind our passion for Off-Road Recovery and 4x4 Towing.

For me, these roots run deep—back to the 1980s, 1990s, and early 2000s, when only a handful of companies in Gila, Pinal, and Maricopa Counties were willing to take a wrecker off the pavement and into the unknown.

Companies like Tex Randall’s, Mike O’Neil’s, Lehi Towing, ABT Towing, and AZ 4x4 were among the few equipped and experienced enough to tackle true off-road recoveries, mud, rocks, water and anything else the general public could get into.

One truck in particular helped shape who I am today: a brown and white 1978 one-ton Holmes 480, known simply as 4x480. My grandfather, Tex Randall, put me in that truck at a young age and taught me lessons that still guide every recovery we perform today.

That truck and I covered a lot of ground and pavement together.

From major recoveries Roosevelt, Apache Trail, Apache Lake, Sycamore, Payson, 4 Peaks, Salt River when tailgates were at the waters edge, to the East Valley lakes, the San Tan Mountains before the homes were built, Peralta Trails, Superstition Mountains, Silly Mountain before it was a walking trail, Box Canyon, Boulders OHV, Superior, Globe, Firebird Raceway, car shows, cruise nights down Mill Ave and Central and countless adventures throughout Arizona.

It even played a role in some of the most important moments of my life. It took Stephanie to our 1992 prom, and on our wedding on January 10th 1993, January 10th late night our room flooded and am the 11th 1993 is when floodwaters washed out the bridge into Gold Canyon Country Club. Steph said we are trapped! 4x480 we got this, hubs locked, 4hi and she carried us safely through a four-foot running wash and got us home. Hey babe? Still think driving the wrecker on our wedding night was a bad idea? Whatever! 🧒

Today, more than 30 years later, I find myself working many of those same areas with two of the most capable recovery vehicles I’ve ever operated—OR-13 and MW-21. Side by side with Stephanie who is earning her off-road badge just like I did. One plan at a time!

While the equipment has changed, vehicles have changed 10 fold, with electronics that people design with no clue how they become issues in the field. However, the fundamentals of it all haven’t.

Successful off-road recovery isn’t about horsepower, or simply pulling harder. It’s about experience, planning, creativity, proper rigging, proper anchoring, proper communication, and understanding how to safely recover vehicles in places where most tow trucks—and many four-wheel drives—can’t go or shouldn’t have gone.

Today we’re equipped with:

• ONX Offroad Mapping
• Onboard Starlink Satellite Communications and wireless headsets for the Team
• Drone for Reconnaissance and Planning
• Synthetic Recovery Gear, Sn**ch blocks, over 1500ft of wire and synthetic rope, backed by 5 10k to 15k winches on both trucks, that can double their capacity at anytime.
• Recovery Skids and Scotch Blocks
• Advanced Lighting Systems and Scene Visibility
• Two Purpose-Built 4x4 Recovery Trucks loaded with all the goodies
• Decades of Real-World Experience

Whether it’s a broken SXS in Box Canyon, a stranded Jeep in the mountains, a washed-out trail, RV/Motorhome or a vehicle deep in the Arizona backcountry, we have the equipment, knowledge, and determination to bring it back out safely.

As my grandfather always taught me:

“Good ain’t cheap, and cheap ain’t good.”

Anyone can hook a cable, hit the throttle, and see what parts come out. Caught me a bumper! Not a great way to be on YouTube.

We prefer to do it right the first time and coach our Customers through it. We even give them a special branded duck to remember the day, before you repeat!

Don’t forget to always pack the essential gear and supplies, even if your trip is a few hours. Most of our areas are zero cell service, so hiking out is typically your exit plan after an event takes place.

Shad Randall’s Towing & Recovery
Off-Road Recovery • 4x4 Towing • Winching • Backcountry Recovery
📞 480-250-9326
Florence, Arizona
24/7 • On The Way And On Time

Address

7334 N Rancho Santa Fe Drive
Florence, AZ
85132

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