06/19/2026
๐ด No detail, and a story is forgettable.
๐ข The right detail, and it sticks with people for years.
Cindy talks often about the gap between those two outcomes, and it usually comes down to a few small choices.
A name instead of "someone." A place instead of "somewhere." A moment in time instead of "back then." These are the details that turn a story from something people hear into something people carry with them.
She often points to her own example. Chicago, 1998, the eighth floor of an old ad agency on Michigan Avenue, a Tuesday afternoon, a closed office door. None of that changes the lesson of the story. But all of it changes whether you remember the story at all.
The instinct for most executives is to either over explain, piling on detail until the point gets buried, or to stay so general that nothing lands at all. The sweet spot is neither. It is a handful of specific, well chosen details that do the work of pulling someone into the scene with you.
๐ A name or a place does more work than a paragraph of explanation
๐ Specificity is what separates a story people hear from one they remember
๐ You are not adding more, you are adding the right things
Where could your story use a little more of that balance?