WheelHouse IT

09/11/2026

3,000+ projects completed, from Fort Lauderdale to Long Island.

Different area codes, same team, same playbook. Wherever your office is, the crew behind it is the same one, and so is the standard.

FL: (954) 474-2204 | NY: (516) 536-5006

09/10/2026

Disaster recovery isn't a Florida thing. Just ask BGSA Law on Long Island.
Here's what it sounds like when the plan actually works. (Spoiler: blissfully uneventful, which is the whole goal.)

In this episode Todd sits down with Vince Gerbino from BGSA Law in ...

09/09/2026

Meet Darin our VP of Client Success. More than 10 years at WheelHouse IT, and yes, he has heard “have you tried turning it off and on again” more times than any human should.

Favorite part of the job: Learning how businesses define and achieve success through technology, then sharing those principles across markets and industries.
Most-used emoji in team chat: 👍🏻
Coffee order: Cafe con leche.

This is who picks up when you call. Not a script, not a phone tree. A person whose whole job is getting your day back on track.

09/08/2026

The least technical item on the checklist and possibly the most important: a communication plan.

When systems go down, does everyone know who to call, in what order, with what information? Or does it turn into a group chat with 47 messages, zero decisions, and clients hearing nothing at all?

Write the phone tree down. Laminate it if you're feeling fancy. Future you says thanks.

09/04/2026

Happy Labor Day weekend from the whole WheelHouse IT crew. May your grill stay hot and your inbox stay quiet.

09/03/2026

IT problems you shouldn't have to live with, Vol. 3: the laptop that met a latte.

Hardware dies. That's not a crisis. A crisis is when the only copy of your Q3 files dies with it.

With the right setup, a coffee spill costs you a laptop. Without it, a coffee spill costs you a week of work and a very awkward client call. Your call.

09/02/2026

Meet Rory, our VP of Brand and Business Development. 10 years at WheelHouse IT, and yes, he has strong opinions about fonts. All of them. Even this one.

-Favorite part of the job: Making connections between people. Best part of the role, hands down.
-Most-used emoji: Confetti. I love celebrating wins, big or small. 🎉
-Coffee order: None. McDonald's fountain Coke is the move.

This is who picks up when you call. Not a script, not a phone tree. A person whose whole job is getting your day back on track.

09/01/2026

Hurricanes get the headlines, but the disasters that actually take businesses down are boring: a burst pipe, a power outage, a construction crew hitting the wrong cable.

Item 2 on the checklist: if your office was unusable tomorrow, could your team log in securely from anywhere and keep serving clients? Or does revenue stop until the landlord calls back?

If the answer involves the phrase “well, sort of,” let's tighten that up before the answer matters.

08/31/2026

75,000+ support tickets closed.

Behind every single one is a person who got back to work: a front desk that could check people in again, an accountant who made the deadline, an office that finally stopped cursing at the printer.

75,000 tickets also taught us something most providers never learn: problems repeat in patterns. We study ours so yours stop repeating.

08/28/2026

When Hurricane Irma hit, Tobin Properties needed their systems back fast. Here's what that actually looked like, in their words.

Quiet season or not, this is why we talk about preparation so much. Recovery isn't luck. It's a plan that already existed before the forecast got scary.