10/19/2026
Purchase price savings tell only part of the healthcare supply chain story. What about the time nurses spend searching for supplies? Or the hours procurement teams spend correcting transactions and working around fragmented systems?
Gartner’s Bruce Gilmore argues that this hidden labor burden belongs on the performance scorecard.
His article examines why health systems should redesign workflows before automating them and evaluate technology by whether it reduces the work employees must do.
Read more: https://www.scmr.com/article/the-hidden-cost-healthcare-supply-chains-need-to-measure