The K2 Way

04/18/2024

Are you using AI in your practice?

More than two-thirds of U.S. physicians have changed their minds about generative AI over the past year. In doing so, the re-thinkers have raised their level of trust in the technology to help improve healthcare.

04/17/2024

What is your opinion? Please share in the comments.

Last year, affiliates across the country defeated attempts to turn the clock back on optometry’s groundbreaking progress. 2024 brings two new challenges, as legislation is introduced in Florida—again—and Tennessee this month. Not that AOA or optometry’s advocates in those states are surprise...

04/08/2024

You learn everything you need to know about being a good doctor in medical school, right? Not quite. Doctors are often thrown into leadership roles alongside their roles as healers and caretakers. The challenges that come with leading a business aren’t always covered in your otherwise thorough education.

You learn all about being a good doctor in medical school, right? Not quite. To become a better doctor, you have to also be a leader.

04/05/2024

No matter how well-run a practice is, there will eventually be an unsatisfied patient. Maybe a staff member made a simple mistake, or there was a communication breakdown. Whatever the reason, patient complaints must be handled with care.

No matter how well-run a practice is, there will be unsatisfied patrons. Here are the best practices for handling patient complaints.

04/02/2024

All medical services are meant to improve the lives of patients in some way. But do you know how your patients actually feel about the services your practice offers? In this article, we’re going to discuss how you can learn what your clients really want and how to give it to them!

All medical services are meant to improve the lives of patients in some way. But how your patients feel about your services?

03/30/2024

To all my physician friends out there- thank you for everything you do. Happy Doctors Day!

03/28/2024

At the core of the medical profession is one purpose﹘ to keep people healthy. You likely chose to become a doctor, at least in part, because you wanted to serve others. But running a successful medical practice is about more than just how you help your patients. In order to maintain a practice where patients consistently feel cared for and respected, you must have an excellent team of people to back you up.

In order to maintain a practice where patients consistently feel cared for and respected, you must have an excellent team of people to back you up.

03/26/2024

Are you a good candidate?

Ep #51 - Am I a Good Candidate for Lasik Surgery?

03/25/2024

March is National Save Your Vision Month!

March is National Save Your Vision Month! To celebrate, here are ten small steps you can take to better preserve your vision.

03/21/2024

Dr. Jeff Kegarise joins Sam to discuss the impact of increased screen time for students due to more students turning to e-learning in this time of the COVID-19 pandemic. Later, Minute Clinic Physicians Assistant Rebecca Hooper shares information about the seasonal flu shot and how it may be able to....

03/20/2024

With the healthcare systems we have in place, it can be easy to forget the core meaning of care. Medical conglomerates are constantly looking for ways to become more efficient, profitable, and technologically advanced. From a business vantage point, these types of improvements seem valuable, but they don’t address the sole purpose of healthcare﹘ the wellbeing of each and every patient.

Each interaction your patient has with your office and staff contributes to their opinion of the care you provide and success of your practice.

03/19/2024

Optometrist Dr. Jeff Kegarise, author of “One Patient at a Time: the K-2 Way Playbook for Healthcare and Business Success” discusses how the experience of seeing a doctor can be improved.