Computer Support Franklin Fairoaks It

10/15/2026

10/14/2026

Antivirus is one layer. It isn't a security plan.

Many of today's attacks on small businesses don't need a virus at all. A stolen password or a fake Microsoft login page gets them in.

A layered approach covers:
- Advanced endpoint detection and response
- MFA everywhere it matters
- Email and DNS filtering
- Threat detection for Microsoft 365 and Google Workspace
- Security awareness training and phishing tests
- 24/7 monitoring by a security operations center

We provide managed security for our clients, and co-managed security for companies with their own IT team.

October is Cybersecurity Awareness Month. A good time to find out which layers you're missing.

10/14/2026

Not sure where AI fits in your business? Start with 45 minutes.

In a free AI Opportunity Briefing, we'll look at how your team is using AI today, your biggest governance risk and two or three opportunities worth pursuing.

You'll leave with a short written AI Opportunity Snapshot and a recommended next step. No cost and no obligation.

Book a time at the link in the comments.

10/13/2026

One program, two components.

AI Foundation builds the roadmap. In six to eight weeks we assess where you are, set your AI policies and guardrails, recommend the right tools, run opportunity workshops, train your team and deliver an executive roadmap with a 90-day action plan.

AI Advisory (vCAIO) executes and evolves it. Your virtual Chief AI Officer meets with leadership monthly, keeps the roadmap and opportunity backlog current, reviews new tools and use cases, and reports to leadership each quarter.

Think of it like a fractional CFO, for AI.

See how the two work together at the link in the comments.

10/12/2026

We're setting up in Charlotte! 🏗️ BUILD Expo 2026 starts tomorrow, October 13–14, and Fairoaks IT will be at Booth 829.

If you're in construction, stop by and talk with us about keeping your job sites running, your company secure and your team productive, all through IT that just works.

See you on the show floor!

10/12/2026

5 hours a week.

That's how much time Shannon Corporation's team of about 5 people used to lose. Not fixing computers. Figuring out who to call.

Now they have one number for everything: computers, email, network, software, and the vendors in between.

Our help desk is run by our own in-house team (never outsourced), weekdays 8 to 5 Eastern, with after-hours support available when something can't wait.

If your people have to stop and think about who to call, it's costing you more than you realize.

10/12/2026

Loading in for BUILD Expo Charlotte! Tom and Adam are unpacking the gear and getting Booth 829 ready.

If you're attending, stop by and say hello. We'd love to talk about keeping your construction business's technology secure, reliable and running smoothly, on the jobsite and in the office.

10/12/2026

Guardrails first. Then go fast.

Every AI Advantage engagement follows the same four steps:

Govern: clear rules, approved tools and human oversight.
Train: practical training that turns policy into everyday habits.
Identify: a prioritized backlog of use cases, each with an owner and a way to measure it.
Implement: measured pilots and a roadmap that keeps moving.

Skip the first two and AI stays an experiment. Skip the last two and it never pays off.

The first step is a free 45-minute AI Opportunity Briefing. Link in the comments.

10/12/2026

Tomorrow's the day. The BUILD Expo Charlotte floor opens at 10am, and we'll be at Booth 829 both days.

Stop by if any of these are on your punch list:

- Your trailer Wi-Fi drops right when you need it
- Your crew can't find the latest drawings or RFIs
- A fake invoice or "new bank details" email almost got paid
- You're growing and not sure your tech can keep up
- Your IT runs on duct tape and good intentions

No pitch deck. Just a straight conversation about what's working, what isn't, and what to fix first.

Charlotte Convention Center, Hall C. Tuesday and Wednesday, 10am to 3pm.

See you tomorrow!

10/11/2026

A good AI policy isn't a blanket yes or no.

We sort every AI use by risk:

Go: low-risk internal help, such as drafting, summaries, brainstorming and training support, under standard rules.
Review: higher-sensitivity uses, such as external-facing tools, confidential or client data, workflow automation and new AI vendors, which need approval first.
Stop: uses that are restricted or prohibited, such as putting sensitive data into unapproved tools or letting AI make final personnel decisions.

Low-risk work moves fast. Sensitive work gets the right review. And your people know the difference.

This risk-based model is part of every AI Foundation engagement, informed by the NIST AI Risk Management Framework.

Want to see where your team's AI use falls? Book a free AI Opportunity Briefing. Link in the comments.