Quality Associates, Inc.

10/14/2026

We're proud to be an Ambassador Sponsor of the Virginia Association of Government Archives & Records Administrators (VAGARA) Annual Conference, taking place October 21-23, 2026 in Williamsburg, VA! We look forward to supporting this valuable opportunity for education, networking, and collaboration among professionals dedicated to government archives and records management.

Stop by our booth to:
• Connect with our industry experts and get your questions answered
• Learn about our newly expanded Digital Innovation Center
• Pick up some fun swag
• Enter for a chance to win a raffle prize

We can't wait to see you there!

10/07/2026

Ready to digitize your records?

Before scanning begins, take time to prepare your documents. Good preparation can improve image quality, reduce project delays, and help your team get better results.

Our latest blog covers practical steps to help you: ✔ Organize records ✔ Remove unnecessary files ✔ Identify damaged documents ✔ Define project requirements ✔ Improve scanning efficiency

The better the preparation, the smoother the project.
Read the blog:

https://www.qualityassociatesinc.com/resources/physical-record-digitization-prep/

Every large-scale physical record digitization project lives or dies due to the prep work done before the actual scanning.

09/24/2026

Last Friday, September 18, we had the distinct honor of welcoming Toshimitsu Taiko, President & CEO, Representative Executive Officer of KONICA MINOLTA, INC., along with senior executives from Konica Minolta's global and U.S. leadership teams, to our Fulton, Maryland headquarters and Digital Innovation Center.

Representing both global and U.S. leadership, the delegation visited to gain a deeper understanding of the progress being made, the capabilities being developed, and the vision being executed here in the United States. Discussions focused on how our innovations, technology platform, and operational model could create broader opportunities not only across North America, but around the world.

The visit included a business overview, strategic discussions, and an executive tour of our new 62,000-square-foot purpose-built Operations & Technology Platform and Digital Innovation Center, presented by Scott Swidersky, Senior Vice President, Quality Associates, Inc. / BlueIrisIQ™.

The delegation included:

Konica Minolta, Inc. Leadership
• Toshimitsu Taiko, President & CEO, Representative Executive Officer
• Kentaro Murakami, Corporate Strategic Planning Division, Sustainability Department, Group Leader

U.S. Leadership, Konica Minolta Business Solutions U.S.A., Inc.
• Patrick Banno, President, HUS
• Sam Errigo, President & CEO
• Michael Mathé, Executive Vice President & COO

This was arguably one of the most significant visits in our company's history and an opportunity to showcase the talent, innovation, and dedication of our team.

A special thank you to every employee who helped make the day a success. From welcoming our guests to demonstrating the passion and pride that define our culture, our team showed exactly what makes this organization exceptional.

09/24/2026

When a FOIA request arrives, the challenge isn't just responding, it's finding the right records quickly and confidently.

In our newest blog, we discuss how agencies can reduce FOIA response times through better records management practices, including document digitization, searchable archives, metadata capture, and effective digital document management.

Learn how a strong records management foundation can help improve compliance, reduce backlogs, and support public transparency.

📖 Read the blog: https://www.qualityassociatesinc.com/resources/foia-response-records-management/

What helps agencies handle a FOIA response well is having a records management foundation built to support fast, defensible search.

08/31/2026

How much time does your team spend entering data from forms, applications, invoices, or other documents?

Manual data entry can create delays, introduce errors, and keep employees focused on repetitive tasks instead of higher-value work. That's where Intelligent Forms Processing comes in.

By combining OCR, machine learning, and automated validation, organizations can turn document-heavy workflows into faster, more efficient digital processes.

Read our latest blog to learn how Intelligent Forms Processing helps organizations improve accuracy, accelerate processing times, and scale operations more effectively.

📖 Read the blog:
https://www.qualityassociatesinc.com/resources/intelligent-forms-processing-data-entry/

Intelligent forms processing creates a fundamentally different relationship between an organization and the paperwork it depends on.

08/13/2026

When organizations plan a records modernization project, the focus is often on scanners, file formats, and project timelines. But one of the most important factors in long-term success is metadata.
Metadata helps determine how records are found, managed, retained, and secured. A well-planned metadata strategy supports compliance requirements, information governance initiatives, and successful system migrations.
If you're considering a digitization or modernization effort, don't overlook the role metadata plays in creating a searchable, compliant, and sustainable records environment.
Read the full thought piece here: https://www.qualityassociatesinc.com/resources/metadata-strategy-records-modernization/

A metadata strategy is the difference between a searchable, compliant records system and an expensive pile of unusable digital files.

08/06/2026

📂 The Hidden Costs of Poor Document Indexing
When organizations plan digitization projects, scanning often gets all the attention. But there's another critical factor that determines whether the project succeeds: document indexing.

Without a thoughtful indexing strategy, organizations can struggle with: ✅ Lost productivity�✅ Duplicate work�✅ Compliance and audit risks�✅ Difficult document retrieval

A searchable, well-organized repository delivers the true value of digitization.

Read the full blog:�🔗
https://www.qualityassociatesinc.com/resources/poor-document-indexing-cost/

Poor document indexing services account for far more failed digitization projects than bad scanning ever does, and can cost you greatly.

07/27/2026

⏰ 930gov is TOMORROW!

The wait is almost over. We're excited to see everyone at Digital Government Institute's 930gov tomorrow in Washington, D.C. for a great day of conversation, collaboration, and learning. Who's ready? 🙌

Be sure to join Scott Swidersky, Senior Vice President, Intelligent Information Management Practice, Konica Minolta Business Solutions U.S.A., Inc. and President, Quality Associates, Inc., for his session:
🕘 9:00 AM
🎤 Designing the AI-Ready Agency: Records as the Foundation of Intelligence

If you're attending 930gov, we'd love to connect and discuss how intelligent information management and records management strategies can help build a stronger foundation for AI success. Visit us at Booth # 202!!

More info on 930gov: https://digitalgovernment.com/930gov/

07/27/2026

Thinking about a large-scale records modernization project?

After helping organizations transition from paper-based records to digital environments for more than two decades, we've learned that success depends on much more than technology alone. Proper planning, realistic timelines, efficient workflows, and strong quality controls all play a critical role.

Our newest blog highlights 7 key lessons learned from large-scale records modernization efforts and offers practical guidance to help organizations avoid common challenges.

📖 Read the article here: https://www.qualityassociatesinc.com/resources/large-scale-records-modernization-lessons/

What has been the biggest challenge in your organization's records modernization journey?

Here are seven things worth knowing before you launch a large-scale records modernization effort that will help you ensure a smooth project.

07/23/2026

What a fantastic week we are having at ! 🎉

Our pre-conference workshop, End-to-End Lifecycle Management and Long-Term Preservation in Microsoft 365, was a huge success. Thank you to everyone who joined QAI and our partners DocPoint Solutions, Knowledge Preservation, and Preservica for a morning of collaboration, learning, and practical discussions on records governance and long-term preservation.

And yes... we even fit in some yoga! 🧘

We also had a great time at the Opening Reception at the Museum of the American Revolution and have loved connecting with so many colleagues throughout the conference.

There's still time to visit us today at Booth #302! Stop by, say hello, and spin our prize wheel. 🎡