02/25/2019
High-Quality Communications with a Low TCO
This Higher Ed Technology Minute is brought to you by BowmanBack. BowmanBack partners with top Solutions Providers and trusted, reliable telecommunications and technology partners for colleges, universities, state government entities and commercial and non-for-profit enterprises.
Two important factors when considering whether to use UCaaS for your college's admissions process are quality of service (QoS) and total cost of ownership (TCO). Busy admissions professionals need a communications solution that provides high quality voice, video, and messaging, offering enhanced QoS when required. A top-notch UCaaS solution delivers the high standard of reliability that today's higher education institutions expect, with experts providing 24/7 customer and technical
support on demand.
When colleges migrate to a UCaaS solution, there's no need for costly internal infrastructure like servers and storage systems. This makes the TCO associated with UCaaS much more attractive and affordable. Offices can share resources, achieving a level of redundancy that is far less expensive than traditional, premise-based PBX systems. Start-up costs are typically minimal thanks to bring-your-own broadband services. By taking advantage of flexible pricing options, colleges can easily scale their UCaaS solution up if needed without facing prohibitive costs. And with powerful software integrations that boost productivity, they can achieve a better ROI from their overall technology investment.
The admissions process can be stressful for both college employees and prospective students alike, as colleges strive to ensure they admit the prospects that are the best fit while students constantly check for updates on their applications. UCaaS solutions can streamline the experience for everyone involved, helping admissions professionals seamlessly collaborate with one another while automatically keeping prospects in the loop about the progress of their applications. As a result, colleges can make their all-important admissions decisions more efficiently, ensuring that students find out as quickly as possible where they'll be headed in the fall.
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