Southern Charm Appliance Repair, LLC

01/17/2025

This is our Fat Boy, Kolt. He was born in our home 7.5yrs ago and he is an integral part of our family. He is the perfect piece that brings a smile to your face even at the lowest points in life. After returning from the appliance convention last week he just wasn’t acting like himself. We have been in and out of the animal hospital this week with a multitude of diagnostic tests performed, but still no real answer as to what is happening to him - “this is a convoluted and rare case” is what the UF vets told us yesterday. We are doing the best we can to catch up on all that we missed last week, but it has been hard. If you have called and not received a response I promise we’re not ignoring you. Please have patience with us as we navigate this very scary time for our family.

11/18/2024

Cannot wait to be among the best of the best at ASTI 2025!

03/24/2024

It is with great sorrow that we must announce we will be raising our diagnostic rates tomorrow. We hope that everyone will understand that this comes simply from a place of longevity for our brand and not personal greed. Service with a smile and expert technical knowledge will remain our core values…just with a slightly higher price tag.

01/05/2023

Did you purchase a Samsung TOP LOAD washer between June 2021 and December 2022??

If so, your washer might be included in the 14 models recalled. Machines were found to short circuit and overheat, posing a fire risk.

That’s one use case for your washer having Wi-Fi.

12/25/2022

Our Southern Charm family wishes YOU and yours a Very Merry Christmas! Now time for us to go make a plate and try to open a Saran Wrap ball with some oven mitts on! 😀😂

12/23/2022

SAMSUNG TOP LOAD WASHER RECALL DECEMBER 2022...PLEASE CLICK ON THE LINK BELOW TO SEE IF YOU HAVE AN AFFECTED MODEL‼️

On December 22, 2022, Samsung announced a recall to provide an important software repair for certain top-load washer models. Samsung voluntarily agreed to perform this recall in cooperation with the U.S. Consumer Product Safety Commission (“CPSC”). This recall addresses potential overheating within the control panel of certain models. Such overheating events present a smoking, melting, overheating or fire hazard to the product and consumers.

This safety recall involves certain top-load washer models that were assembled and sold in the U.S. between June 2021 and December 2022.

**Consumer inquiries may be directed to Samsung’s dedicated website at https://www.samsung.com/us/support/tlw-sw-update/ has also set up a repair hotline for consumers at 833-916-4555 available from 8:00 a.m. to 12:00 a.m. EST Monday through Sunday.**

Software Update

11/17/2022

PSA‼️

If you are using dishwasher detergent pods that contain Dawn in them, stop using them IMMEDIATELY!!

They can and WILL cause your dishwasher to leak from the overproduction of suds. Dawn is only meant for hand washing dishes and should never be put in any dishwasher, EVER.

~ signed a frustrated Appliance Technician

10/21/2022

We will be closed for Factory training on Tuesday, Oct 25th. We will reopen for normal business hours on Wednesday.

10/18/2022

We will be closed for SubZero Factory training tomorrow. We will reopen for normal business hours on Thursday.

10/14/2022

GRU is expensive enough as it is with this Tier 2 nonsense…do something to lower your monthly bill.