Utility Revenue Recovery Specialists, Inc.

05/27/2026

🚨 Update on a case we've been deep in for months — and it's becoming quite the case study.

A Florida municipal utility has been charging our client sales tax on residential utility service that is clearly exempt under Florida law. We submitted the documentation in December. The Florida DOR confirmed the exemption in writing in April. The utility's own senior staff put the right answer in writing back in January.

And yet — five months later — the billing hasn't changed, the refund hasn't been issued, all communications have been routed through the city attorney, and our public records request for their own internal policies has gone unanswered for over two months.

So here's where we are: we're filing a formal complaint with the Florida Attorney General and proceeding with every remedy available under Florida law. The refund owed to our client is significant — and growing every billing cycle.

We'll keep you posted. This one is going to be a textbook example of why a URRSI audit isn't just about finding the money — it's about fighting to get it back. 💪

05/26/2026

Have you seen this story out of Thomson, Georgia? 👇

Residents have been getting slammed with water bills that more than doubled in a year — one person's bill jumped from $572 to $769 in a single month. Bills have been arriving late or not at all since last fall. When people asked why their usage was so high, the city basically said "you probably have a leak."

It became a running joke on Facebook: "We all must have leaks."

Residents got so fed up they went to city council and demanded an audit. The city now says the software bugs are fixed — but nobody has explained why the actual charges were so high to begin with.

Here's the thing: billing errors like this don't just happen to homeowners. Nonprofits, churches, HOAs, apartments, and businesses get overcharged on utility bills all the time — and most of them never find out because nobody's checking.

That's exactly what URRSI does. We audit utility bills and recover overcharges on a contingency basis. If we don't find savings, you pay nothing.

Stories like Thomson's happen everywhere. Let us take a look at yours.

🌐 www.urrsi.com

https://www.wrdw.com/2026/05/06/thomson-water-bill-problems-persist-despite-promised-fixes/

Water bills in Thomson have plagued neighbors for months with missing bills and high prices, and there is no clear explanation or solution.

05/25/2026

This story out of California is wild — and honestly not that surprising to us.

Over 11,000 residents in Banning, CA went months without receiving a utility bill after the city rolled out new billing software. Then the bills started coming — two or three a month. One resident went 7-8 months with nothing, then got slammed with bills every two weeks. On top of that, rates for water and electricity went UP during the whole mess.

And it wasn’t just California. The same kind of software billing disaster hit cities in Louisiana and South Carolina too.

Here’s the thing — billing errors at utilities happen all the time, not just during high-profile glitches like this. Most of the time, organizations are just quietly overpaying and no one catches it.

URRSI exists specifically for that. We audit utility bills for nonprofits, churches, HOAs, RV parks, manufacturers, and similar organizations. We work on contingency — meaning if we don’t recover anything, you owe us nothing.

If you’ve never had your utility bills reviewed, this story is a good reminder that it’s worth a look.

🌐 urrsi.com

https://finance.yahoo.com/economy/policy/articles/11-000-californians-fall-behind-103000646.html

Don’t wait for someone to take ownership of the mistake.

05/25/2026

Happy Memorial Day from the URRSI family! 🇺🇸❤️

Today isn’t just the start of summer — it’s a day to stop and truly honor the brave souls who gave their lives so we could live ours freely.

We’re proud to work alongside so many incredible nonprofits, churches, HOAs, and community organizations who serve others every single day — many of whom support veterans and military families in our own backyards.

Thank you to every Gold Star family. Thank you to every service member who never came home. You are not forgotten.

🕊️ Take a moment today to remember why we gather.

05/22/2026

⚠️ Sound familiar? The City of Amarillo is under fire after residents reported shocking spikes in their utility bills following a new billing system rollout. The city has now launched a full review — and has even paused late fees and service disconnections through June while they sort it out.

Here's what happened: when Amarillo switched billing systems, some accounts ended up with longer-than-normal billing cycles. More days = more recorded usage = higher bills — sometimes pushing customers into higher cost tiers they wouldn't normally hit.

This kind of billing error isn't unique to Amarillo. It happens more than you'd think — and most customers never know they were overcharged.

At URRSI, we audit utility bills for nonprofits, churches, HOAs, businesses, and more — at NO upfront cost. We only get paid if we recover money for you. If your bills have spiked or something just doesn't look right, it's worth a second set of eyes.

🔗 Read the full story: https://www.myhighplains.com/news/local-news/city-of-amarillo-issues-update-on-utility-billing-system-review-customer-concerns/

🌐 www.urrsi.com

Amarillo City Manager Grayson Path released an update on reported water and utility billing on Friday, amid a continuing review of the system and efforts to address a high volume of reported issues…

05/21/2026

😳 Did you see this?!

A local news investigation just exposed that RG&E had a software glitch that printed WRONG weather data on customer bills — and now some customers owe MORE money because of it. This wasn't a small error — it affected billing calculations from February all the way through April 2026!

Here's the thing — utility billing errors happen ALL THE TIME. Most people just pay their bill and never question it. But those "mistakes" can cost you hundreds or even THOUSANDS of dollars over time. 💸

We've helped churches, nonprofits, HOAs, and businesses across Florida recover money they didn't even know they were owed — and we work on contingency, so if we don't find savings, you don't pay us a dime!

📰 Full story here: https://www.whec.com/top-news/news10nbc-investigates-rge-customers-may-owe-more-money-after-utilitys-software-error-printed-wrong-weather-data-on-bills/

💡 Is YOUR utility bill accurate? Find out at www.URRSI.com. Tag a friend or organization that should get a free audit! 👇

A billing error first uncovered by News10NBC will now cost some RG&E customers more money. News10NBC Investigative Reporter Jennifer Lewke broke a story in April about incorrect weather temperature data printed on RG&E bills. At the time, the utility said its error didn't impact the price that custo...

05/21/2026

So excited to be part of this! 🎉 URRSI is proud to support Scouting America Troop 84's 100th Anniversary Celebration in Gainesville, FL. A century of building character, serving the community, and preparing young leaders — that's something worth celebrating.

'Be Prepared' isn't just a Scout motto... it's how we approach every client audit too. Congrats to Troop 84 on this incredible milestone! 🤝⚜️

05/20/2026

🙌 We love days like this!

We just helped a Jacksonville, FL church recover $4,847.96 in utility credits — and check this out — their JEA bill came back showing NO PAYMENT DUE and a credit balance of $3,865.72! 🎉

On top of that, they'll now save around $135 every single month going forward. That's real money back in the hands of a community that needs it!

If your church, nonprofit, HOA, or business is paying utility bills in Florida, there's a good chance you're overpaying too. We do all the work on contingency — no savings, no fee. Simple as that. 💰

👉 Visit www.URRSI.com to become our next satisfied customer and start saving today! Feel free to tag a church or organization that could use some extra money back in their pocket! 👇

05/18/2026

😳 $30,000 electric bills. 30,000 customers. Billing error.

This just happened with Atlantic City Electric — and most people would never know how to fight it. URRSI audits utility bills for churches, nonprofits, HOAs, and businesses on contingency. No recovery, no fee.

https://www.nj.com/news/2026/05/nj-electric-customers-see-stars-after-printing-error-sends-30k-utility-bills.html

Think you might be overpaying? www.URRSI.com | (844) 283-4800

"Honey, did you leave the lights on again???"

05/14/2026

📢 UPDATE — and this one will make you check your own utility bill.

KPRC 2 in Houston just broke a story: Houston Public Works installed the WRONG water meters at 637 homes — leading to years of inflated bills. The city found out in January 2026, quietly fixed it in March, and most customers were never notified.

📰 Full story here: https://www.click2houston.com/enough/2026/05/13/how-to-check-if-wrong-water-meter-was-installed-at-your-houston-home/

Sound familiar? Utility billing mistakes happen more than you think — and utilities rarely volunteer to fix them.

That's what we do at Utility Revenue Recovery Specialists, Inc (URRSI). We audit utility bills for nonprofits, churches, HOAs, RV parks, manufacturers, and commercial customers — and we work on contingency. No recovery = no fee.

If your bills seem high and you're not sure why, it's worth a conversation.

🔗 www.URRSI.com | 📞 (844) 283-4800

Houston Public Works installed the wrong water meters at 637 homes — and most customers had no idea why their bills were so high. Following a KPRC 2 investigation into the city’s water meter mix-up, viewers had this question: How do I check my own meter?