BroadSoft

12/17/2018

For news, updates and announcements from BroadSoft, now part of Cisco, please follow Cisco Collaboration

12/14/2018

And this is a wrap...our final blog in the migrating communications services to the cloud series

Blog series on migrating business communications services to the cloud. This post covers devices, services adoption, and how to maximize the business positive impact of migrating to cloud communications. It also offers tangible strategies, both in migration planning and project ex*****on.

12/13/2018

The GM of Webex Teams, Lorrissa Horton shares why Cisco is building a cloud first, not cloud only approach to collaboration

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12/12/2018

Develop the skills your business needs to successfully install, maintain, administer and sell BroadSoft solutions, now part of Cisco. https://hubs.ly/H0fTr4r0

12/11/2018

Did you miss the UCaaS industry event of the year? Register to watch the Connections General Session video on demand! https://hubs.ly/H0fSDpp0

12/10/2018

Good riddance to blind spots in the network and deliver better service:

Managed Service Providers have a clear customer goal - serve optimal application performance at a competitive price. Business IT are looking to MSPs to deliver peace of mind that the technology is running smoothly, reliably, and with consistent performance across the wide area network.

12/07/2018

Small is the new big. Huddle spaces are a new, agile way of working. They’re flexible, great for informal meetings, and best for small teams:

Today, work is mobile. Huddle spaces, small offices and open spaces that can accommodate up to five people, are on the rise. Today there are 20 million huddle and small offices, growing at double digits, and office spaces and tools to accommodate these informal meetings are a hot topic.

12/07/2018

UC-One Communicator Desktop client version 22.6.1 has been certified for use on the Cisco BroadCloud for Carriers and for Government platforms.

The UC-One Communicator Desktop client version 22.6.1 has been certified for use on the Cisco BroadCloud for Carriers and Government platforms.

12/06/2018

"Cisco demonstrates integrated path forward for BroadSoft and Cisco customers" https://hubs.ly/H0fPdYY0

12/05/2018

What's powered by AI, speaks 100+ languages, works 24/7 and reduces service costs?

Intelligent Virtual Agents are self-service applications that BroadSoft service providers license and re-sell to their customers. Virtual Agents offer capabilities that are similar to human service and support agents -- they just never rest or take a vacation -- and they’re substantially cheaper.

12/04/2018

Locate our solution partners to take your business operations to the next level: https://hubs.ly/H0fMH6P0

12/03/2018

Part 3 of 4 in our blog series about how IT managers and communications service providers (CSPs) can work together to simplify their migration of premises-based communications to the cloud:

This is part of a series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. This post focuses on service assurance for IP connectivity and how IT managers and CSPs can provide end-to-end QoS for communications.