Glenn Burnside, Inc.

Glenn Burnside, Inc. Strategies and tactics to get you and your team unstuck, on track, and thriving.

Do you know when it's time to escalate the immediacy and connectivity of your communications?
04/30/2022

Do you know when it's time to escalate the immediacy and connectivity of your communications?

For most of my career consulting, I worked for firms that delivered without a heavy on-site presence. Where most of our competitors establish relationships and maintain “stickiness” with their clients by being omni-present inside their clients’ organizations, we delivered solutions primarily f...

Help your clients feel good about your projects because it's their idea to feel good about it!https://www.glennburnside....
04/09/2022

Help your clients feel good about your projects because it's their idea to feel good about it!

https://www.glennburnside.com/managing-the-emotion-pendulum/

Or, "Helping clients feel good about the project because it's their idea to feel good about it.""The Emotaion Pendulum" is a mental model I’ve found useful when working with clients and teams, especially in situations where things aren’t going as well as we’d like (or as

Don't trade away accuracy for precision! separate your Must work from your Could work.https://www.glennburnside.com/but-...
03/27/2022

Don't trade away accuracy for precision! separate your Must work from your Could work.

https://www.glennburnside.com/but-first-i-need-to/

# consulting

If you’re old enough to have stayed up and watched Saturday Night Live in the ‘80’s and early 90’s, you remember Phil Hartman. He had a classic skit called “The A**l Retentive Chef” that spawned a whole series — “A**l Retentive Cajun Chef” “A**l Retentive Fishing,” and the

Use a strong up-front contract if you want better client outcomes!
03/22/2022

Use a strong up-front contract if you want better client outcomes!

I’ve noticed recently, as I’ve sat with some of my teams during 1:1’s and with client calls — especially introductory sales calls and project review and requirements gathering meetings, that our meetings would start by jumping right into some topic, but then would meander all over the

We're reviving our website, revamping our content, and plan to add a lot more this year as well - here's an updated post...
03/20/2022

We're reviving our website, revamping our content, and plan to add a lot more this year as well - here's an updated post, based on some older content I wrote a while back.

Overview Teaching others is the best way to confirm that you actually know something. It’s also a great way to re-cement a skill for yourself. Approaching a topic in a deliberate, thoughtful manner, with enough focus and detail to be able to equip someone else with that knowledge, can

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