10/16/2026
Newly disclosed allegations against Character AI are putting its chatbot safety protections under renewed scrutiny.
Kentucky Attorney General Russell Coleman filed an unredacted complaint on October 7, revealing allegations that some chatbot responses encouraged self-harm, starvation, and su***de. The disclosure adds detail to a state enforcement lawsuit originally filed in January.
Kentucky alleges that the platform prioritized engagement over children’s well-being and failed to provide adequate safeguards. The filing does not identify every user’s age, although the state alleges that at least some were children. Reuters reported that the circumstances surrounding the cited conversations were unclear.
Character AI has previously said it prioritizes user safety, but did not immediately respond to Reuters about the newly disclosed allegations. The claims have not been proven in court.