17/01/2022
Rugby Architectural Building Products is growing. We are seeking an Inside Sales Representative. The Inside Sales Representative aids in providing total customer satisfaction by the selling and promoting Rugby Architectural Building Products and services to existing and new customers. This position reports to the Branch Operations Manager or the Distribution Center Manager.
Who We Are Looking For:
Passionate and experienced individual to provide outstanding customer service to new and existing customers by phone or in person via counter sales as needed
Bilingual (Spanish & English) expertise preferred
Energetic individual who actively manages ongoing customer communications and coordinating logistics in various projects and assignments
Accommodating employee who successfully manages customer inquiries and resolves customer complaints
Detailed individual who maintains proper inventory control of building materials located on-site to ensure prompt just-in-time delivery to local customers.
Collaborative individual to work with team members and customers on all tasks required
Strength in multi-tasking and handling multiple projects, assignments and accounts
Creative thinker and possesses ability to resolve critical problems
Impressive personality and ability to convince the clients by planning attractive quotations for them
Exceptional verbal and written communication skills with high level of confidence.
What You Will Do:
Complete all associated paperwork and routine progress reports as needed (purchase orders, bill of materials, return material authorizations, certificates of analysis, MSDS, etc.)
Develop processes, spreadsheets, and procedures to maximize gross margin and optimize inventory levels
Use hands to operate a computer or other keyboard instrument.
Communicate with customers through inbound and outbound phone calls
Maintain the traffic of inbound phone customers and ensure proper attention to every customer
Analyze the requests and choices of every customer and suggest suitable products
Offer/Suggest different alternatives to customers in their preferred choice of product
Call up the prospective customers, explain details of the different products and services offered and convince them to buy the products
Make efforts to achieve the short-term sales targets and improve goodwill of the organization
Establish friendly relations with customers and maintain ongoing relations with the customers
Manage a database of potential customers and contact them regularly
Note down the suggestions and complaints made by the customers and report them to the branch manager
Operate and Record details of every sales transaction in CRM software and ensure authentic information is available
Move from sitting to standing and walking a variety of distances frequently throughout the day
Be able to lift and carry products from 5-20 lbs weight to demonstrate features and functions to the customer.
The functions of this position are usually performed in a climate-controlled office; however the candidate will occasionally have to go into the warehouse. On those occasions, they may be exposed to modest amounts of heat, dust, fumes and noise.
Actively engage in Rugby Nation
Preferred Experience
Experienced individual with 2+ years demonstrated in customer service and sales
Agility and Microsoft Office experience and knowledge perferred
Expertise in CRM (Customer Relationship Management) systems & software
What’s in It for You:
No nights or weekends – Monday thru Friday
Competitive Medical – Dental – Vision
Short Term and Long-Term Disability
Life Insurance
401(k) Traditional & Roth
Paid Time Off
Great TEAM environment
Apply @
https://careers-rugbyabp.icims.com/jobs/2096/inside-sales-associate-%28english-spanish-bilingual%29---dallas/job?mobile=false&width=920&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300
