RJP Hospitality Management Group, LLC.

RJP Hospitality Management Group, LLC. Providing Professional World-Class Management Services Since 2004.

04/01/2026

🚨 NOW HIRING IMMEDIATELY
Front Desk Agent – Hotel

Red Oak Inn
27660 Northwestern Hwy
Southfield, MI

The Red Oak Inn in Southfield is currently hiring dependable and customer-focused Front Desk Agents immediately.

If you are professional, reliable, and enjoy working with people in a fast-paced hospitality environment, we encourage you to apply today.

This is an excellent opportunity to join a growing hospitality team with opportunities for advancement.

Responsibilities

• Welcome guests and provide professional customer service
• Check guests in and out of the hotel
• Answer phone calls and assist with reservations
• Process guest payments including cash and credit cards
• Maintain accurate guest records in the hotel system
• Address guest questions and resolve concerns professionally
• Communicate with housekeeping regarding room availability
• Maintain a clean and organized front desk and lobby area

Qualifications

• Previous hotel front desk or customer service experience preferred
• Strong communication and people skills
• Basic computer skills
• Ability to multitask and remain professional under pressure
• Must be dependable and punctual
• Must be able to work evenings, weekends, and holidays
• Must be 18 years of age or older

Compensation

Competitive hourly pay based on experience.

How to Apply

All interested applicants may contact us directly via Messenger or email:

đź“§ [email protected]

⚠️ DO NOT CONTACT THE HOTEL DIRECTLY as not to disturb hotel operations.
All applications and inquiries must go through the contact listed above.

Serious applicants encouraged to apply immediately. Positions will fill quickly.

04/01/2026

🚨 NOW HIRING IMMEDIATELY
Front Desk Agent – Hotel

Victory Hotel
27500 Northwestern Hwy
Southfield, MI

The Victory Hotel in Southfield is currently seeking motivated and dependable Front Desk Agents to start immediately.

Front Desk Agents are the first point of contact for guests and play an important role in ensuring a welcoming and professional experience for everyone staying at the hotel.

Responsibilities

• Greet and assist hotel guests in a professional manner
• Check guests in and out of the hotel
• Answer phone calls and assist with reservations
• Process payments and maintain guest records
• Address guest concerns and resolve issues when possible
• Coordinate with housekeeping regarding room status
• Maintain a clean, organized, and professional front desk area

Qualifications

• Hotel or hospitality experience preferred but not required
• Customer service experience strongly preferred
• Good communication and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer knowledge required
• Must be dependable and punctual
• Must be 18 years of age or older

Compensation

Competitive hourly pay based on experience.

How to Apply

All interested applicants may contact us directly via Messenger or email:

đź“§ [email protected]

⚠️ DO NOT CONTACT THE HOTEL DIRECTLY as not to disturb hotel operations.
All employment inquiries must go through the contact listed above.

Immediate openings available. Apply today.

10/15/2025

Case Study: 28-Room Motel Transformation Under RJP Hospitality Management Group

Client Overview

Property Type: 28-room motel
Location: Northern Indiana

Client Objective: Increase occupancy, streamline operations, and enhance guest satisfaction while maintaining profitability.

Before RJP Hospitality Management Group (Baseline)

Operational Challenges

Low Occupancy: Averaging 45% monthly occupancy, below market average of 65%.

Inconsistent Service: Guest complaints about cleanliness, front desk responsiveness, and maintenance delays.

Revenue Leakage: Lack of dynamic pricing strategy and weak revenue management practices.

Marketing Limitations: Minimal online presence; outdated website and limited engagement on booking platforms.

Staffing Issues: High turnover, lack of training, and unclear operational procedures.

Financial Snapshot

Average Daily Rate (ADR): $70

Monthly Revenue: $30,000

Operating Costs: $22,000/month

Net Profit: $8,000/month

Guest Feedback

Positive: Convenient location

Negative: Poor cleanliness, outdated amenities, slow check-in/out, inconsistent service

RJP Hospitality Management Group Intervention

Strategic Approach

1. Operations Overhaul

* Implemented standardized SOPs for housekeeping, front desk, and maintenance.
* Staff training programs focused on hospitality excellence and guest engagement.

2. Revenue Management

* Introduced dynamic pricing based on seasonality, events, and occupancy trends.
* Optimized online booking channels for higher visibility.

3. Marketing & Branding

* Revamped website, social media presence, and OTA listings.

* Launched targeted digital marketing campaigns to local and traveling clientele.

4. Facility Upgrades

* Renovated select rooms for modern, clean aesthetics.

* Updated key amenities including Wi-Fi, bedding, and bathroom fixtures.

5. Guest Experience Enhancement

* Implemented guest feedback tracking and loyalty program.

* Introduced express check-in/out and personalized service initiatives.

After RJP Hospitality Management Group

Operational Improvements

Occupancy Rate: Increased to 75% within 6 months.

Guest Satisfaction: Average online review score improved from 3.2 to 4.6 stars.

Staff Retention: Reduced turnover by 40% due to training and clear workflows.

Maintenance Efficiency: Preventive maintenance program reduced urgent repair incidents by 60%.

Financial Impact

Average Daily Rate (ADR): Increased from $70 to $95

Monthly Revenue: $60,000

Operating Costs: $28,000/month (due to upgrades and marketing)

Net Profit: $32,000/month (a 300% increase)

Guest Feedback

Positive: “Clean, welcoming, and professional staff,” “excellent value for money,” “easy booking process”

Areas for Future Growth: Expanding amenities, loyalty program perks

Key Takeaways

Strategic Management Drives Profitability: RJP HMG’s operational, marketing, and revenue strategies directly improved occupancy and revenue.

Guest-Centric Approach Works: Focusing on cleanliness, service, and online reputation significantly boosted guest satisfaction.

Staff Investment Pays Off: Training and structured operations reduced turnover and improved service quality.

Conclusion

The transformation of the 28-room motel under RJP Hospitality Management Group demonstrates the tangible impact of professional hospitality management. With optimized operations, strategic marketing, and a commitment to guest satisfaction, RJPHMG successfully elevated a struggling property into a profitable, well-reviewed destination.

09/27/2025

Hotel Maintenance Person (On-Site Option Available)

📍 Location: Holland, OH

RJP Hospitality Management Group is seeking a dependable and skilled Hotel Maintenance Person for its client property in Holland, OH. This position offers steady work, flexible daily tasks, and the option of free on-site housing. If you take pride in keeping facilities running smoothly and enjoy hands-on work, we want to hear from you.

Position Highlights

* 4–5 hours of hands-on maintenance work daily

* Availability between 8 AM – 10 PM for maintenance requests (not working all those hours, just on-call if issues come up)

* Free housing option available on property

Key Responsibilities

* Perform general repairs: plumbing, electrical, HVAC, painting, and carpentry

* Conduct regular inspections of guest rooms and public spaces

* Handle guest and staff maintenance requests promptly

* Assist with seasonal projects, landscaping, and overall property upkeep

Compensation

* $1,200/month with FREE on-site accommodation

* $1,550/month without accommodation

Qualifications

* Previous maintenance or handyman experience preferred

* Knowledge of plumbing, electrical, or HVAC a plus

* Dependable, self-motivated, and responsive

* Ability to lift up to 50 lbs and handle physical repair tasks

How to Apply

📞 Call/Text: 616-256-0186
đź“§ Email: [email protected]
📱 Facebook: RJP Hospitality Management Group

09/26/2025

FOR IMMEDIATE RELEASE

RJP Hospitality Management Group, LLC. Announces New Client Partnership in Virginia Beach, VA

Grand Rapids, MI – Friday September 26, 2025 – RJP Hospitality Management Group, LLC. is pleased to announce the signing of a new client to operate a Hilton-branded property in Virginia Beach, VA. This partnership represents a significant milestone as RJP Hospitality Management Group continues to expand its presence in the hospitality industry, bringing unmatched expertise in resort management, guest services, and operational excellence.

Under this agreement, RJP Hospitality Management Group, LLC. will manage all aspects of resort operations, ensuring exceptional service, enhanced guest experiences, and optimized financial performance.

Ricky J. Phillips, President of RJP Hospitality Management Group, LLC., shared:

"We are excited to partner with this Hilton-branded property in Virginia Beach and bring our proven management strategies to elevate guest experiences. Our team is committed to operational excellence and delivering measurable results for our clients."

This partnership underscores RJP Hospitality Management Group’s commitment to providing premier hospitality management services and solidifies its position as a leader in the industry.

About RJP Hospitality Management Group, LLC.
RJP Hospitality Management Group, LLC., headquartered in Grand Rapids, Michigan, specializes in full-service resort and hotel management, providing strategic oversight, operational excellence, and guest-centered solutions.

Contact:
RJP Hospitality Management Group, LLC.
333 Bridge Street NW, Suite 1500
Grand Rapids, MI 49504
(616) 256-0186
[email protected]

09/17/2025

Official Statement from RJP Hospitality Management Group, LLC.

At RJP Hospitality Management Group, transparency, integrity, and professionalism remain the foundation of our operations. In light of recent inquiries and misinformation circulating regarding recruitment practices within the hospitality industry, we believe it is important to clarify our company’s position in order to protect both prospective employees and the reputation of our brand.

We wish to make it abundantly clear that RJP Hospitality Management Group does not, and has never, utilized recruitment agencies, third-party recruiters, or outside staffing firms for the hiring of any staff across our properties. This applies to every one of our 2,500 properties currently under management across the United States, as well as to all of our international properties worldwide.

American Owned and Operated

RJP Hospitality Management Group is 100% American owned and operated. We are not owned, controlled, or managed by any foreign entity or persons. Our leadership, management structure, and operations are entirely based in the United States. We believe this independence is a cornerstone of our integrity, accountability, and success, allowing us to remain fully aligned with the values and expectations of the American hospitality industry while still managing properties internationally with excellence.

Our Direct Hiring Practices

Since our founding, we have believed that the most effective way to build strong, dedicated teams is through a direct and transparent hiring process. Every member of our workforce is recruited, screened, and hired directly through our company’s human resources and property-level management teams. This ensures that:

* Candidates are interacting directly with authorized representatives of RJP Hospitality Management Group.

* All job postings and career opportunities are published only through official company channels.

* Prospective employees are not subjected to recruitment fees, third-party charges, or misleading practices often associated with unauthorized recruiters.

Protecting Job Seekers and Applicants

We understand that, unfortunately, fraudulent recruitment schemes and scams have become increasingly common in today’s global hiring landscape. These schemes often involve unauthorized individuals or entities posing as recruiters on behalf of established companies. To safeguard the public and all prospective candidates, we reiterate that RJP Hospitality Management Group does not endorse, authorize, or contract with any external recruitment agencies for any position at any level.

All legitimate job opportunities with RJP Hospitality Management Group are accessible exclusively through the following official channels:

* Our corporate website and careers portal.

* Verified job boards clearly linked back to our organization.

* On-site postings at our managed properties.

Any communication regarding employment that does not originate from these official sources should be treated with caution.

Reporting Impersonation or Fraud

If you see or hear of anyone impersonating RJP Hospitality Management Group by claiming to be a recruitment agency or recruiter on our behalf, we ask that you notify us immediately. You may do so by:

* Calling our corporate security and compliance hotline at (616) 256-0186.

* Contacting us directly via our official page at RJP Hospitality Management Group LLC.

Your reports allow us to take swift action in protecting the public from fraudulent activity while safeguarding the integrity of our company’s name and operations.

Our Commitment to Integrity and Accountability

As a trusted leader in the hospitality management industry with more than two decades of experience, we remain committed to upholding the highest standards of accountability, security, and fairness in every aspect of our operations. We take pride in managing a workforce that exceeds tens of thousands of dedicated hospitality professionals, all of whom have joined our team through direct and transparent hiring practices.

We encourage all individuals seeking employment with our organization to exercise vigilance and ensure that they are engaging with verified company representatives. Anyone who encounters suspicious activity related to recruitment claiming to represent RJP Hospitality Management Group is urged to immediately report such incidents using the information above.

Closing Assurance

At RJP Hospitality Management Group, our success is built upon people—our staff, our partners, and our guests. Because of this, we remain steadfast in our commitment to a direct, trustworthy, and ethical hiring process that reflects our values of excellence and transparency. We want to reassure the public, our employees, and prospective applicants that:

* At no time, past or present, has our company ever engaged recruitment agencies or recruiters to staff our properties.

* We are an American owned and operated company with no foreign ownership or control.

* We have no intention of changing these standards in the future.

For official career opportunities and to learn more about joining our team, please visit our official website or contact us directly through our established communication channels.

RJP Hospitality Management Group
“Excellence in Service. Integrity in Management.”

09/16/2025

Official Statement from the Main Office of RJP Hospitality Management Group in Grand Rapids, Michigan.

It is with deep sadness that we acknowledge the tragic incident that occurred in Dallas, Texas, where hotel staff members were brutally murdered. Our thoughts, prayers, and heartfelt condolences go out to the families of the victims, as well as to their colleagues and loved ones who are mourning this devastating loss.

This heartbreaking event is a solemn reminder of the critical importance of safety and security within the hospitality industry. Guests and staff alike deserve to feel protected and supported at all times. At RJP Hospitality Management Group, we have dedicated over 21 years of bona fide experience to ensuring that hotels under our management prioritize not only exceptional guest service but also robust and proactive safety measures.

With thousands of satisfied clients across the nation, our proven expertise in hospitality management, hotel security, and safety solutions makes us an industry leader. We believe it is not just good business practice but a moral responsibility to safeguard every person who enters a hotel property.

This tragedy strengthens our resolve to continue setting the standard in hospitality safety and to partner with hotels who share our commitment to protecting lives and livelihoods.

For trusted Hotel Management and Security Solutions, contact RJP Hospitality Management Group today at 616-256-0186. Together, we can build safer, stronger, and more secure hospitality environments and prevent tragic events like this from occuring.

-RJP Hospitality Management Group
333 Bridge Street NW
Suite 1500
Grand Rapids, MI 49504
616-256-0186

06/30/2025

🏨 Attention Choice Hotels International Members:

Are you ready to take your property to the next level?

Partner with RJP Hospitality Management Group—where excellence in operations, guest satisfaction, and owner profitability is not just a goal, it's our standard.

As a trusted ally in the hospitality industry, RJP Hospitality understands the unique demands of Choice-branded properties. We bring tailored strategies that align with Choice’s core values while unlocking new levels of success for franchisees like you.

🔹 Why RJP Hospitality Management Group?
✔️ Specialized experience managing Choice Hotels brands
✔️ Proven results in revenue growth, ADR, and occupancy
✔️ Skilled in compliance, QA readiness, and brand standard ex*****on
✔️ Transparent communication with ownership every step of the way
✔️ Dedicated to delivering 5-star service in a 3-star world

We manage your hotel like we own it—because your success is our reputation.

📞 Let’s start a conversation about how RJP Hospitality can bring value to your Choice property.

đź“© Contact us today at 616-256-0186 or visit us on Facebook at RJP Hospitality Management Group

06/30/2025

🏨 Wyndham Hotel Owners: Ready to Maximize Your Property’s Potential?

Let RJP Hospitality Management Group take your Wyndham-branded property to the next level with results-driven strategies, hands-on leadership, and a heart for hospitality.

We specialize in working with Wyndham Hotels & Resorts franchisees—understanding your brand standards, your goals, and your unique challenges. Whether you're managing a Days Inn, La Quinta, Super 8, Howard Johnson, or other Wyndham property, RJP delivers real solutions for real results.

🔑 Why Partner with RJP Hospitality?

✔️ Proven success managing Wyndham properties across multiple markets
✔️ Focus on operational excellence, brand compliance, and guest satisfaction
✔️ Transparent financial reporting and performance accountability
✔️ A dedicated management team that treats your hotel like their own
✔️ Committed to increasing RevPAR, occupancy, and owner ROI

Your hotel deserves a partner who understands the Wyndham way—and adds value at every level.

📩 Let’s start a conversation. Connect today via LinkedIn or call us at 616-256-0186 or visit us on Facebook.
We’re ready to help your Wyndham property thrive—not just survive.

06/30/2025

🏨 Looking to Elevate Your Hotel Experience? Look no further than RJP Hospitality Management Group.

Whether you're a boutique inn, mid-size hotel, or full-service resort, choosing the right management partner can make all the difference. At RJP Hospitality, we bring a results-driven approach with a personal touch, combining industry expertise, operational excellence, and unmatched guest service standards.

🔑 Why Choose RJP Hospitality Management Group?

âś… Proven track record of driving occupancy and revenue
âś… Strong focus on guest satisfaction and retention
✅ Customized management solutions—because no two properties are the same
âś… Experienced leadership with a heart for hospitality

We don't just manage properties—we build legacies, enhance reputations, and bring your vision to life.

đź“© Let's talk about how we can take your property to the next level. Call us at 616-256-0186 or connect directly via a message here on LinkedIn to start the conversation.

06/10/2025

Celebrating 21 Years of Excellence in Hospitality
RJP Hospitality Management Group
Est. 2004 – 2025

This year, RJP Hospitality Management Group proudly celebrates 21 years of unwavering excellence in the global hospitality industry. Since our founding in 2004, we have been dedicated to delivering professional, world-class hotel management consulting services that elevate hotel operations, enhance guest experiences, and empower industry professionals to thrive.

Our journey of over two decades has been shaped by the bold vision and pioneering leadership of our Founder and President/Managing Partner, Ricky J. Phillips, CHA, CHDT. A Certified Hotel Administrator and Certified Hospitality Department Trainer, Mr. Phillips established RJP Hospitality Management Group with a mission: to transform hospitality by blending strategic insight with a hands-on, service-first approach. His commitment to operational excellence, training, and industry innovation remains the driving force behind every success we’ve achieved.

But this celebration is about more than leadership and longevity—it’s about people.

Our success over the past 21 years would not have been possible without the support, hard work, loyalty, and dedication of every member of our team. From the Front Desk Associate who is the first face of hospitality, to the Housekeeping and Maintenance staff who uphold the guest experience, to the Sales, Operations, and Executive teams who plan, lead, and deliver—it is the collective excellence of our people that has defined who we are. Each team member has played a vital role in building our reputation as a trusted partner in hospitality, and for that, we offer our heartfelt gratitude.

Through every market shift, brand transformation, guest trend, and operational challenge, our team has remained resilient, resourceful, and results-driven. Together, we have served properties across the spectrum—from boutique hotels to branded resorts—with distinction and purpose.

As we honor this 21-year milestone, we also recommit ourselves to the future—guided by the same founding principles: excellence, integrity, innovation, and above all, people. With continued leadership from Ricky J. Phillips and the unmatched talent of our team, RJP Hospitality Management Group is well-positioned to navigate the future of hospitality with confidence and impact.

Here’s to 21 years of excellence, and a legacy still unfolding—one hotel, one guest, one success story at a time.

RJP Hospitality Management Group
Professional. World-Class. Unmatched.
Founded by Ricky J. Phillips, CHA, CHDT
Est. 2004 – Built for the Future

03/02/2024

Breakfast Attendant and Housekeeping Staff are needed urgently in Jacksonville Florida, please email [email protected] for more information and to submit your resume or check out our indeed posts by searching RJP Hospitality Management Group in Jacksonville Florida or send me a PM

Address

300 Bridge Street NW, Suite 1500
Grand Rapids, MI
49504

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