Quantum Leap

12/23/2022

At QL, we understand the importance of cable management which is why we hope you are wrapped up with blankets and hot cocoa instead of lights! Enjoy this holiday by relaxing and reflecting as well as spending some time with the individuals you love. We wish you a Merry Christmas from our family to yours.

07/22/2022

Meet Dan! He joined Quantum Leap as of March 28, 2022 coming from a Carrier background. If you have been lucky enough to work with him, you already know that his smile is contagious. You may even catch him "singing"! Dan is always willing to learn and help in any way he can. Thanks for choosing us.

07/04/2022

"May freedom be seen, not as the right to do as we please, but as the opportunity to please do what is right." -Peter Marshall (1947)

Take time to appreciate the people and opportunities around you. We will be taking the day off to reflect on the progress we have made.

06/20/2022

Meet Craig! He is one of the newer additions to Quantum Leap as of March 29, 2022. He truly enjoys helping individuals. When he is not solving IT concerns, he is fighting fires and spending time with family and friends. Be sure to say hello when you see him out and about.

01/31/2022

Job Title: VOIP Technician

We are looking for an Energetic, Motivated and Responsible person with a Positive Attitude to join our Team as a Voice Over IP (VOIP) Technician. Our culture is one of collaboration and teamwork which will provide a stable foundation to build a career.
A successful employee at Quantum Leap Communications, Inc (www.qlmi.com) will share in our Core Values while focusing their daily efforts on team building and accomplishing installation or service tasks. The ideal candidate will also have great troubleshooting abilities and attention to detail.
Responsibilities
• Develop positive relationships with our Quantum Leap team and our Customers
• Install, Troubleshoot, and Repair on-premise and cloud VOIP phone systems
• Work with IT managers, System Administrators, and third-party IT companies on networks, desktops, and VM servers as they relate to the VOIP systems or applications
• Develop skills in basic firewall programming for cloud VOIP installments
• Ensure security and privacy of networks and computer systems
• Work with Administrators and End Users on using VOIP features
• Document records/logs of repairs and fixes and maintenance schedule
Requirements
• Excellent diagnostic and problem-solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• Familiarity with basic network setup
Helpful Skills/Experience (not necessary to apply)
• Advanced networking / VLANs
• Advanced firewall programming
• VMware servers
• VOIP experience
• Desktop knowledge in Windows/MAC

Quantum Leap Communications, Inc. provides competitive pay, benefits, and reimbursement for business expenses. Exact compensation will be commensurate with experience.
Work Hours: Full-Time, M-F 8am-5pm with some possible overnight travel.
Location: Work from our Grand Rapids office. 2006 44th St. SE Grand Rapids, MI 49508
Interested Candidates should send resumes to: [Email hidden]

03/16/2021

We are looking for an Office Manager to join our growing team! If you are interested or know of anyone that is looking for a change, please reach out to us!

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12/30/2020

Proud to be concluding the year and our QL Giving Back campaign by spotlighting West Michigan Partnership for Children and their Mission and Vision. Check out their 2019 Annual Report to see in more detail the impact their great work has had on children in our community and please consider donating if you are able.

https://www.wmpc.care/about/2019-annual-report/

Mission:
Empowering communities to create better futures for children and families through innovation and collaboration.

Vision:
A community of belonging, resiliency, and hope where children and families flourish

Continue reading

12/28/2020

To close out 2020 and week 4 of our QL Giving Back campaign, we are honored to be able to spotlight West Michigan Partnership for Children. https://www.wmpc.care/

History:

WMPC in partnership with the Department of Health and Human Services, is a performance-based, data driven, pilot administering foster care in Kent County Michigan with the goal of transforming child welfare to create better futures for children. WMPC oversees the five private foster care agencies in Kent County- Bethany Christian Services, Catholic Charities West Michigan, D.A. Blodgett-St. John’s, Samaritas and Wellspring Lutheran Services.

Mission:

Empowering communities to create better futures for children and families through innovation and collaboration

Vision:

A community of belonging, resiliency, and hope where children and families flourish

What we do:

WMPC ensures that children removed from their homes by Kent County MDHHS due to abandonment, abuse, or neglect are placed in safe, family-like settings with culturally responsive and trauma-informed services.

We believe there is a better way to support children and families in West Michigan! West Michigan Partnership for Children (WMPC) is a new organization created to pilot the first performance-based foster care service delivery model in Michigan with the goal of improving outcomes for children.

12/23/2020

As part of our QL Giving Back campaign, we asked Family Promise of Grand Rapids what challenges 2020 has presented. See what Kate O'Keefe - Director of Development and Community Engagement had to say and please consider helping this great organization if you are able. https://www.familypromisegr.org/who-we-are/

"The need for family emergency shelter in Kent County is vast. Especially in light of COVID-19. Many families, who were living in doubled-up situations or living paycheck to paycheck are finding themselves homeless. Although we have had to pause our traditional shelter models, FPGR has been able to quickly pivot and get families into safe emergency hotel shelter. Tonight, we have 80 families in emergency hotel shelter. We ensure families are safe and have basic needs met, and we will continue to provide emergency shelter and basic needs to families experiencing homelessness and end homelessness, one family at a time!"

Family Promise partners with families who are homeless or at risk of becoming homeless by helping them get back on their feet.

12/21/2020

Beginning Week 3 of QL Giving Back campaign and proud to promote Family Promise of Grand Rapids.

Learn more about the amazing work they do in our community below and at https://www.familypromisegr.org

Who We Are
For over 20 years, Family Promise of Grand Rapids has provided emergency shelter and basic needs to families with children experiencing homelessness. We help families find a place to call home and walk along-side families after they move home to ensure they don't become homeless again. When we think of homelessness in Kent County, we don't always think of families and children, but many hard-working families are spiraling into homelessness due to a bump in the road: health issues, job loss, family break-up.