FAQ
What size dumpsters does On Time Dumpsters carry?
15 yards and 20 yards
Will my dumpster have a door that swings open? Yes, all our dumpsters have 2 hinged back doors that will swing open. What are the dumpster dimensions? Please see our website for dumpster sizes. What are does On Time Dumpsters service? Metro Grand Rapids Area. Please view our website for Service Area List
Pricing
Does O
n Time dumpsters have a weight limit?
�15 yard price covers 4000 lbs. �20 yard price covers 6000 lbs. �
If the dumpster is more than the covered weight limit is there a fee? Yes, there is a $75 per ton charge over the alloted weight
Are mattresses and tires allowed in On Time dumpsters? Yes, On Time Dumpsters charges $25 per mattress and $10 per tire. Ordering / Scheduling Dumpster Rental
What are my payment options? We accept all major credit / debit cards (Visa, Master Card, American Express, and Discover). Credit card payment can be made online or over the phone. Is same day delivery available? Same day delivery are based upon location and availability. Please call 616-460-9554. How far in advance do I need to order a dumpster rental? We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time, so if a roll off dumpster is needed first thing in the morning, delivery should be scheduled for the day prior. Once You’ve Ordered Your Dumpster Rental
What type of materials can I put in a On Time Dumpster? Anything that is not hazardous to the environment. Items that are NOT allowed are shingles, concrete, dirt, bricks, oils, fuels and wet paints. What if my dumpster is full and I need another dumpster? Please call us at 616-460-9554 or online if you need your dumpster emptied and returned to you (SWAP). There will be repeat charge equal to the amount paid for your previous dumpster. How long may I keep the roll off dumpster? Our standard included rental period is 3 or 7 days. Extended rental fees will apply when keeping your dumpster longer than the included rental period ($20/day). Do I need to schedule removal of my dumpster? Yes, you need to let us know when to remove the dumpster. We do not automatically remove the dumpster at the end of the included rental period. You can schedule removal online or via telephone 616-460-9554. What if I need to keep my roll off dumpster longer or have it removed sooner? If you want to modify the date your roll off dumpster rental is picked up, please call 616-460-9554 or contact with us online. Materials – Weight, Extra Costs and Prohibited Items
How is the weight of my debris determined? The truck drives onto a scale at the disposal facility where an initial weight is recorded (gross weight). The truck then empties the contents of the dumpster. Next, the truck drives onto a second scale that records the weight of the truck and the empty dumpster (tare weight). The difference between the first and second weights (gross – tare) is the weight of the debris in the dumpster. The scales are regulated by state bureaus of weights and measures. What materials may incur extra costs?
$25/pc - mattresses. �$10/pc - non-commercial tires
$25/pc - commercial tires
What materials are prohibited? Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides, pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil, lubricating/hydraulic oil, oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum contaminated soil/lead paint chips, tires, batteries, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. �Nothing can be sticking out of the top of the roll off dumpster. Property Considerations
Will the dumpster cause driveway damage? Although driveway damage is unlikely, please be aware of the possibility of damage caused by the weight of the dumpster and the contents placed in the dumpster.
�Prevent Scratching & Cracks�We recommend that you place 4′ x 8′ sheets or 2″ x 4″ plywood on your driveway where the dumpster will be placed. The wood will prevent the dumpster from scratching or cracking the driveway. Please take the proper precautions to protect your driveway! Do I need a permit to place a dumpster on my property? Dumpster permits are typically only required when placing a dumpster on public property such as a street, easement, or sidewalk.�Please contact your local township office or public works department to determine exact permit requirements for your specific situation. Permit requirements can vary within the same town based on placement specifics! How large of a space do I need for delivery of the roll off dumpster? It is recommended to allow 4’ of clearance on all sides of the dumpster to assure adequate clearance. Please refer to our website for dumpster sizes.
