03/04/2026
Meet Rusty L., a CST (Customer Service Technician) who's been the backbone of our team since April 2001—that's 23+ years of dedication to connecting communities!
Throughout his career with Kinetic, Rusty has worn many hats: Assignment Tech, Customer Service Rep, Engineering, CO Tech, and now CST. But no matter the role, his commitment has stayed the same, delivering top-notch service to every customer.
Rusty doesn't just install and repair fiber, he trains the next generation. He spent 6 months as a Quality Efficiency Tech (QET), traveling across multiple states to train technicians in fiber installation and repair, ensuring our teams deliver the same high standards everywhere we serve.
When he's not on the job, you'll find Rusty volunteering at Kinetic community events right here in De Queen, AR. He's not just building networks, he's building community.
Rusty, thank you for 23 years of excellence, mentorship, and service. You make Kinetic stronger! 💙
Sevier County Chamber of Commerce De Queen Bee Company KDQN 92.1 FM