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“With the world fighting a pandemic, most organizations are making very difficult decisions in order to survive. But wha...
05/13/2020

“With the world fighting a pandemic, most organizations are making very difficult decisions in order to survive. But what varies from company to company is how these decisions are being handled and communicated. And that is an issue because when we finally emerge from this global crisis, employees and other stakeholders will remember how they were treated”

With the world fighting a pandemic, most organizations are making very difficult decisions in order to survive. But what varies from company to company is how these decisions are being handled and

“Relying on extrinsic motivation isn't inherently bad, but it’s a pretty blatant quid pro quo.”
05/12/2020

“Relying on extrinsic motivation isn't inherently bad, but it’s a pretty blatant quid pro quo.”

Learn the difference between extrinsic motivation and intrinsic motivation and how to use them in concert to do what you say you will do.

“Cues about what people are doing with their time facilitate effective coordination and collaboration. When everyone is ...
05/10/2020

“Cues about what people are doing with their time facilitate effective coordination and collaboration. When everyone is working in different places, these signals become less visible and more difficult to decode.”

Being mindful about time signals can help managers make remote work easier for their employees.

“As physical distancing requirements gradually relax and our lives return to something a bit closer to normal, leaders w...
05/08/2020

“As physical distancing requirements gradually relax and our lives return to something a bit closer to normal, leaders will have a tremendous opportunity to forge new relationships and create new ways of working. Now is the time to start planning and preparing so you’re ready to best support your team when they return.”

With talk of relaxing physical distancing starting to emerge, it's time for leaders to prepare to lead their team through the return to work process.

“A key idea here is that rather than focusing on simply focusing on identifying fixes for parts involved in the event an...
05/07/2020

“A key idea here is that rather than focusing on simply focusing on identifying fixes for parts involved in the event and instead focusing on developing a richer understanding of the event, a much greater ROI the effort will result, and that will include more effective 'fixes' and more.”

The topic was incident analysis (big surprise there!) and the notion of learning and fixing, and how these activities are related but not the same.

“In this time of fear and uncertainty, it is paramount that leaders begin on a path of more balanced leadership”
05/06/2020

“In this time of fear and uncertainty, it is paramount that leaders begin on a path of more balanced leadership”

Leaders are struggling with balancing resistance with acceptance, the concept of abundance with scarcity, with considering essential and non-essential.

“...over time humans tend to forget the meaning of the ritual and the ritual then becomes an end in itself – for identif...
05/05/2020

“...over time humans tend to forget the meaning of the ritual and the ritual then becomes an end in itself – for identification, belonging, political gain and sorting ingroupness and outgroupness.”

Humans create rituals so that they don’t have to think rationally about a process that is symbolized in the ritual. In this way meaning is transferred quickly and doesn’t require arduous concentration about meaning in the ritual itself. All rituals construct symbols and myths that embody the mea...

“Research shows, when people are energized by the possibility of gain (approach mindsets), they adopt a flexible cogniti...
05/04/2020

“Research shows, when people are energized by the possibility of gain (approach mindsets), they adopt a flexible cognitive style that allows them to be more creative, to see the forest instead of the trees and explore a wider array of new ideas.”

What do Sir James Dyson, Thomas Edison, Walt Disney, Albert Einstein, Abraham Lincoln, Vincent van Gough and Stephen King have in common? They are of course all famous people, but what many people don’t know is that they had far more failures than successes before they reached eventual stardom. Th...

“In the short term, leaders need to prioritize empathy. That means letting go of your agenda at the start of every inter...
04/26/2020

“In the short term, leaders need to prioritize empathy. That means letting go of your agenda at the start of every interaction. You don’t dive into action items. You just listen.”

Adapted from an email, April 3, 2020 In recent weeks, organizations—including Humu—have had to make historic shifts. Every leader, manager, and employee I’ve spoken with is stressed, overwhelmed, and uncertain about the future. And on top of work, many are learning to homeschool their children...

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