The Insurance Buzz

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The Insurance Buzz Co-Founders of Weaver Sales Academy
📈 Sales training organization for insurance professionals

10/20/2026

Every time technology changes, agencies split into three groups. I've watched it happen firsthand with Agency Coach AI.

The top 20% move first, the middle 60% wait to see what happens, and the last 20% flat out refuse. On Episode 498 of The Insurance Buzz, I break down which group the top agents we work with fall into, and what waiting is really costing everyone else.

Watch here: https://youtu.be/9vXtQAasw8g

10/19/2026

Ask almost any agency owner what makes them different and you'll hear the same answer. "We have the best customer service." On Episode 498 of The Insurance Buzz, Courtney Vie Weaver pushes back on that hard.

Customers now expect you to prove it, and conversations are happening in your agency every day without you in the room. If you can't see what's being said, can you really stand behind the claim?

Watch here: https://youtu.be/9vXtQAasw8g

10/17/2026

We will die on this hill. Better conversations build better humans, and better humans build better businesses.

On Episode 497 of The Insurance Buzz, we got into how the way you lead at work shows up everywhere else in your life.

Your team, your relationships, your business. They all move in the same direction.
Sometimes the thing standing between you and a better agency is one conversation you haven't had yet.

Watch here: https://youtu.be/y4hlE2lDFsQ

10/16/2026

Carriers keep raising the goals. Agents are expected to write more every year.

And a lot of agencies are being pushed toward a transactional sales model to get there. I can't stand it.

On Episode 497 of The Insurance Buzz, I share why I believe that model is a big reason retention looks the way it does across our industry, and what I'd do instead while still scaling.

If you feel the pressure to grow at any cost, watch this one.

Watch here: https://youtu.be/y4hlE2lDFsQ

10/16/2026

Reading a script and following a process used to be enough to get by in insurance.

On Episode 497 of The Insurance Buzz, Zach Santmier says those days are numbered. AI can already do the regurgitating, the one-two-three process, and the script.

So who wins the next decade? Zach has a clear answer, and it isn't the best salesperson or the agent with the most insurance knowledge.

If you lead a team, you need to hear this one.

Watch here: https://youtu.be/y4hlE2lDFsQ

10/15/2026

Most agency owners think more leads will fix everything.

On Episode 497 of The Insurance Buzz, Zach Santmier pushes back hard on that. He shares the 15-minute weekly habit his managers run with every single team member, and what it costs him.

The answer will surprise you.

If you've been throwing money at marketing and still feel stuck, watch this before you spend another dollar.

Watch here: https://youtu.be/y4hlE2lDFsQ

10/15/2026

"Nobody can sell like I can. Nobody can service like I can."

If you've ever said that about your agency, Zach Santmier has a hard truth for you on Episode 497 of The Insurance Buzz.

Zach runs a team of more than 30 people, and he says the owner who does everything is the reason the agency stays stuck. He explains the two reasons it happens and what he did to get out of his own way.

If everything in your office still runs through you, watch this one.

Watch here: https://youtu.be/y4hlE2lDFsQ

10/13/2026

Every time you fill up your car, you're standing a few feet away from someone who has insurance.

On Episode 496 of The Insurance Buzz, I share the simple lines I'd use at the gas pump to get a conversation started. No pitch. No awkward speech. Just one question.

Most agents think about it and never say a word. That silence is costing you quotes every single week.

If you've ever walked away from a conversation you knew you should have started, watch this one.

Watch here: https://youtu.be/vly7v2QxqNo

10/12/2026

Most insurance agents don't have a lead problem. They have an asking problem.

On Episode 496 of The Insurance Buzz, I get real about the fear of rejection that keeps agents quiet at the gas station, the grocery store, and the restaurant parking lot.

Yes, some people will say no. But if you don't ask, the answer is always no.
I also share the one thing I'd ask for instead of handing someone a business card and hoping they call.

Watch here: https://youtu.be/vly7v2QxqNo

10/10/2026

Your top producer refuses to role play. Won't review her calls. Says she doesn't need it. The rest of your team is watching how you handle it.

On Episode 495 of The Insurance Buzz, I share the question I asked an agency owner dealing with this exact situation, and the decision every leader has to make when it happens.

If you've got a star who thinks the standard doesn't apply to them, watch this one.

Watch here: https://youtu.be/3aAEGuYq4_E

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