Mighty Manatee

10/14/2026

It's easy to miss the story when you're busy living it.

Every business has one: the decisions, the rough patches, the wins, the reason it exists in the first place. Live it every day for long enough and it stops looking remarkable.

On Tuesday, October 27, Jacquie and Tom Peterson of Splash Social Marketing bring "Every Business Has a Story" to the Business Playbook Evening Edition. It's a conversation about Branded Story Strategy: how to uncover the story already inside your business, build trust with it, and show people what makes you different from every other option out there.

Jacquie and Tom presented this session at the September lunch. This is the evening run for anyone who can't get away at midday.

Tuesday, October 27
Doors open at 6:00 PM
Community Foundation of South Lake, 2150 Oakley Seaver Drive, Clermont
Free to attend, registration required. Dinner isn't provided, so bring your own.

Every business has a story worth telling. Jacquie & Tom Peterson of Splash Social Marketing show you how to find yours and use it.

10/13/2026

A tech policy doesn't have to read like a legal document. It has to do three things:

We decide. We document. We enforce.

That's the framework behind "The Essential Four," next Tuesday's Business Playbook Lunch Series session with Glenn Holcomb of Mighty Manatee IT.

What you'll walk away with:
- A plain-English reason each of the four policies matters
- A starter draft of all four, filled in during the session
- Real local examples of what happens when they're missing
- A framework you can reuse for any policy you write later

Built for business owners and nonprofit leaders, not IT professionals. No jargon and no scare tactics.

Tuesday, October 20, doors at 11:30 AM
Community Foundation of South Lake, Clermont
Free to attend, registration required. Bring your own lunch.

Build 4 essential tech policies for your business with Glenn Holcomb of Mighty Manatee IT. Real incidents, no jargon. Free to attend.

10/08/2026

Does your business have written technology policies?

If the answer is no, you're certainly not alone. Many small businesses operate with unwritten rules that everyone is simply expected to know.

The problem comes when employees make different assumptions about what's allowed, who's responsible, or what to do when something goes wrong.

In this week's Mighty Manatee IT Playbook, Glenn explains why written policies are important for businesses of every size, including solopreneurs, and why getting started doesn't have to involve a giant employee handbook.

The starting point is simple: Decide. Document. Enforce.

Read the latest article:

Why written policies matter even when your entire company can fit around one table.

10/06/2026

Quick question: how many written tech policies does your organization have?

If the answer is zero, you're in good company. Most small businesses and nonprofits don't have a single one. Not because the owners don't care, but because nobody ever laid out which four to start with.

On Tuesday, October 20, Glenn Holcomb of Mighty Manatee IT covers exactly that at the Business Playbook Lunch Series: "The Essential Four: Tech Policies Every Small Business & Nonprofit Needs"

The starter set:
1. Acceptable Use Policy
2. Password & Access Policy
3. Incident Response Plan
4. Employee Offboarding Checklist

This is a working session, not a lecture. You'll leave with a starter draft of all four, ready to turn into real written policy back at the office.

Tuesday, October 20
Doors open 11:30 AM, program 11:40 AM to 1:00 PM
Community Foundation of South Lake, 2150 Oakley Seaver Drive, Clermont
Free to attend, registration required. Lunch isn't provided, so bring your own.

Build 4 essential tech policies for your business with Glenn Holcomb of Mighty Manatee IT. Real incidents, no jargon. Free to attend.

10/01/2026

Post-it note under the keyboard?

Notebook labeled "PASSWORDS"?

The same password everywhere with a different number at the end?

There's a better way.

A password manager is one of the simplest things you can use to improve your security. It helps create strong, unique passwords for every account, reduces password reuse, makes MFA easier to manage, and, for businesses, helps make sure company credentials stay with the company when employees leave.

This week's Mighty Manatee IT Playbook explains why we think a password manager is the one security tool just about everyone should be using.

Read: The One Security Tool Everyone Should Be Using

https://open.substack.com/pub/mightymanatee/p/the-one-security-tool-everyone-should

09/29/2026

Happy National Coffee Day! ☕

Around here, coffee fuels the humans, and we keep the technology running. Although, to be fair, a fresh cup of coffee and a good restart have solved more problems than we'd care to admit.

Here's to strong coffee, reliable technology, and making it through the day without hearing, “Is the internet down?”

09/24/2026

“Have you tried turning it off and on again?”

It may be the oldest IT cliché in the book, but there’s a reason we keep asking.

Restarting your computer isn’t just about fixing something when it starts acting weird. Some Windows updates and security patches can’t finish installing until the computer restarts. That means putting off a reboot for days or weeks can also mean putting off part of the work being done to keep your computer protected.

In this week’s Mighty Manatee IT Playbook, we explain why we’re so insistent about reboots, why Restart and Shut Down aren't always the same thing, and why that annoying reboot reminder eventually stops letting you postpone it.

Yes, we know you have 37 browser tabs open.

Read: Why Does My IT Company Keep Telling Me to Restart?

https://insights.mightymanatee.com/p/why-does-my-it-company-keep-telling

09/22/2026

A few hours to go. Business Playbook Evening Edition starts at 6:00 PM tonight at the Community Foundation of South Lake.

Glenn Holcomb covers how to build an AI Governance Plan your team can actually follow. Free to attend, registration required.

Join Glenn Holcomb to build an AI Governance Plan that helps your business or nonprofit use AI safely and responsibly.