Strativity Group, LLC

Strativity Group, LLC A global customer experience research and consulting firm, helping clients create delightful custome

One of the world’s authorities on customer experience and customer centric transformation, Lior Arussy delivers results. His strategic framework converts organizations from product to customer centricity. Lior Arussy is the founder of Strativity Group, a global customer experience research and consulting firm, which helps clients create delightful customer experiences and execute profitable custom

er strategies. Arussy grew the company from his garage to a multi-national professional firm with offices in the US, Canada, the UK, Norway, Turkey and Australia. The company was recognized by Forrester Group as one of the leading pioneers in the area of customer centric transformation. Strativity measures their success by a single method: the customer’s successful ex*****on of their strategies. His latest book, Customer Experience Strategy, is described as “the most ambitious and successful attempt at a comprehensive text on the practice of customer experience management...refreshingly practical.” strategy + business magazine

Arussy is the recipient of CRM Magazine’s “Influential Leader Award” and the author of 5 books on customer experience and employee engagement. His syndicated column “Focus: Customer” reaches over 1,000,000 readers worldwide every month. He has published over 100 articles in publications around the world, including an article at Harvard Business Review.

06/29/2022

After several years in the making – Strativity is officially now Material. We’re excited to share our NEW brand, NEW look, and invite you to follow us on our NEW Material page here:

Infinite capabilities, one fluid process. That’s the power of Material. Learn more from CEO Dave Sackman about our excit...
07/16/2020

Infinite capabilities, one fluid process. That’s the power of Material. Learn more from CEO Dave Sackman about our exciting new brand positioning: https://bit.ly/3eCVC4l

Just two days left to register for our Adweek webinar with T3 where we'll be sharing a 5 point plan for how your brand c...
03/31/2020

Just two days left to register for our Adweek webinar with T3 where we'll be sharing a 5 point plan for how your brand can withstand disruption: https://bit.ly/33WldS5

Our friends at Kelton are conducting ongoing research on consumer attitudes & behaviors around COVID-19. Join their web...
03/27/2020

Our friends at Kelton are conducting ongoing research on consumer attitudes & behaviors around COVID-19. Join their webinar on 3/31 to learn the 1st wave of their findings:

Kelton Global's custom research on coronavirus affecting consumer attitudes and behaviors, and how the economic outlook will shape future brand strategies.

Want to learn how to develop high-quality motion graphic content that achieves your goals? Sign up for this webinar on...
03/25/2020

Want to learn how to develop high-quality motion graphic content that achieves your goals? Sign up for this webinar on April 7th with Killer Visual Strategies: https://bit.ly/33KthFs

Our sister company, LRW, asked over 44,000 consumers in America how they've changed their behaviors as a result of COVID...
03/24/2020

Our sister company, LRW, asked over 44,000 consumers in America how they've changed their behaviors as a result of COVID-19. Here's what they learned:

Soon after the COVID-19 outbreak in the U.S., LRW added behavioral impact questions into all of its cbrand trackers to keep a pulse on consumer reactions to the situation.

Customer experience is more critical than ever in times of social and economic disruption. Register now for our webinar ...
03/19/2020

Customer experience is more critical than ever in times of social and economic disruption. Register now for our webinar with T3 on withstanding disruption and top strategies to achieve long-term success.

Delivering a seamless customer experience across all touchpoints is an ever-growing challenge for marketers—even more so during times of community disruption and economic volatility. How should brand experiences change to bridge the digital-human divide and drive value for customers to support bus...

Donate to to support ATX service workers who will miss out on needed tips and wages from . Proud of our Austin-based ...
03/09/2020

Donate to to support ATX service workers who will miss out on needed tips and wages from . Proud of our Austin-based sister company, T3 for organizing:

UPDATE: We hit our original goal of $5000 in less than 24 hours. So, let’s keep going towards $10,000… T3 Thinktank needs your support for South By South Best

No need to panic – your brand can still thrive in a cookie-less world. Our friends at LRW share how in the final install...
03/08/2020

No need to panic – your brand can still thrive in a cookie-less world. Our friends at LRW share how in the final installment of our series: http://bit.ly/2VU2iFr

Get smart with your content marketing in a post-cookie world. Our friends Killer Visual Strategies share how in part 4 o...
03/06/2020

Get smart with your content marketing in a post-cookie world. Our friends Killer Visual Strategies share how in part 4 of our series: http://bit.ly/2Tr7fnE

Address

401 Hackensack Avenue
Hackensack, NJ
07601

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12018088500

Website

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