LumenusWorks

LumenusWorks Putting the happy & fun back into the workplace through trusting, positive, collaborative teams.

šŸ’” People-first Leadership Coaching & Team Development

Our state-of-the art assessments help you select and retain inspired employees who match the job and fit the culture of your organization. I find ways to incorporate everyday lessons from my sweet dog, Grace, for us all to learn better human communications skills.

06/04/2026

I think a lot of workplace communication issues actually start way earlier than people think.

Usually somewhere around the moment someone leaves a conversation confused…but doesn’t say they’re confused.

And then everyone keeps moving forward assuming they’re talking about the same thing.

That’s the part I see leaders underestimate all the time.

What goes unnamed tends to grow quietly.

One thing I’ve loved lately is seeing how many organizations are genuinely investing in the health of their teams, not j...
06/03/2026

One thing I’ve loved lately is seeing how many organizations are genuinely investing in the health of their teams, not just the performance of them.

I’ve been traveling quite a bit to work with a team near Manchester, VT. Together, we’ve been focusing on Five BehaviorsThe Five BehaviorsĀ® of a Cohesive Team, and every time I leave, I feel hopeful.

There’s something powerful about leaders being willing to slow down long enough to build trust, strengthen communication, and create healthier ways of working together.

As someone who loves calling Vermont home, I also deeply appreciate being surrounded by organizations across New England that care about doing this work well.

Healthy teams don’t happen by accident. They’re built with intention.

I realized something after coming home from several days of onsite training, unpacking my backpack, and looking around m...
06/02/2026

I realized something after coming home from several days of onsite training, unpacking my backpack, and looking around my office.

What my clients see on Zoom…and what exists just outside the camera frame are often two very different things 🤪

Honestly, after the ADHD podcast conversation I was part of recently, it felt strangely relevant.

I think a lot of people assume that if someone appears organized or ā€œtogether,ā€ it must come naturally for them.

That hasn’t really been my experience.

I keep thinking about a former boss of mine whose office was always spotless. I remember asking him once how he managed it.

His answer was simple: ā€œI have a system.ā€

At the time, I was so impressed by that.

But I understand it differently now because I’ve realized consistency has less to do with discipline than people think. Usually, it’s about support, structure, and reducing friction where you can.

Intentional ways of creating a little more steadiness when things get busy.

Honestly, I think a lot of leadership works this way too. What people see publicly is often the polished frame.

What actually keeps things functioning well is everything happening just outside of it.

National Smile Day has me thinking about something we do not talk about enough in leadership spaces:Joy is data.When peo...
05/31/2026

National Smile Day has me thinking about something we do not talk about enough in leadership spaces:

Joy is data.

When people feel energized, connected, appreciated, and psychologically safe at work, it shows up everywhere.

In collaboration.
In retention.
In communication.
In how teams navigate stress and conflict.

You can feel the difference between a workplace where people are simply functioning and one where people genuinely feel connected to the mission and to each other.

That is part of why this work is so meaningful to me.

At LumenusWorks, we spend a lot of time helping organizations build healthier teams, stronger leadership, and more intentional cultures. But underneath all of that is something deeply human:

People want to feel good about where they spend so much of their lives.

And when organizations invest in that, the ripple effect is powerful.

Leadership gets lonelier the higher the responsibility gets because fewer spaces feel safe enough to say:ā€œI’m not sure.ā€...
05/27/2026

Leadership gets lonelier the higher the responsibility gets because fewer spaces feel safe enough to say:
ā€œI’m not sure.ā€
ā€œI’m exhausted.ā€
ā€œI don’t know if this is working.ā€

The higher the stakes become, the more pressure there is to appear steady, confident, and clear for everyone else.

But leadership was never meant to be performed alone.

I think a lot of leaders are carrying more than they admit because they’ve convinced themselves that uncertainty equals weakness.

It doesn’t.

In fact, some of the strongest leaders I know are the ones willing to be honest early instead of waiting until burnout, resentment, or disconnection force the issue.

Leadership capacity is built through reflection, support, and spaces where leaders can think honestly without feeling like they have to hold everything together perfectly.

It requires more than resilience; it requires somewhere safe to land, too.

This time of year exposes a lot about how teams operate. Deadlines still exist and projects need momentum. But at the sa...
05/26/2026

This time of year exposes a lot about how teams operate. Deadlines still exist and projects need momentum.

But at the same time, people are trying to take vacations, unplug a little more, and actually enjoy the season.

I think strong leadership during the summer looks less like forcing the same pace at all costs and more like creating the kind of clarity, communication, and shared ownership that allows both work and rest to coexist.

People shouldn’t have to choose between being effective at work and being present in their lives outside of it. The healthiest teams balance both.

Sharing an article from co-founder, Robin, that still feels relevant every time spring & summer come around ā˜€ļø

Have a read: https://champ.ly/WcvijKwv

It’s Mental Health Awareness Month, and I keep coming back to something leaders often overlook.Mental health at work isn...
05/23/2026

It’s Mental Health Awareness Month, and I keep coming back to something leaders often overlook.

Mental health at work isn’t shaped by awareness campaigns or big initiatives; it’s shaped by everyday experiences inside the system, like:

Feeling respected in how decisions are made.
Having clarity instead of ambiguity.
Being able to communicate openly without second-guessing.

These moments seem small, but they aren’t. They determine how work actually feels to do.

Healthy cultures are built in those small moments, in how consistently people experience clarity, respect, and communication in real time.

What everyday experiences are your team members having right now, consistently?

That’s the culture you’re building.

-Heather

The loudest communication isn’t always the strongest; it’s just what your system amplifies. And once amplified, it becom...
05/22/2026

The loudest communication isn’t always the strongest; it’s just what your system amplifies. And once amplified, it becomes the input decisions are built on.

Not because it’s most accurate, but because it’s most visible. That’s not a communication issue; it’s a systems problem.

Most teams unintentionally reward speed, confidence, and repetition. And over time, that shapes what gets heard and what gets excluded before it’s ever considered.

Eventually, that starts to look like alignment, even when it isn’t. When your feedback system is unbalanced, you don’t lose communication…you lose signal quality.

Are you seeing rework, slow decisions, and friction? Even when these feel unexpected, they are most likely structural.

Where is your structure amplifying noise instead of signal?

Okay hear me out. This is a question no leader actually wants to ask themselves. But sometimes it’s the one that unlocks...
05/20/2026

Okay hear me out. This is a question no leader actually wants to ask themselves. But sometimes it’s the one that unlocks your next move…Are you the bottleneck?

Even though it can be tough to answer honestly, it’s not meant to be a blame game. It’s really a systems question.

Often, when our teams feel stuck, we jump to thinking it’s a skills issue or maybe a resources one. But what it actually turns out to be a lot of the time is either a clarity or autonomy problem that turns leadership into an accidental bottleneck.

Here’s how to diagnose with a few potential signs:
Your team waits for your approval on everything.
You’re looped into decisions you shouldn’t need to be in.
Things move faster when you’re out of office.

This is where tools like DiSC can help, not as labels, but as shared language for how work actually moves. Who owns what? How are decisions made? How do team members with very different styles communicate with each other (including leadership)?

Clarity either lives in the system…or it lives in you. It can’t do both.

If you stepped away for a week, what would actually stall?

You don’t need new ideas; you need a new perspective.Bike to Work Week is reminding me that changing how you move change...
05/19/2026

You don’t need new ideas; you need a new perspective.

Bike to Work Week is reminding me that changing how you move changes how you think.

A different route or even a different pace can shift your entire outlook, and the same is true at work.

When you change how you move through your day, you don’t just break routine; you create space for better thinking.

And it shows up in:
Clearer decision making
More creative problem solving
Conversations that actually move work forward.

Most teams don’t need more ideas; they need a different way of arriving at them.

Because when you change the path, you change what you notice. And what you notice shapes what you build.

-Charla

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Hartland, VT

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