LumenusWorks

LumenusWorks Putting the happy & fun back into the workplace through trusting, positive, collaborative teams.

đź’ˇ People-first Leadership Coaching & Team Development

Our state-of-the art assessments help you select and retain inspired employees who match the job and fit the culture of your organization. I find ways to incorporate everyday lessons from my sweet dog, Grace, for us all to learn better human communications skills.

“We have a communication problem.”It’s a phrase I hear often, but I’ve found it’s usually describing something deeper.So...
08/07/2026

“We have a communication problem.”

It’s a phrase I hear often, but I’ve found it’s usually describing something deeper.

Sometimes it’s a lack of clarity or trust. Sometimes expectations haven’t been aligned, and sometimes people simply don’t feel safe speaking up.

Communication matters, of course, but it’s often the symptom rather than the root cause. When we get curious about what’s underneath it, we have a much better chance of creating change.

Where are you or your team experiencing communication challenges? What do you think is really driving them?

07/30/2026

We spend a lot of time talking about turnover after it happens.

What if the more important conversation starts long before that?

One thing I’ve noticed over the years is that people rarely quit overnight.In my experience, there are often subtle chan...
07/28/2026

One thing I’ve noticed over the years is that people rarely quit overnight.

In my experience, there are often subtle changes long before someone hands in a resignation. They...

Stop bringing ideas to the table
Ask fewer questions
Stop challenging the conversation
No longer volunteer for opportunities
And tell you they’re “fine.”

None of these behaviors automatically mean someone is leaving, but they can be signals that something has changed.

The most effective leaders notice the small shifts, ask thoughtful questions, and create space for honest conversations.

What’s an early sign you’ve learned not to ignore?

One of the biggest mistakes new managers make is assuming they know what each person on their team needs to succeed.The ...
07/16/2026

One of the biggest mistakes new managers make is assuming they know what each person on their team needs to succeed.

The reality is that many people step into management because they were exceptional in their previous role, not because they were taught how to lead people. Overnight, they’re expected to motivate different personalities, navigate different communication styles, and help each person do their best work.

That’s not always easy.

I’ve found that one of the biggest shifts happens when managers have a deeper understanding of the people they’re leading. Instead of relying on assumptions, they have meaningful insights into what motivates each person, how they prefer to communicate, and where their natural strengths are most likely to shine.

That’s where data can be incredibly valuable. Not because it replaces experience or intuition, but because it gives us a more complete picture. It helps us ask better questions, have better conversations, and make more informed decisions about how we support each member of the team.

Skilled leadership is about understanding people well enough to help each of them succeed.

How would your approach change if you had a clearer picture of the people you lead?

I’ve had conversations with leaders who describe this exact experience. They did everything “right.” The interview went ...
07/15/2026

I’ve had conversations with leaders who describe this exact experience. They did everything “right.” The interview went well. The references checked out. Everyone walked away feeling confident. Then, a few months later, something just wasn’t clicking.

It usually isn’t because anyone was dishonest. Interviews are naturally a place where we all put our best foot forward. That’s exactly what they’re meant to be. The challenge is that an interview can only tell us so much. It doesn’t always reveal how someone is likely to approach their work day after day, what motivates them, or where their natural strengths are most likely to shine.

That’s one of the reasons I appreciate having objective data as part of the hiring conversation. Not because it makes the decision for us, but because it helps us see a more complete picture. When we pair meaningful conversations with meaningful data, we’re able to make hiring decisions with greater confidence and create stronger alignment between the person and the role.

Hiring will always involve people, and people are wonderfully complex. The more we understand about someone before they join the team, the better chance we have of setting both the individual and the organization up for success.

The other day, I watched a leader recommend someone for a new project specifically because they knew it played to that p...
07/10/2026

The other day, I watched a leader recommend someone for a new project specifically because they knew it played to that person’s strengths and the kind of work that energizes them.

That leader had taken the time to truly know the person behind the role, and they used their understanding to create an opportunity for the individual to thrive.

That’s the part of assessments we don’t talk about enough.

Meaningful assessments can give us valuable insight, but the real value is in using what you’ve learned to lead differently.

When leaders remember what motivates people, where they naturally excel, and how they contribute best, those insights naturally show up in everyday conversations, project assignments, and opportunities for growth.

I’ve noticed that skepticism isn’t the opposite of trust; it’s often the beginning of it.I saw this firsthand while work...
07/08/2026

I’ve noticed that skepticism isn’t the opposite of trust; it’s often the beginning of it.

I saw this firsthand while working with a local leadership team committed to building a different kind of culture. Not everyone in the company was ready to embrace our work together right away. And honestly, I wouldn’t expect them to be.

When something is new, a little skepticism is completely understandable. People naturally wonder what it means for them, whether it will last, or if it’s just another initiative.

What made the difference was leadership modeling the behaviors they were asking others to practice, then giving people the time and space to experience the work for themselves.

I’ve watched hesitant participants become some of the strongest advocates because they experienced the impact firsthand.

Trust grows through consistent actions, shared experiences, and leaders who are willing to model the change they’re asking others to make.

Holidays have a way of reminding us what matters. Hope you find time to spend with the people you care about and enjoy a...
07/04/2026

Holidays have a way of reminding us what matters. Hope you find time to spend with the people you care about and enjoy a well-deserved weekend of rest.

Happy 4th!

07/01/2026

If you're watching and thinking, "Oof... that might be us," you're definitely not the only one.

Most teams don't avoid hard conversations because they don't care. They avoid them because they care a lot, and no one wants to say the wrong thing.

But over time, the conversations we don't have can quietly create the distance we were trying to avoid in the first place.

I've found that trust grows when people know they can work through disagreement together. Not every conversation is easy. But people leave feeling heard, understood, and still moving in the same direction.

That's one of the things I appreciate so much about The Five Behaviors framework. It gives teams a way to have conversations that push them forward together.

Professional Wellness Month always gets me thinking about the difference between caring about people and creating a cult...
06/29/2026

Professional Wellness Month always gets me thinking about the difference between caring about people and creating a culture that actually supports them.

Most leaders I work with genuinely care about their teams, but care and culture are not the same thing.

Culture is built in the everyday moments: how workloads are managed, how boundaries are respected, how change is communicated, and how people are supported when life gets complicated.

I’ve found that well-being isn’t created through a single initiative or annual campaign. It’s shaped by leadership behaviors, team norms, and the experience people have at work every day.

Work and well-being shouldn’t compete.

The healthiest organizations recognize that caring for people isn’t separate from achieving results, it’s part of how results happen.

And creating that kind of culture requires intention.

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Hartland, VT

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