Nexus Hospitality

Nexus Hospitality Thirty years of experience in the hotel and service industries. We are Caribbean based and use world class selection, training and human resources practices.

Nexus Hospitality is a consultancy firm that assists clients with issues facing businesses today. With a declining economy and heavy competition it has become extremely important for businesses to focus on their "competitive advantage." In this day and age, most companies can provide similar products at similar prices but what sets them apart from the competition is Customer Service. Nexus Hospita

lity can help your business select the right people to naturally provide the best service, thus allowing your company to get ahead of the rest. Nexus Hospitality has successfully implemented the blending of distinctly different cultures; The Ritz-Carlton Hotel Company LLC & Marriott International into Caribbean Cultures. We can take your company to the next level by using our objective interview technology to create improved internal and external customer satisfaction.

Virtual Talent & Big Data
04/08/2015

Virtual Talent & Big Data

 

04/14/2014

MAKING TRANSPARENT YET ETHICAL DECISIONS Thank you to those that engaged in the conversation last week about our research that seems to connect ethics and transparency in a millennial sort of way. ...

Do you know your customer?
04/12/2014

Do you know your customer?

KNOW YOUR CUSTOMER Providing exceptional customer service doesn't just mean doing the right things, it means doing the right things at the right time, as defined by the customer.  You must know exa...

Millennials are Transethic
04/10/2014

Millennials are Transethic

TRANSPARENCY OF ETHICS & MORALS Ethics are important not only in business but in all aspects of life because it is a vital part and the foundation on which society is built.  The ethical philos...

Words Build Worlds
04/09/2014

Words Build Worlds

APPRECIATIVE MILLENNIALS The term Appreciative Inquiry was created in 1986 by David L Cooperrider in his doctoral thesis: 'Appreciative Inquiry: Toward a Methodology for Utilising and Enhancing Org...

Millennial Mantra
04/08/2014

Millennial Mantra

Millennial Mantra All of our research coming from the thousands of completed interviews tells a story that we all need to understand.  That is if you expect to be productive in the workforce for an...

Words Build Worlds!
04/07/2014

Words Build Worlds!

It only takes an elephant 10 months to deliver and my baby is finally here...... Thanks to everyone that participated in the review process as I couldn't have done it without the whole village! If ...

04/05/2014

PRIORITIES, PRIORITIES, PRIORITIES… If you focus your thinking on only one thing and your aspirations change, then you’ve wasted your best mental energy. Being selective, not exhaustive, in your fo...

04/04/2014

Frantic Effort to Avoid Reality or Not your grandfathers trust fall anymore. Unfortunately, not all teams work well together, but a strong culture lessens the obstruction often times experienced in...

04/03/2014

How can artifacts talk? Communicate your values and culture explicitly and continuously, both internally and externally. Employees must understand your culture, and why it’s important. Reward emplo...

04/02/2014

Prioritize and Focus Every leader has the utopian vision of running a company where everyone’s happy, has fun, loves their coworkers, brings their dogs to the office and specialize at marketing, de...

04/01/2014

Assign a champion It sounds simple, but companies need someone who is directly responsible for culture. Of course, that person can’t do it on their own, but rather they will deputize someone into a...

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Henderson, NV
89052

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