Valley FiberCom

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Valley FiberCom Valley FiberCom keeps north-central and eastern South Dakota communities connected with reliable fiber internet, phone service, and managed Wi-Fi.

10/20/2026

Slow and steady wins the fiber race! 🐢🚜

A little behind-the-scenes look at how we're always growing and evolving to better serve our customers, and sometimes that means installing new fiber lines.

This cable plow is hard at work near Flandreau, SD, plowing, trenching, and burying fiber-optic cable approximately 4 feet underground, all in one process.

It might not be quick work, but every foot of fiber laid helps us build and strengthen the network that keeps our rural communities connected.

🎬🍿Family movie night idea this weekend: This family comedy stars record-breaking comedian Nate Bargatze in his first fea...
10/16/2026

🎬🍿Family movie night idea this weekend: This family comedy stars record-breaking comedian Nate Bargatze in his first feature film. In theaters in May, it follows the misadventures of Nate Wilcox, whose wife Katie (Mandy Moore) lands a once-in-a-lifetime deal on Shark Tank that takes her on a prolonged business trip. Now the lifelong breadwinner has to fend for his family as a stay-at-home dad. Nate finds out quickly that running the household is the toughest gig he's ever had. The Breadwinner is now streaming on Netflix.

📅October is Cybersecurity Awareness Month, and at Valley FiberCom, we're passionate about helping our customers stay saf...
10/14/2026

📅October is Cybersecurity Awareness Month, and at Valley FiberCom, we're passionate about helping our customers stay safe online.

That's why we're highlighting three online scams affecting people, businesses, and organizations right here in South Dakota, including ways AI is making some of them harder to recognize. (Long post ahead, but worth it. 😉)

🔎 1. Fake AI Search Answers & Sponsored Results

You Google a company's customer service number, and the AI-generated answer or first search result gives you one. You should be able to trust it, right? Not always! Scammers can manipulate information AI tools use or pay for sponsored search results that lead to fake websites and phone numbers.

→Stay safe: Skip the "Sponsored" results when looking for customer service or payment information, and don't automatically trust AI-generated answers. Instead, find the company's official website after the sponsored results and double-check its web address.

💸 2. Fake Vendor Invoices

This exact one has happened to a few South Dakota businesses and organizations, and they lost thousands of dollars. Scammers impersonate vendors that local businesses and organizations already work with, sending convincing invoices or requests to update payment information. AI can help make these messages look and sound more legitimate.

→Stay safe: Always verify invoices and banking changes by calling your vendor at a number you already have on file. Don't use the contact information provided in the suspicious email.

🏠 3. Facebook Marketplace Scams

From fake rental listings to fraudulent buyers, Marketplace scammers are getting creative. They may advertise homes they don't actually have permission to rent, request deposits upfront, send fake payment confirmations, or ask sellers for verification codes. AI can make fake listings and messages even more convincing.

→Stay safe: Verify rental properties and landlords independently before sending money. If you're selling, never share verification codes or trust screenshots as proof of payment. A lot of the time, if they ask for a deposit or payment before seeing/receiving the item, that's a red flag that it's a scam.

The bottom line? Scams have never been more convincing, thanks to AI. Just because something looks legitimate doesn't mean it is. Take a moment to verify before sharing personal information or sending money.

At Valley FiberCom, keeping our communities connected also means helping them stay informed and protected online.

We've picked your family movie for this weekend! The toys are back in this animated adventure from Disney and Pixar, whi...
10/09/2026

We've picked your family movie for this weekend!

The toys are back in this animated adventure from Disney and Pixar, which was released in theaters in June. Buzz Lightyear, Woody, Jessie, and the rest of the gang's jobs are challenged when they come face-to-face with Lilypad, a brand-new tablet device that arrives with her own disruptive ideas about what is best for their kid, Bonnie. Will playtime ever be the same?

Toy Story 5 is now streaming on Disney+.

🚨 SCAM ALERT 🚨This is the latest email scam targeting some of our customers.How do we know it’s a scam?We will never ask...
10/05/2026

🚨 SCAM ALERT 🚨

This is the latest email scam targeting some of our customers.

How do we know it’s a scam?

We will never ask you by email to click a link to consent to new terms, policies, or agreements. We also won’t threaten to take away your email service if you don’t click a link or complete something by a certain deadline.

Another clue: these scams often come in campaigns. You may see similar emails over the course of several weeks or months using the same tactic — in this case, it's "agree to this by this date, or lose access to your email."

If something doesn’t feel right, call us before clicking. 866-45FIBER

Those calls help us, too. When customers report suspicious messages, it helps our team recognize repeat scam emails, identify patterns, and flag them as scams more quickly.

September may have flown right by, but we still need to celebrate two very special Valley anniversaries — and two long-t...
10/01/2026

September may have flown right by, but we still need to celebrate two very special Valley anniversaries — and two long-time team members who have given so much to our company and the communities we serve. 💚💙

Please join us in congratulating:

🛠️ Allen (Team Lead Outside Plant Technician • Leola Office) — 39 Years of Service
📣 Kaye (Marketing & Sales Manager • Herreid Office) — 29 Years of Service

This month, we asked: “What part of your day-to-day work at Valley makes you feel like you’re making a difference?”

Allen’s answer:
“Staying on track with the scheduled work is always important, but being able to accomplish that while also handling the unexpected issues that come up each day is what makes me feel like I’m making a difference.”

Kaye’s answer:
“For me, it’s knowing that the work we do really does matter to the communities we serve. We’re not just providing internet service. We’re helping people stay connected to their families, their jobs, their schools and their businesses.

I think what I enjoy most is being able to connect what we do at Valley FiberCom, with the people we serve. I love finding ways to tell our story, support our local communities and make sure our customers know that there are real people behind the Valley FiberCom name who genuinely care about them, and the communities we all call home.

I’ve been here a long time, so I’ve been able to see firsthand how much Valley FiberCom has grown and changed. Being able to help tell our story, build relationships with our customers and communities, and hopefully leave things a little better than I found them is probably what makes me feel like I’m making the biggest difference.”

Thank you, Allen and Kaye, for your years of dedication, leadership, and service to Valley. Help us celebrate them in the comments! 🎉🙌

‼️ ‼️ATTENTION ALL VALLEY FIBERCOM CUSTOMERS ‼️ ‼️Valley FiberCom will be conducting additional EMERGENCY network transp...
09/23/2026

‼️ ‼️ATTENTION ALL VALLEY FIBERCOM CUSTOMERS ‼️ ‼️

Valley FiberCom will be conducting additional EMERGENCY network transport maintenance beginning TONIGHT September 23rd beginning at midnight. (Technically Thursday, September 24th) This maintenance window is for ALL Valley FiberCom customers in ALL Valley FiberCom service areas.

During this maintenance window, all customers will experience multiple temporary service disruptions. Service disruptions will typically not occur for all customers at the same time and will be limited to the period when the equipment serving your area is being updated.

This maintenance window is reserved through 6:00am to allow additional time to address any issues that may arise during this emergency maintenance window.

We understand that interruptions to your services are never convenient. To minimize the impact, we have scheduled this work during overnight hours when network usage is typically at its lowest.

We sincerely appreciate your patience and understanding as we work to maintain and improve our network. Thank you for choosing Valley FiberCom for your communications needs.

If you experience service issues outside of the scheduled maintenance windows, please contact our Business Office at 1-866-45FIBER (1-866-453-4237).

📚School nights are starting to find their rhythm again: practice, homework, dinner, screentime, bedtime.......somehow Wi...
09/23/2026

📚School nights are starting to find their rhythm again: practice, homework, dinner, screentime, bedtime.......somehow Wi-Fi is tangled up in all of it.

The My Valley Wi-Fi App has a few smart controls that can help take some of that nightly wrangling off your plate, from setting offline schedules to limiting digital distractions during homework.

We broke down a few simple ways your Wi-Fi can work with your family’s routine instead of against it. 👇

https://valleyfibercom.com/how-wi-fi-controls-can-streamline-your-school-night-routine/

‼️ ‼️ATTENTION ALL VALLEY FIBERCOM CUSTOMERS ‼️ ‼️Valley FiberCom will be conducting EMERGENCY network transport mainten...
09/22/2026

‼️ ‼️ATTENTION ALL VALLEY FIBERCOM CUSTOMERS ‼️ ‼️

Valley FiberCom will be conducting EMERGENCY network transport maintenance beginning TONIGHT September 22nd at midnight. (Technically Wednesday, September 23rd) This maintenance window is for ALL Valley FiberCom customers in ALL Valley FiberCom service areas.

During this maintenance window, all customers will experience multiple temporary service disruptions. Service disruptions will not typically not occur for all customers at the same time and will be limited to the period when the equipment serving your area is being updated.

This maintenance window is reserved through 6:00am to allow additional time to address any issues that may arise during this emergency maintenance window.

We understand that interruptions to your services are never convenient. To minimize the impact, we have scheduled this work during overnight hours when network usage is typically at its lowest.

We sincerely appreciate your patience and understanding as we work to maintain and improve our network. Thank you for choosing Valley FiberCom for your communications needs.

If you experience service issues outside of the scheduled maintenance windows, please contact our Business Office at 1-866-45FIBER (1-866-453-4237)

📧 FYI for Valley email users: There’s a small change to how you log in to your email.Customers will now need to enter th...
09/21/2026

📧 FYI for Valley email users: There’s a small change to how you log in to your email.

Customers will now need to enter their full email address when logging in, rather than just their username.

That means using:

[email protected]
or
[email protected]

You may need to try logging in with your full email address a few times before it goes through. If you’re still unable to get in, give us a call — we’ll help get you back into your email. And the internet help desk can help you after-hours too!

📞24/7 Internet Help Desk: 1-888-329-5583
📞24/7 Phone Support: 1-866-45FIBER

Address

102 Main Street S
Herreid, SD
57632

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

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