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Monday 7am - 5pm Tuesday 7am - 5pm Wednesday 7am - 5pm Thursday 7am - 5pm Friday 7am - 5pm Saturday 7am - 3pm

TOOLBX

TOOLBX is a commerce platform for independent building suppliers.

TOOLBX is a B2B commerce platform that transforms how independent building supply dealers operate and engage with customers. Seamlessly integrated with your ERP, our solution simplifies payments, streamlines AR, enhances sales, and improves customer service—all in one place. Beyond just reaching new customers with a user-friendly online storefront, our platform makes your entire business more effi

cient and profitable. Trusted by top LBM 100 dealers and major buying groups in North America, we bring proven expertise, swift implementations and unmatched responsiveness. Whether you’re looking to save time, strengthen customer relationships or boost your bottom line, our platform is designed to deliver these benefits, backed by a team dedicated to your success.

11/21/2025

It’s our last morning at Epicor Insights for Building Supply & Retail 2025, and we’ve had a blast talking with dealers about creating a modern digital experience for their Pro customers, all synced with their Epicor ERP.

What have most of our conversations circled around so far?

1. Getting order chaos out of inboxes and into a clean workflow
2. Giving Pros a simple way to self-serve quotes, orders, and payments
3. Making AR less painful for the office team

If you’re still at the show this morning, swing by our booth, say hi to the team, and see how Toolbx plugs into your Epicor setup!

08/22/2025

The Pro market is moving fast.

Consolidation, new platforms, and shifting strategies are all aimed at one thing: winning more of the contractor business.

Independent dealers already have the trusted relationships. What they need are the digital tools that make contractors’ lives easier and keep them coming back.

That’s why Do it Best selected TOOLBX as their preferred Pro Platform partner. Together, we’re helping contractors get the modern experience they expect while ensuring independents remain the go-to partner for Pros.

Russ Kathrein, VP of Lumber & Building Materials at Do it Best put it clearly:

"Toolbx brings modern digital functionality that aligns with how pros want to work. It outperforms every other option on the market, and it’s built to keep evolving alongside us and our dealers for years to come."

Read the announcement: https://hubs.la/Q03DYnnq0

06/11/2025

From 30 trucks to 83 trucks in just a few years.

We toured Dufrene Building Materials Inc in Thibodaux, Louisiana to understand how this third-generation family business doubled their delivery fleet while maintaining their reputation for customer service.

What makes them different:
→ Project 6:30 (trucks staged nightly) ✅
→ Stock 40ft boards (most stop at 16ft) ✅
→ White-label their best sellers ✅
→ Contractor-only sales area ✅

Brad (COO) started as a forklift operator 26 years ago and now oversees this operation. His insight: "Customer service is our game. That's what we strive for."

We love visiting and learning from dealers like Dufrene who prioritize customer service 👊

Watch their operations in action below ⬇️

06/06/2025

Big congrats to the teams at Hammond Lumber Company, Hamilton Building Supply, Ashby Lumber, Dakota County Lumber Co., Arnold Lumber Company, and Orange County Building Materials, Inc. for landing on LBM Journal's 40 Under 40.

No surprise to anyone on our side of the Zoom🧑‍💻

We see the early-morning integration calls, the lunch-hour check-in screen-shares...all because they know their customers expect more, and they show up to do the work to deliver it.

That's exactly the kind of forward-thinking that drives our industry, and honestly it's why we're all-in on building with you.

Congrats to Sadie, Mike, Chantel, Scott, Chris, Luke and all those recognized 👏

05/16/2025

How do you make builders feel like they're your #1 priority?

Don't start rolling out the red carpet. It's often not about special treatment.

Sometimes it's just about getting the basic stuff right:

Reliability ✅ — accurate inventory and pricing
Transparency ✅ — real-time order notifications and delivery tracking
Control ✅ — self-serve portal and online bill payments

Listen to our CEO Erik on the Smarter Building Materials Marketing podcast with Beth and Zach from Venveo discussing how his builder experience shaped our approach: doing the basic stuff extraordinarily well with tech.

https://hubs.la/Q03mZGxn0

04/19/2025

The old setup wasn’t cutting it. So Healdsburg Lumber Company built a new one.

This clip walks through why they made that call...and what it's meant for their customers and team.

More examples from yards we work with coming next week. Follow so you don’t miss it.

04/16/2025

Redwood is a staple at Healdsburg...and it’s set up to be easy to work with.

Boards are sorted by size and length, everything’s labeled and covered. No digging around, no wasted time.

Smart layout, built with builders in mind.

More of this coming soon. Give us a follow to see what other yards are doing.

04/12/2025

“We really wanted this to be an idea area.”

That was the goal for Healdsburg Lumber Company's new space — a place where contractors and homeowners can sit down, go over plans, and work through choices together.

Decking, trim, finishings — everything is laid out and easy to access. The layout makes the process smoother for everyone involved.

Watch the full Healdsburg Lumber Company tour on our page 🎥

We’ll be sharing more examples like this. Follow us to see how other yards are approaching their customer experience.

04/09/2025

Healdsburg Lumber Company has it's own in-house door workshop — size, swing, cuts, hardware, the works.

It gives builders and homeowners more flexibility and customization on their projects.

Watch the full Healdsburg lumberyard tour on our page 🎥

Follow for more lumberyard examples like this.

04/05/2025

Healdsburg Lumber Company have a showroom that isn’t just for looks.

It helps builders and homeowners make fast, confident decisions all in one place.

That means fewer delays, fewer calls, and fewer surprises down the line.

Follow us for more examples from yards doing things differently.

Watch the full Healdsburg tour here → https://hubs.la/Q03fBFjd0

02/05/2025

We’re in Hickory, North Carolina this week for the Expo!

If digital strategy is on your 2025 priority list, stop by our booth—we’re here to help. Whether you’re looking to streamline AR, enhance e-commerce, or improve the customer experience, we’ve got insights to share.

Look for Jameson (pictured 👆) and let’s chat!

Address

1960 13th AVE DR SE
Hickory, NC
28602

Opening Hours

Monday	7am - 5pm
Tuesday	7am - 5pm
Wednesday	7am - 5pm
Thursday	7am - 5pm
Friday	7am - 5pm
Saturday	7am - 3pm

Website

http://www.toolbx.com/

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