06/17/2026
A conversation we hear often from marketing leaders:
"We have the data."
"We have the campaigns."
"So why does everything still feel disconnected?"
For years, and marketing have lived in separate worlds, different platforms, different teams, different customer views.
Then arrived.
What makes it interesting isn't another feature or dashboard. It's that marketing finally moves onto the core platform, bringing customer data, AI, sales, service, and marketing closer together than ever before.
The timing matters.
Studies show that over 70% of customers expect consistent interactions across channels, yet many organizations still struggle with fragmented systems and disconnected data.
Marketing Cloud Next is Salesforce's answer to that challenge.
One platform.
One customer profile.
One place where AI, automation, and engagement can work together.
Tell us: What is the biggest challenge your team faces today: data silos, personalization, reporting, or cross-team alignment?