10/08/2026
India’s GCC story is no longer about cost. It’s about capability.
For years, India’s GCC advantage was easy to explain: access to skilled talent at scale.
But the role of GCCs has changed.
Today, India is home to 2,117 GCCs, employing around 2.36 million professionals and generating $98.4 billion in annual revenue. The ecosystem has grown 32% since FY2021.
And here’s the bigger shift:
96% of GCCs established in India since FY2021 launched with ownership of a product or portfolio. Nearly half were built with AI as a core focus from the start.
That tells us something important.
GCCs are no longer being built simply to execute work.
They’re being built to own capabilities, drive innovation, build products, and contribute directly to global business outcomes.
That creates a different set of priorities:
Build the right capabilities.
Bring together technology, domain expertise, engineering, data, and AI talent.
Scale delivery with structure.
Create the governance, processes, and technology foundation needed to support global operations.
Move from AI pilots to business value.
Turn AI investments into solutions that are actually embedded into products, workflows, and operations.
This is where BugendaiTech can help.
From technology and AI capabilities to Salesforce, cloud, data, automation, and managed services, we help organizations build and scale the technology capabilities their India GCC needs to move from ex*****on to ownership.
Because the question is no longer:
“How much can we save by building in India?”
It’s:
“How much more can our global business accomplish because we built the right capabilities here?”
👉 Building a GCC in India or looking to scale the capabilities of an existing one? Talk to the BugendaiTech team about your GCC roadmap.