High Performance Systems, Inc.

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High Performance Systems, Inc. Leading Microsoft Partner of Hawai‘i phone 808-947-6117 or email [email protected]

Our areas of expertise are networked computers, voice-over-IP phone systems, and strategic line-of-business ERP and CRM applications. Team up with us, here are some reasons why...

- Leading the way for Hawaiʻi as Microsoft's Top 200 Partner

- 25 years serving all industries, approved by the FBI

- Local One-Stop Shop to solve all your business needs

- On-Premises, Hybrid, and Cloud Experts

Ask us how we can kōkua, call today!

29/10/2025

So, you have a big file you need to get over to your accountant YESTERDAY and you can't get it to "send" via e-mail because the file is too big. What should you do? The right thing to do is contact your IT department (us!) so we can assist by installing a secure, commercial-grade file-sharing application.

Here's what you don't want to do: download a free copy of Dropbox or some other file-sharing software without telling us.

"Shadow IT" is a term used to describe applications installed by employees of an organization without involving or alerting the IT department as a workaround, and these applications come with a hefty price: SECURITY.

If we don't know about it, we can't manage it or secure it; so, the golden rule is this: NEVER download any software or application without checking with your IT department first!

22/10/2025

Did you know that copiers and multifunction printers are also one of the leading causes of data breaches?

They are the one device on the network that commonly does not ever have the default password changed. After all, who would want to get in and copy your settings? There might be a different answer if you realize that quite often those copiers keep images of all pages scanned on an internal hard drive. Perfect for someone to anonymously access and steal social security records and sensitive business data.

Take steps to secure your MFP copier today. Change - or ask US to change - default passwords on ALL network-connected devices. Don't forget this rule when the copier lease is up and a new one is installed! A few quick steps can save a lot of personal data breaches and a lot of security headaches down the road.

15/10/2025

Social engineering is big business. What is it? Figuring out who you are and then using that information to make money off it.

People list password challenge and identity verification publicly on their Instagram, Twitter and pages and feeds without giving it a second thought. Maiden name? Check. Favorite pet? Check. High school? Check. Town they grew up in? Check. Favorite or first car? Check. Throwback Thursday is a social engineer's dream! They love this stuff.

Combat this by a) not posting that information online anywhere, or b) always giving false password and identity challenge and verification information to the sites and services that require it. Keep the answer file offline. Remember, if it's a handwritten list, you can still take a photo of it.

Super tip: update your Facebook birthday. Consider having a fake birthday that you use on social media. Not only will this help you identify who is just saying happy birthday because Facebook reminded them...it will

08/10/2025

Here are some little-known ways to see if your kid is doing things and visiting sites you don't want them to:

1. They've deleted their browsing history. What are they hiding?

2. The ads showing up are questionable. Marketers use retargeting to get you to come back to their websites. So, if you're seeing ads that make you go "hmmmm," that's a sign your kids have been visiting those sites.

3. They hide when using the device. A good rule of thumb is NO devices in bedrooms, or in any room that is not out in the open.

4. Friend your kids on social media. You know who your kids hang out with in real life, right? Same goes for social media. Become their friend and learn who they are hanging around.

5. Talk to your kids. Make sure you talk to your kids about your expectations when they are online. Don't just assume they know based on your expectations of them in real life.

01/10/2025

While most businesses understand the importance of backing up their server and files, many forget to back up their website!

Most sites are hosted on a third-party platform like Amazon or WordPress. However, these hosts have limits on what they back up, and the terms and conditions you agreed to will most likely waive their responsibility to preserve and back up your files and data.

Therefore, if you're posting a lot of new content, you should be backing up your site weekly if not daily. Hackers can (and do!) corrupt websites all the time. If you don't want to have the cost of a down website and the cost of rebuilding it, back up your website!

Side tip: Does your business depend on your website being online? Do you have a system checking it every couple of minutes to make sure it's up, online and available? We can help you make this happen; just let me know by responding to this e-mail.

24/09/2025

A complex password is a necessity but hard to remember. And with so many websites requiring a password these days, users often reuse the same password again and again with different sites. BAD idea.

When a big company gets hacked (like LinkedIn, for example), the criminals post and sell the username, e-mail, password and confidential information in that account. Since many people reuse the same password, hackers will try that e-mail and password combination across multiple sites, including Amazon, PayPal or other sites where you might store credit card information.

Remember, they aren't doing this manually. They have highly sophisticated software to automate ALL of this. If you want a better way of storing and organizing UNIQUE passwords, we recommend using a password management system. DO NOT store your passwords in Excel files, Word files or within your Outlook. These are super easy for attackers to break into.

The bottom line is that no matter how much of a pain it is, i

17/09/2025

Here's a disturbing but very real tactic for hackers: spying on you via your device's camera. Some simply watch you for fun. Others attempt to catch incriminating photos and then blackmail you by threatening to release the photos or video (that they have) to all your Facebook friends, LinkedIn connections or e-mail address book (which they might also have) unless you pay a ransom.

If you pay, guess what? You just identified yourself as someone who will pay for extortion, putting a target on your back. Plus, they still have your photos so they can come back and ask for more because they know you care.

As always, follow the various security strategies we've been sending you via these tips. As a backup, you can buy stickers that cover your camera with a slider so you can uncover it when you want to actually use it to take a picture or join a web meeting. These are really inexpensive and can be found on Amazon for under $10. Search for "we**am cover slider."

10/09/2025

Getting rid of old computers or servers? Did you know that the components used in technology equipment are not landfill-safe? On top of the environmental hazards, unprotected e-waste typically contains a lot of confidential and private information in the form of saved passwords, Internet history and files left on the retired computer or server.

As a first prevention step, find a local recycling facility where e-waste can be safely disposed of. And make sure to take the following #1 security precaution before you haul it off: remove and destroy the hard drives. A drill and hammer usually do the trick just fine. Alternatively, many companies that shred paper documents will also destroy your hard drives.

We were recently contacted by an IT director who was desperate to find out if there was a way to remotely wipe hard drives after he found three of his company's old computers on eBay. He found out the hard way: do not allow the recycling company to "destroy" the drive for you.

03/09/2025

When doing online banking, don't access your banking accounts or any of your work accounts from the computers that your kids or general family members use. I understand that when it comes to personal computers, it feels like the family can share one...BUT it isn't worth the risk.

Keeping one PC dedicated to your family and one dedicated to your work not only reduces the chances of getting a bank account-hacking virus, but it also increases the chances of you not having a problem with the computer you are dependent on.

Think about all the germs your kids pick up on the playground. The Internet is much the same. They are learning what they should and shouldn't do online, and you don't want to have one of their decisions impact your work.

And yes, that home computer you use for work should have a password on it that only you know, it should have an advanced security solution protecting it and it should be managed and maintained to make sure nothing naughty is going on under

27/08/2025

Here's a common scam: you get an e-mail from the boss (or your spouse, parents or other trusted person) asking you to send them a copy of employee pay stubs, tax information or other files with confidential data such as social security numbers in them, or they're asking you to transfer or ACH payment to a vendor or a different bank account.

The problem: even though it is coming from an e-mail address of someone you know and trust and LOOKS legit, there's a chance it could be a scam. Hackers can INTERCEPT e-mail messages and modify them.

If you ever get this kind of request, DOUBLE-CHECK by calling that person to confirm. And even if it turns out to be a legitimate request, you should NEVER send confidential information like social security numbers (or attachments with this information inside them) without taking precautions to password-protect and encrypt the message first.

PAYROLL WARNING: Heads up if you work in HR or process payroll - hackers are very interested in getti

Address

677 Ala Moana Boulevard Ste 808

96813

Opening Hours

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30

Telephone

(808) 947-6117

Website

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