10/06/2026
A full hotel is not always a good hotel.
Jan Freitag, National Director of Hospitality Market Analytics at CoStar, puts it simply: you can make money two ways. Sell another room, or sell the same room for more money.
Selling another room means more cleaning, more front desk time, more maintenance. That extra $10 on your rate is almost pure profit.
The best GMs know their sweet spot is not 95% occupancy. It's the mix of rate and occupancy that actually makes the most money.
🎙️ Full episode with Jan Freitag on the Lights On Podcast. Link in bio.