Concord USA

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Concord USA We are the technology consultancy helping Fortune 500 leaders prove the value of initiatives and move forward, faster.

Concord helps big companies untangle their technology messes. More than just making promises, we are the doers who get results. We focus on four core capabilities: Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, and Information Security.

What keeps customers coming back? It may not be price. Our research found that retail leaders believe customers value co...
10/16/2026

What keeps customers coming back? It may not be price.

Our research found that retail leaders believe customers value convenience and ease (40%) and fast, reliable delivery (35%) more than low prices when it comes to their shopping experience.

That points to a bigger shift in retail: loyalty is increasingly built through experiences that make customers' lives easier.

From mobile shopping to fulfillment to personalized recommendations, every point of friction is an opportunity to either strengthen or weaken the relationship.

We surveyed 150 retail and consumer durables leaders to understand what’s shaping growth and loyalty in 2026.

Get the full insights in The Loyalty Growth Playbook: link in bio!

Our team made a trip up to Toronto to spend some time at Intuit!Between QBR conversations and catching up with the Toron...
10/15/2026

Our team made a trip up to Toronto to spend some time at Intuit!

Between QBR conversations and catching up with the Toronto-based team, it was a great opportunity to connect in person, talk through what’s ahead, and spend time together outside of our usual day-to-day.

Thanks to the Intuit team for hosting us. We always enjoy getting everyone in the same room!

ContentCon is coming up fast! Will we see you in Chicago?
10/14/2026

ContentCon is coming up fast! Will we see you in Chicago?

Faster data isn't always better data. ⚡ Real-time pipelines are great for fraud detection and personalization. For daily...
10/13/2026

Faster data isn't always better data. ⚡

Real-time pipelines are great for fraud detection and personalization. For daily reports, they often just add cost and complexity.

The better question to ask is how quickly the business actually needs the data, not how fast you can make it.

This article compares real-time, batch, and micro-batch processing and explains how to choose the right one. Read the full article at the link in bio. 🔗

Customers are more valuable than ever, but they’re also easier to lose. As customer acquisition gets harder and switchin...
10/09/2026

Customers are more valuable than ever, but they’re also easier to lose.

As customer acquisition gets harder and switching between brands gets easier, retail leaders are putting more focus on the customers they already have.

In our latest research, 57% of retail leaders identified growing loyalty and retention as their biggest opportunity for increasing customer revenue over the next 12–18 months.

The takeaway? Loyalty is no longer just a marketing program. It’s becoming a core growth strategy.

See what 150 retail and consumer durables leaders told us about the future of loyalty, customer experience, and growth.

Download The Loyalty Growth Playbook: link in bio!

300+ data centers → one cloud. ☁️ We led a four-year project to move our client's global data centers to Microsoft Azure...
10/08/2026

300+ data centers → one cloud. ☁️

We led a four-year project to move our client's global data centers to Microsoft Azure. We started with the biggest site, which had more than 1,300 servers.

The result: $450K saved every year, along with faster launches and easier disaster recovery.

Read the full story: link in bio!

Every person has a story that shapes who they are, both inside and outside of work. In our latest Concord Origin Story, ...
10/07/2026

Every person has a story that shapes who they are, both inside and outside of work.

In our latest Concord Origin Story, we’re getting to know Ketan Chaoji and the experiences, people, and interests that have shaped his journey. From growing up in India and celebrating Diwali with his family to starting his career in QA, Ketan shares the lessons he’s carried with him along the way.

We also learned about his love of photography, birdwatching, and, perhaps most uniquely, photographing trains, buses, and airplanes.

Get to know Ketan and his story in our latest Concord Origin Story.

Read the full story: link in bio!

Self-service analytics sounds simple: give people access to data and let them find the answers they need. But without tr...
10/06/2026

Self-service analytics sounds simple: give people access to data and let them find the answers they need.

But without trusted data, consistent metrics, clear governance, and the right context, self-service can quickly turn into dashboard overload, competing numbers, and more questions for the BI team.

And as AI makes analytics even easier to access, that foundation becomes even more important.

Our latest article explores what organizations need to build a self-service analytics environment that people can actually trust and use.

Read the full article at the link in bio!

What a night in Nashville!A big thank you to our partners at Bloomreach for helping make it such a fun evening.We had a ...
10/02/2026

What a night in Nashville!

A big thank you to our partners at Bloomreach for helping make it such a fun evening.

We had a great time enjoying the personalized boot fittings, great food and live music. It was the perfect way to step away from the conference and connect with some great people.

Thanks to everyone who joined us and made the night one to remember. We loved meeting you and look forward to staying connected!

Address

509 2nd Avenue S
Hopkins, MN
55343

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+19522411090

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