01/21/2022
Looking for a Legitimate Work from Home Position
Pratt’s Answering Service, LLC has positions open for 20 agents to join our team! We offer our agents the opportunity to choose from a number of possible positions where they provide customer support taking inbound calls for top Fortune 500 companies from the comfort of their homes.
Some of our clients include:
The World’s most Popular Cruise Lines
Global Financial Platform Company
The World’s largest Home Improvement Retailer
World’s Most Popular Theme Park
Nations Leading Managed Healthcare Organization
Leading Provider of Electronic Security
Nation’s largest retail bookseller and retailer of content, digital media and educational products.
High-End Jewelry Store
Top Fitness Bike Provider
And Many More
If you are a true professional, with a skill for problem-solving, a highly relatable personality, and the ability to go above and beyond, we want to hear from you!
If you are looking for a family-oriented, work-from-home environment with an established company, that has been providing positions for more than 9 years then this is the place for you.
We can offer you flexible hours, 100% autonomy, all in the comfort of your home.
The starting pay for our agents is$9-$13/hour (based on your selected client). We also include bonuses/incentives based on performance, hours worked, and customer satisfaction.
All hours/shifts are available (Days, Evenings, Nights, and weekends) from which you set your own full time or part time schedule to work.
Your Responsibilities will include:
• Completing your selected certification course (requires reimbursed enrollment fee)
• Providing excellent customer service by guiding and helping others with a friendly attitude.
• Using your home computer and phone to answer inbound phone calls, video calls, and/or live chats to provide awesome customer service.
• Committing to and following through on working a minimum number of hours per week.
• Being accountable in all areas of work with us.
Qualifications:
𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Must have customer service experience (3+ months experience preferred in any area.)
• Must have a quiet home office with a computer, headset, and reliable internet connection
• Must demonstrate professionalism with excellent typing, communication, and computer skills
• Must be skilled in spelling and grammar rules
• Must be willing to submit to a standard background check, drug test, technology check, and voice assessments
• Must be willing to work hard and strive to make customers happy
• Must be articulate and have an excellent command of the English language
• Must be 18 years old or older
• Must have a high school degree or equivalent
• Must be authorized to work in the US
• Must reside in the US
𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
• Internet Download Speed 5Mbs down speed minimum.
• Internet Upload Speed 3Mbs up speed minimum.
• Network Latency Max 250 MS latency max.
• OS Win 8.1 (64bit), Win 10 (64bit).
• Latest version of Mac iOS (for some clients)
• RAM 4GB minimum, 8GB recommended.
• 15" minimum screen size, dual screens are optimal
• Must have a home office set up and an ethernet cable you can connect to your computer.
• Chromebooks, iPads, or similar devices are not acceptable.
• Must be a desktop or laptop connected via ethernet cable to a modem for firewall/security purposes.
How to Apply:
Visit our website www.prattsanswers.com and click on the Apply Now Button.
For general questions you may email me at [email protected] or private message me.