Synergy Consulting Services

10/04/2023

I'm a bit obsessed about trust. The term comes up frequently when people talk about dissatisfaction with an individual or an entity, but it's a tricky catch-all, I believe. What does she mean when she says she doesn't trust her boss? What does her boss do that contributes to that? Why are so many employees sharing that they have low trust in the company?

All too often, trust seems to be one of those nebulous "I'll know it when I see it" sorts of things, which can be maddening. If we can't get to specifics about the breaches of trust, how can we rebuild it? Maintain it? So, I love models that deconstruct trust into more discrete elements that are relatable and actionable. This is one of the best pieces I've seen about trust at the organizational level.

In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their second strategy is to build — or rebuild — trust with your stakeholders. This means they need to believe three things: t...

07/27/2023

This is such a great piece that acknowledges the important shift several decades ago from command-and-control leadership to "servant leadership," and the currently realities (and burdens) the servant model. The purpose-driven leadership model is so powerful and this piece does an excellent job explaining it and showing it.

The idea of servant leadership — putting your team’s needs ahead of your own — brought us to a more compassionate, human-centered work environment. But in today’s environment, it’s a recipe for burnout. Instead, the authors suggest a more impact-driven philosophy called “noble-purpose le...

06/08/2023

https://hbr.org/2023/06/7-ways-to-make-employees-feel-respected-according-to-research?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_actsubs&utm_content=signinnudge&deliveryName=DM278881

Treating everyone with respect is the foundation of good leadership. Employees who feel disrespected are more likely to also feel excluded or even inferior. The authors offer seven behaviors, based on their analysis of data collected from more than 4,500 employees, that lead to a demonstration and f...

06/08/2023

https://hbr.org/2023/06/how-new-ceos-establish-legitimacy?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_actsubs&utm_content=signinnudge&deliveryName=DM278881

CEOs are given the authority to lead by the rules of corporate governance. They gain additional influence and credibility by demonstrating competence. CEOs who achieve legitimacy have a higher level of trust and influence. This legitimacy will be gained by consistently demonstrating specific behavio...

04/13/2023

Leaders who recognize, reflect, reframe and respond can increase their moral and emotional intelligence. and make more good decisions.

03/30/2020

Best info I've seen yet...

02/02/2020

Four steps to stop it.

01/15/2020

I am delighted to share that I am serving as the Interim Executive Director of the Immigrant Welcome Center! I have followed the organization since its inception and hold it in high regard as a critical organization in our community, supporting and being the voice for our vibrant immigrant neighbors. It's awesome to have this opportunity to learn so much more about the organization and the immigrant community within Indianapolis! Other consulting work continues while I have a few months with this big project. If you don't already follow the Immigrant Welcome Center, I hope you will!

The Immigrant Welcome Center is a non-profit, community-based organization, located in Indianapolis, Indiana that serves immigrants and refugees across central Indiana. Our mission is to be a trusted partner and advocate for all immigrants.

12/20/2019

Lessons from four companies that tried it.

12/19/2019

Food for thought...

What email, Slack, and Glassdoor reveal about your organization

09/01/2019

Working parents aren’t the only ones who need flex time.

08/18/2019

It's also a lot easier than positioning oneself as the person with all the answers...

Top-down leadership is outdated and counterproductive.