HC3 HC3 transforms complex data generated from multiple client systems and helps financial companies com

By managing complex data generated from multiple client systems, HC3 helps financial companies communicate with their customers. HC3 offers solutions for document redesign, intelligent marketing campaigns, and seamless delivery printed and digital communications. Through these customer-driven solutions, HC3 empowers financial institutions to give their customers a multi-channel document experience.

Most bank and credit union marketing works hard to prove the institution is trustworthy. The stories that actually earn ...
09/01/2026

Most bank and credit union marketing works hard to prove the institution is trustworthy. The stories that actually earn that trust tend to be about someone else entirely — the customer, and what they are trying to accomplish.

With the majority of Americans reporting financial anxiety, the emotional side of money decisions deserves more attention than a feature list can give it. Kristan Hill, HC3's Director of Marketing & Strategic Alliances, writes in Bank Business News about casting the customer as the hero of the story and the institution as the guide who helps them get there, including how to do it inside the compliance guardrails financial marketers work under.

Read the full article: https://hubs.ly/Q04v045l0

Another great Q3 tailgate lunch at HC3!We came together to celebrate July, August, and September birthdays, work anniver...
08/27/2026

Another great Q3 tailgate lunch at HC3!

We came together to celebrate July, August, and September birthdays, work anniversaries, and the start of football season, where team spirit was mandatory and rivalries were encouraged.

HC3's incredible HR team provided local Golden Rule BBQ, and we all broke out our favorite game-day gear.

Peak hurricane and storm season is here, and business continuity plans are getting a fresh look at banks and credit unio...
08/25/2026

Peak hurricane and storm season is here, and business continuity plans are getting a fresh look at banks and credit unions across the country.

Focus Bank had already done that work. When its main branch in downtown Charleston was damaged in April 2025 and every department had to relocate, statement production never paused. The bank moved that function to HC3 in 2022, initially as a disaster recovery measure, then as a full outsource.

"It's turned out to be a great decision," said Jay McLeod, COO of Focus Bank. "The move gives our staff more time to pursue new projects and we've shifted the disaster recovery burden to HC3. They have disaster recovery procedures in place that help me sleep at night."

Read the full case study: https://hubs.ly/Q04t-8CF0

08/19/2026

When banks uncover an operational problem that impacts their customer experience, they move quickly to fix it.

Following a core migration, American Bank - Waco, TX discovered an issue with statement access for their business clients. This resulted in the American Bank team having to manually reenable any business account listings that lost access.

They needed an e-statements and connectivity solution. HC3 came through: generating the statement files, hosting them, and connecting directly to the bank's online banking platform.

Now as the bank's technology needs evolve, their leadership sees HC3 as a relationship built to grow with them. Read more at
https://hubs.ly/Q04tlZGc0

Fraud is escalating in speed and sophistication, challenging credit unions to protect members without adding friction.HC...
08/17/2026

Fraud is escalating in speed and sophistication, challenging credit unions to protect members without adding friction.

HC3 CTO Bob Allen explores how financial institutions can adopt a unified, intelligence‑driven strategy that leverages data, communication, and behavioral insights to detect threats earlier and respond more effectively.

Read the full Credit Union Times article: The Unbreakable Credit Union: Win the War on Fraud (https://hubs.ly/Q04tc9Lq0)

Recent grads and 30-year veterans, working the same teller line. Different communication styles, different tech comfort ...
08/13/2026

Recent grads and 30-year veterans, working the same teller line. Different communication styles, different tech comfort levels, same goal: serving your members or customers well.

Multigenerational teams are one of the toughest leadership challenges in banking right now.

In this BankNews article, Abby Petersen, Director of HR for HC3, breaks down what each generation values, why age-diverse teams outperform, and 3 tactics to turn generational differences into a strength instead of a friction point.

How does your team navigate this? Drop your best tip for managing a multigenerational workforce in the comments.

Read the full article: https://hubs.ly/Q04sfZdh0

Team Spotlight: Client Success ✨Today, we're taking a moment to celebrate a key team at HC3 and some of the people that ...
08/11/2026

Team Spotlight: Client Success ✨

Today, we're taking a moment to celebrate a key team at HC3 and some of the people that serve our clients with excellence and care.

The HC3 Client Success team works closely with financial institutions to align their business goals with HC3's products and services, providing strategic guidance and building strong relationships that help clients achieve meaningful results.


Campbell Hill Fletcher Lowe

Budget conversations at financial institutions tend to follow the same pattern wherein cost pressures dominate and the p...
08/06/2026

Budget conversations at financial institutions tend to follow the same pattern wherein cost pressures dominate and the plan ends up looking like last year's.

But there are institutions that are approaching it differently for 2027, and they are asking where spending actually moves the needle.

One place to start is technical debt. Accenture reports that roughly 70% of IT budgets are consumed just keeping aging systems alive. But HC3 client First Bank in Carmi, IL, broke that pattern by modernizing its statement operation, eliminating a succession risk and projecting $15,000 in annual savings.

Don't spend more; spend more wisely.

Read the full article by Tori VanCura-Rutland on FinXTech at https://hubs.ly/Q04rTgdk0.

Beating the Alabama heat, one scoop at a time! Huge thanks to our HR team for hosting HC3's annual ice cream social - a ...
08/03/2026

Beating the Alabama heat, one scoop at a time! Huge thanks to our HR team for hosting HC3's annual ice cream social - a simple break that brings our people together, creates connections, and reminds us that great culture is built in the little moments.

Abby Petersen Kristin Jones Molly Santa Cruz Carla Eason

Leading banks and credit unions no longer choose print vs. digital; they integrate both communication channels based on ...
07/30/2026

Leading banks and credit unions no longer choose print vs. digital; they integrate both communication channels based on customer preference and cost efficiency.

The strategic opportunity is making print smarter, not eliminating a customer preference. Streamlined statement design reduces paper and postage costs. Double postcards lower the price of standalone promotions.

What most financial institutions need is a partner who can help identify and execute these cost-saving strategies at scale.

That's where HC3 comes in. Discover more at https://hubs.ly/Q04r3VBn0

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