Helpt

06/03/2026

We put Tim Fitzpatrick from Rialto Marketing in a Jeopardy game about MSP marketing.

Tim has spent years helping growth-focused MSPs stop guessing and start building a real marketing engine. Turns out putting a marketing expert in a game show format is a great way to get the real answers.

🎙️ Full episode out June 10th.

06/01/2026

Join David Sohn, Co-Founder of Helpt, on June 3 at 2pm ET for the Redmond Coffee Talk Webinar as he breaks down how to transform IT support from reactive chaos into a high-impact business enabler.

𝐁𝐞𝐲𝐨𝐧𝐝 𝐭𝐡𝐞 𝐓𝐢𝐜𝐤𝐞𝐭 𝐐𝐮𝐞𝐮𝐞: 𝐄𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐢𝐧𝐠 𝐅𝐫𝐢𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐈𝐓 𝐒𝐮𝐩𝐩𝐨𝐫𝐭

Learn how to streamline workflows, reduce context switching, and build systems that actually scale, without hiring more people.

🔗 Register now → https://hubs.la/Q04jz64g0

05/29/2026

We asked David and Matt to let us in on something personal. 🌱

Not advice. Not a wellness tip they read somewhere. One thing they actually do, in their real day, to keep their mental health in check.

And honestly? Their answers are a good reminder that it doesn't have to be complicated.

Small things done consistently matter more than we give them credit for. Mental Health Awareness Month may be wrapping up, but this is a conversation worth keeping going.

Watch the video and tell us. What's your one thing? Drop it in the comments. 👇

05/28/2026

Small IT teams don't stay reactive because of poor effort. They stay reactive because of poor operational design. Our latest article breaks down the structural gaps draining your team's capacity and exactly how to fix them.

𝐑𝐞𝐚𝐝 𝐢𝐭 𝐡𝐞𝐫𝐞: https://hubs.la/Q04j6Wml0

05/27/2026

Tomorrow. Let's go!

RejectionCon kicks off and Matthew Pincus is on the lineup, speaking 𝐌𝐚𝐲 28𝐭𝐡 𝐚𝐭 2:45 𝐏𝐌 𝐄𝐓 on why empowering your team to bend the rules isn't chaos. It's strategy.

This is a virtual event built for people who actually care about doing things right. Real conversations, real takeaways.

If you're not registered yet, there's still time. Every ticket supports the Rural Tech Fund.

👉 https://hubs.ly/Q04j1j6d0

Register now for RejectionCon '26 on crowdcast, scheduled to go live on May 26, 2026, 02:20 PM EDT.

05/25/2026

Today we pause to honor the men and women who gave everything in service to this country. Their sacrifice is never forgotten. 🇺🇸

05/21/2026

The IT teams that sail through Memorial Day weekend aren't bigger. They're better prepared.

Ticket volume spikes 42% around holiday weekends, but the real pressure hits Tuesday morning, when 30-40% more requests flood in all at once and your team is still in re-entry mode.

Variability is harder to staff for than volume. The teams that handle it best aren't adding more people. 𝐓𝐡𝐞𝐲'𝐫𝐞 𝐭𝐢𝐠𝐡𝐭𝐞𝐧𝐢𝐧𝐠 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 𝐛𝐞𝐟𝐨𝐫𝐞 𝐅𝐫𝐢𝐝𝐚𝐲.

We broke down exactly how to do that: https://hubs.la/Q04hv8s20

05/20/2026

We sat down with Matthew Pincus and David Sohn to talk about something we don't discuss nearly enough. What mental health really means from a leader's perspective. 🧠

But here's the thing: you don't have to have a title to relate to this.

Because whether you're leading a team, a household, or just trying to lead yourself through a hard season, mental health touches all of us.

Watch the full video and tell us. What does mental health mean to YOU? Drop it in the comments. 👇

05/19/2026

If you lead a team, manage a service desk, or just suspect your rulebook has some dead weight in it, this one's worth an hour of your afternoon.

Our own Matthew Pincus is speaking at
📅 May 28th at 2:45 PM ET
🎙️ "Why Your Team Should Break The Rules (Sometimes)."

We're getting into:
‣ How to actually identify which rules are worth keeping
‣ Which ones are slowing your team down
‣ What to do about it in the real world.

Every registration dollar goes to the Rural Tech Fund. Last year the RejectionCon community raised $50K and reached 10,000+ students.

Free Registration: 👉 https://hubs.la/Q04h3jD70

05/18/2026

Your users order something from Amazon at 11pm and it's on their doorstep by morning, with three notifications along the way. Then they submit an IT ticket and hear nothing for two days.

𝐓𝐡𝐞𝐲'𝐫𝐞 𝐜𝐨𝐦𝐩𝐚𝐫𝐢𝐧𝐠 𝐲𝐨𝐮 𝐭𝐨 𝐀𝐦𝐚𝐳𝐨𝐧 𝐰𝐡𝐞𝐭𝐡𝐞𝐫 𝐲𝐨𝐮 𝐥𝐢𝐤𝐞 𝐢𝐭 𝐨𝐫 𝐧𝐨𝐭.

Join David Sohn, Co-Founder of Helpt, as he dives into how to close that gap with smarter workflows, the right automation, and a support system that was actually designed.

📅 June 3 @ 2pm ET
🎙 Redmond Coffee Talk Webinar
🎟️ Attend live to qualify for a $10 Starbucks gift card!* ☕

🔗 Register today → https://hubs.la/Q04g-BkY0