Alorica Inc.

09/02/2026

The companies moving fastest with AI aren't waiting for flawless technology. They're learning, iterating, and improving along the way.

In the latest Double Take podcast episode, Co-CEOs Max Schwendner and Mike Clifton discuss why successful AI adoption requires a mindset shift: be patiently impatient, embrace experimentation, and focus on progress over perfection.

Watch the full episode: https://www.youtube.com/watch?v=bJBGqowRsvo&list=PLfWoBBISPRJ5LhZctuvWj96n8DFk3TXr2

09/01/2026

What happens when leadership development is treated as a business strategy, not a training initiative?

VP of Global Learning Angel Villarino joined the HR Grapevine podcast to discuss how Alorica's Leadership Excellence Accelerator Program (LEAP) is preparing future leaders through real-world business challenges, AI-powered learning, executive mentoring, cross-functional collaboration, and partnerships with leading institutions including Harvard University and Universidad Anáhuac.

More importantly, the program is delivering measurable business impact, with LEAP participants helping drive performance improvements of up to 18%.

Listen to the episode: https://lnkd.in/g47eqB-Q

08/31/2026

From Miami to Montreal, Tucson to Guatemala, Honduras, and the Dominican Republic, Converge brought leaders from across Latin America, the U.S., and Canada together to experience one another's markets firsthand.

Through site visits, shadowing sessions, knowledge sharing, and cultural experiences, participants gained new perspectives and built relationships that strengthen collaboration across the region.

Every moment reinforced what it means to be . 🌎💙

08/26/2026

Two CEOs. One Vision.

What happens when two leaders share a single CEO role? For Max Schwendner and Mike Clifton, it starts with complementary strengths, shared accountability, and a commitment to operating as one leadership team.

As co-CEOs of Alorica, they bring different backgrounds, perspectives, and expertise to every conversation, creating a model that accelerates decision-making while maintaining complete alignment.

Read the full conversation with CrmXchange to learn how they're redefining leadership in an AI-powered era: https://lnkd.in/g-pH6fVz

08/25/2026

08/21/2026

Since opening in 2024, Alorica Paraguay has created a culture where Aloricans are empowered to bring ideas forward, challenge what’s possible and turn fresh thinking into action. It’s how Great Place to Work® ranked the team among the nation’s Top 3 workplaces for Innovative Culture.

That same people-first commitment connects every Latin American and Caribbean country where Alorica operates—each one Great Place to Work-Certified™.

08/20/2026

In a recent interview with Nearshore Americas, Alorica President of the Americas Jose Ramirez shares how AI, automation, and digital transformation are reshaping what organizations expect from their partners. As companies seek more sophisticated customer experiences, multilingual support, and technology-enabled outcomes, the focus is shifting beyond efficiency alone.

Read how organizations are prioritizing digital CX capabilities as they expand operations in Mexico: https://alorica.com/news/detail/ai-mexico-outsourcing-industry/

08/18/2026

🎬 Welcome to Alorica Unfiltered!

Real people. Real stories. Behind every role, every team, and every site, there are people whose experiences, passion, and stories make Alorica what it is. 💙

Watch, connect, and share with us: 💬 What’s one thing you love about being part of Alorica?

Let us know in the comments! 👇

08/17/2026

Congratulations to Sarah Machan-De Silva and Grace Taeza on their new roles as President and Chief of Staff for the Philippines.

As home to more than half of our global operations, Alorica Philippines plays a critical role in our success. Sarah and Grace bring the leadership, operational expertise and commitment to innovation needed to drive the next chapter of the country’s growth and the future of digital CX.

We're proud to announce the appointment of Sarah Machan-De Silva as President of Alorica Philippines and Grace Taeza as Chief of Staff for the Philippines.

Sarah and Grace's promotions reflect something we've always believed: great leaders are built from within. Their impact on our people, clients and business has helped shape the organization we are today, and we're excited to see what they do next.

Please join us in congratulating Sarah and Grace as they step into these new roles and lead the future of Alorica Philippines.

Read the press release: https://alorica.com/news/detail/alorica-names-sarah-machan-de-silva-president-of-philippines/