Terri and Steve Cowan

06/25/2025

So proud of our Rising Stars🌟🌟 Nash and Kelly.. (a few have experienced their magic in our Lather Lounge 💆🏼‍♀️💆🏻‍♂️ ) completed two days with industry coaches Terri and Steve Cowan honing their business skills to launch their career path James Anthony Salon. We believe in the power of education, to be able to give our guests the utmost experience with excellence 🌟🌟 checkout these ladies they will lull you into relaxation and give you mean blowout! 💪🏻💪🏻 Thabk you PSC, Steve and Terri for helping shape brilliant minds!

05/19/2025

💬 Success Behind the Chair goes far beyond great hair.

This seminar—led by terriandstevecowan—is for every service provider ready to elevate the entire guest experience. From the moment they walk in to the moment they leave, it’s about more than the service—it’s about connection, consistency, and confidence.

🎯 You’ll learn how to:
• Create powerful dialogue that drives loyalty
• Build salon traffic that lasts
• Keep score to produce more (yes, numbers do matter)

📅 June 23 & 24
🕘 9:00AM–4:00PM CST
💲 $400 | 12 CE Hours
📍 PSC | 610 Moen Ave, Joliet, IL

🎟️ Advanced registration required
📞 Call (815) 744-3384 or 📧 email [email protected] to register.
Attendees receive Space $ upon check-in!

04/18/2025

03/31/2025

03/25/2025

12/25/2024

🎄✨ This holiday season, we’re filled with gratitude for the amazing community we’ve built together. 💖 Your passion, dedication, and support inspire us every day.

As you gather with loved ones, we hope your hearts are as full as your holiday plates! 🍽️✨ Here’s to joy, peace, and success in the year ahead.

From our family to yours, Merry Christmas! 🎅🎁

With love,
Terri & Steve Cowan ❤️

12/23/2024

🎄 This holiday season, let’s take a page from Santa’s playbook and lead with kindness, vision, and joy. 🎅

11/28/2024

🍂 Happy Thanksgiving from Terri & Steve Cowan! 🦃

This time of year always reminds us of how much we have to be grateful for—including you, our wonderful friends, guests, and supporters. Your loyalty and trust mean everything to us, and we’re so thankful to be part of your journey.

As we gather with loved ones today, we hope your Thanksgiving is filled with love, laughter, and all the delicious traditions that make this season special.

Thank you for being part of our family. Here’s to celebrating all the things we’re grateful for—together.

With heartfelt thanks,
Terri & Steve

11/22/2024

Speed, is it important? Absolutely.

You can prioritize speed in your business but keep in mind, it can't be at the expense of what you're trying to accomplish when connecting with a customer.

11/18/2024

Balancing speed versus experience is a delicate thing. You can have both but you must be careful on how you deliver them!

11/13/2024

11/13/2024

Many businesses push for faster service, but is it costing them customer satisfaction? Discover how to balance efficiency with a great customer experience to keep clients happy—and loyal.

Many businesses push for faster service, but is it costing them customer satisfaction? Discover how to balance efficiency with a great customer experience to...