10/25/2026
ADAMS RISK MANAGEMENT GROUP
PROTECTIVE SERVICES DIVISION
PUBLIC SAFETY INCIDENT SUMMARY
Date/Time: October 23–24, 2026 | 2200–0100 Hours
Location: West Main Street, Kalamazoo County, Michigan
INCIDENT AND RESPONSE
During the overnight hours of October 23 into October 24, 2026, Adams Risk Management Group personnel encountered a significant crowd-control and public-safety incident while providing contracted protective services at a restaurant along West Main Street in Kalamazoo County.
The assignment coincided with the annual Kalamazoo Central and Loy Norrix high school football rivalry, an event that had already prompted heightened security precautions following recent public-safety concerns and previous disturbances associated with rivalry events. The restaurant is one of the few establishments in the area serving customers during those late-night hours, and increased activity was anticipated following the evening's events.
At approximately 2200 hours, Colonel Tyler Adams and Officer Espinoza encountered a facility already operating at its maximum occupancy, with additional vehicles and large groups continuing to arrive. The Kalamazoo County Sheriff's Office already had a directed patrol presence in the area.
Working alongside facility management, ARMG personnel established controlled entry procedures to maintain occupancy limits, preserve emergency access, and protect patrons and employees.
As additional individuals arrived, the crowd swelled to an estimated 200 to 300 people in and around the property and surrounding area. Groups gathered around the entrance. Colonel Adams and Officer Espinoza repeatedly directed individuals to step back and form an orderly line. Customers were admitted in limited numbers as space became available. Each time the entrance opened, however, groups attempted to physically force their way past security personnel into the occupied restaurant. Individuals began gathering together and organizing attempts to push through the doorway as a group. The two ARMG personnel held their positions at the doorway and prevented unauthorized entry.
Individuals repeatedly ignored instructions to clear the doorway. Several began pulling up their hoods and putting masks over their faces. A small group of males made further attempts to force entry and, after being denied admission, began rallying others with threats to “start a riot,” “f**k this place up,” and “grab rocks.” The group's conduct agitated others who were gathering in front of the building and in the parking lot.
Over an extended period, Colonel Adams and Officer Espinoza issued firm commands to step back, stop pushing forward, and form an orderly line. They warned on multiple occasions that further disorder and attempts to force entry would result in admission being denied for the rest of the night. They continued trying to admit customers safely, but the blocked doorway created fire and life-safety concerns. The repeated physical aggression toward security personnel, attempts to push past them, and threats increased the danger to employees, patrons, and personnel inside.
As the attempted forced entries and hostile conduct continued, restaurant management requested emergency assistance through 911. Within approximately 60 seconds, five additional Kalamazoo County Sheriff's Office units responded, along with other departmental Police units. This was in addition to the Sheriff's Office directed patrol already in the area.
Responding law enforcement officers made contact with Colonel Adams. He briefed them on the attempted forced entries, masked individuals, threats to riot and damage property, repeated refusals to comply, and the growing crowd. ARMG requested assistance controlling the crowd, protecting the entrance, and dispersing groups from the parking areas.
Even with additional law enforcement on scene, individuals continued pushing toward the doorway, physically confronting security personnel, demanding access to food, and ignoring repeated commands. After numerous opportunities to comply and further physical attempts to gain entry, ARMG secured the entrance in coordination with management and responding officers. Further admission was denied. Because groups continued insisting they would obtain food and repeatedly refused to leave even after entry was closed, ARMG also coordinated with management to discontinue additional food orders and suspend restaurant operations. This removed the continuing prospect of service that was keeping people at the entrance and contributing to repeated attempts to gain access.
Responding law enforcement established crowd-control positions outside the business. Deputies and troopers issued repeated dispersal orders, including over patrol-vehicle public-address systems, directing people to leave the property and warning that refusal to disperse could subject them to arrest. The orders and opportunities to comply were repeated; individuals nevertheless continued to challenge personnel and gather around the entrance.
Colonel Adams and Officer Espinoza worked the crowd-control line alongside responding law enforcement, issuing firm commands and pushing the line back as they directed the crowd to disperse. ARMG personnel warned that continued refusal to comply could result in the deployment of OC aerosol spray and OC aerosol fogging and dispersal devices, capable of releasing a cloud of pepper-based irritant.
The disorder then spread into surrounding parking lots, neighboring businesses, and properties across West Main Street. Groups crossed the street and gathered outside other restaurants demanding food, becoming angry when told they could not enter or be served. Some stated they would get food regardless, challenged law enforcement, and attempted to provoke altercations. Individuals began throwing food, and physical fights broke out. Others repeatedly darted between moving vehicles, effectively playing “Frogger” in active West Main Street traffic, while some attempted to stop or interfere with traffic, climbed onto vehicles, and congregated around law enforcement positions. Rocks were reportedly thrown toward law enforcement and security personnel.
Law enforcement continued issuing dispersal commands and arrest warnings, forming and advancing crowd-control lines while individuals resisted instructions and entered the roadway. As the disorder escalated despite repeated warnings, law enforcement deployed Crowd Control OC aerosol spray and less-lethal chemical-irritant projectile launchers, commonly described as PepperBall-type launchers. ARMG personnel had warned of possible chemical-irritant deployment but did not report deploying those devices themselves.
Throughout the response, Colonel Adams and Officer Espinoza worked the line with law enforcement, moving individuals back, directing dispersal, controlling access to the secured facility, and protecting those inside. The repeated attempts to force entry, threats of rioting and property damage, physical fights, rocks, and dangerous interference with West Main Street traffic made the situation increasingly hazardous for everyone involved.
PERSONNEL RECOGNITION
Special recognition goes to Officer Espinoza. Despite threats, repeated attempts to force entry, and confrontational behavior, he remained calm, firm, polite, and professional. His commands were authoritative without being disrespectful. He held his position, worked alongside responding law enforcement, and represented himself and this company exceptionally well. I could not have asked for a better individual beside me during this incident.
APPRECIATION TO RESPONDING LAW ENFORCEMENT
Adams Risk Management Group extends its sincere appreciation to the Kalamazoo County Sheriff's Office and other responding agencies for their rapid response, professionalism, and coordination. From the original directed patrol and their assistance helped protect the business, its employees and patrons, and the surrounding community. We also thank the restaurant's management and employees for their cooperation.
WHY CLIENTS CHOOSE ARMG
I built Adams Risk Management Group to deliver more than observe-and-report security. Our public-safety backgrounds, experienced command staff, training, and working relationships with local law enforcement allow us to take on assignments other providers may not be equipped to handle, at a cost our clients can afford.
I firmly believe ARMG is the best protective-services company in Michigan. No other company provides the combination of personnel, capabilities, resources, and level of service we provide at our price point.
This incident showed why those standards matter and why clients trust our people.
Colonel Tyler J. Adams
Owner | Chief Investigator
Adams Risk Management Group
Integrity • Loyalty • Service
