10/29/2026
𝗠𝗼𝘀𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗵𝗮𝘃𝗲 𝘁𝘄𝗼 𝗼𝗿𝗴 𝗰𝗵𝗮𝗿𝘁𝘀.
The one on paper.
And the one employees actually use.
You know the second one.
It's the warehouse employee everyone goes to when an order gets messed up.
The office manager who's the only person who understands certain processes.
Or the supervisor everyone works around because it's easier than dealing with them.
These workarounds usually start with good intentions. Someone sees a problem and figures out how to keep things moving.
But what happens when the workaround becomes the process?
Training gets harder. Accountability gets fuzzy. Good employees get frustrated. And when that one person leaves, everyone scrambles.
This is one reason I believe HR needs to understand the entire business, not just its policies and procedures.
At YourHR, I spend time with employees, work alongside leadership, and ask a lot of questions about how things actually get done.
𝗕𝗲𝗰𝗮𝘂𝘀𝗲 𝘀𝗼𝗺𝗲𝘁𝗶𝗺𝗲𝘀 𝘄𝗵𝗮𝘁 𝗹𝗼𝗼𝗸𝘀 𝗹𝗶𝗸𝗲 𝗮 𝗽𝗲𝗼𝗽𝗹𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 𝗶𝘀 𝗿𝗲𝗮𝗹𝗹𝘆 𝗮 𝗯𝗿𝗼𝗸𝗲𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀.
