08/21/2026
A customer's phone took a swim.
It happens in seconds. A pool, a sink, a spilled drink. One second the phone's fine, the next it's soaked.
That's exactly what happened to one of our customers. Their brand-new iPhone went into the water. And liquid damage is brutal. It works its way into seams, buttons, and ports, and by the time anything shows up on the outside, corrosion is often already spreading on the inside.
Here's the part that usually stresses people out: what now? A repair that might not even work. A new phone they didn't budget for. Weeks of waiting.
Luckily for this customer, the device was covered under a Prosurety protection plan. We reviewed and approved the claim quickly, and the customer was paid out $1,000 so they wouldn't be stuck without a phone while waiting on a fix.
That's the difference protection makes. One bad drop, spill, or crack turns into a fast, predictable outcome instead of a scramble.
For your customers, that outcome is everything and often means more loyalty to you.
Want to see how device protection fits into your program? Let's talk.
https://f.mtr.cool/azvfrkemve
