FIRM Incident Response

04/20/2026

With major flooding concerns rising in states like Michigan, are you prepared?

When water hits, every minute counts. Prioritize safety, stop the source if you can, document everything, and begin drying as quickly as possible. Within 24 to 48 hours, water damage can turn into mold and significantly higher repair costs. To learn more, click the link here:

https://www.palmbld.com/blog/property-manager-emergency-water-damage-protocol?utm_source=chatgpt.com

A step-by-step water damage protocol for property managers: first-hour checklist, tenant notices, insurance documentation, and FL/NC/SC claim timing notes.

03/17/2026

Top predictions for the Multifamily industry in 2026.

To read and learn more, click the link below.

Print Friendly A disciplined reset today sets up a materially stronger cycle ahead. Here’s how 2026 is likely to unfold and where strategy, patience, and selectivity matter most. 1. National...

02/27/2026

Strong tenant screening can make or break the rental experience.

A recent article outlines practical ways to identify potential red flags before a lease is signed, from verifying income and rental history to conducting background and credit checks. A consistent, well-documented process helps reduce risk and set clear expectations from day one.

To learn more, click here:

Print Friendly A small amount of preparation early can help landlords avoid late payments, excessive complaints, property damage, and other issues that often stem from rushed or inconsistent tenant selection....

02/05/2026

Snow and ice can create serious risks for property owners. Make sure your winter plan is solid. ❄️

Need a plan? FIRM can help.

Print Friendly While climate change may have reduced the frequency of multi-foot snowfalls in the New York metro, when we do get dumped on, the precipitation tends to be heavier...

02/02/2026

As winter storm systems continue to move through, these are the top winter weather risks that commercial and hospitality property managers should monitor. Understanding these risks can help reduce damage, disruptions, and operational downtime.



To learn more:

As the winter season gets underway, cold-weather risks are dancing in the minds of insurers and homeowners alike. Last year, winter storms resulted in approximately $3.4 billion in insured losses in the U.S. The year before, that figure was $6 billion. According to Guidewire HazardHub data, 31.4 mil...

01/15/2026

Not to sound like a broken record, but here is another article that highlights the importance of having an emergency preparedness plan in place. Clear responsibilities, strong communication, and effective response plans are critical. FIRM is here to help you and your team be ready for anything.

Read the article here: https://american-apartment-owners-association.org/property-management/emergency-preparedness/

Print Friendly Planning for a rainy day is pretty easy. Have an extra umbrella handy or a waterproof coat, and you’re probably fine. Planning for the rainiest day ever, on...

01/13/2026

Proactive planning is key to preventing mold and moisture problems. Learn the 7 steps property managers can take to reduce risk and protect their properties.

Read more 👉 https://firmresponse.com/2022/12/7-steps-to-a-mold-and-moisture-plan-for-property-management/

Property managers are paid to keep occupants happy and facilities on track. Throw in a recurrent “black mold” problem, water damage from a leaking pipe, or a full-blown flood and mold growth emergency … and the property manager’s job can seem overwhelming.That’s why strategic planning is c...

12/29/2025

With a winter system moving across parts of the country, now’s a good time for multifamily teams to review standard winter readiness, especially around wind and cold weather. If you’re unsure where to begin or are thinking about a long-term plan, we’re here for you.

A new winter storm is moving east on Monday, bringing dangerous wind, snow and ice to millions.

12/01/2025

Winter is underway, and it’s not too late to check up on your properties or communities. Make sure everything is prepared for the colder months with this helpful winterization checklist❄️🏘️.

Read our property management checklist to winterize your apartments and learn the 18 steps you should take to prepare ASAP.

11/25/2025

Happy Thanksgiving from all of us at FIRM! Wishing you a warm and joyful holiday.

11/11/2025

Today, we honor the brave men and women who have served our country with courage and dedication. Thank you for your sacrifice and dedication to protecting us all.

10/29/2025

With hurricane season in full swing, multifamily owners should take steps now to strengthen preparedness and protect their communities. 🌪️🏘️
https://www.multifamilydive.com/news/apartment-prep-risk-hurricane-season/761587/

Proactive risk management, regular policy reviews and the adoption of new technologies can protect properties and control costs.