09/12/2025
Sep 12, 2025
Important Notice Regarding Cybersecurity Incident
Dear Valued Partners,
For the past two years,
OnTime Pack and Ship and Klamath Custom Signs have been subjected to an ongoing and highly disruptive cyberattack that was undetected till last week..
This campaign has targeted both our business operations and personal lives, I want to assure you that, based on all available evidence, no customer or vendor information has been compromised. Our operations and payment processes remain secure.
We are working closely with outside cybersecurity agencies as well as law enforcement authorities, to identify, stop, and prosecute those responsible for this malicious act. Their prompt and professional response has been instrumental in helping us protect our business and community.
This attack has undoubtedly caused a tremendous impact on both our business and personal lives. Yet through it all, we remain deeply grateful to our customers, vendors, and community who continue to stand by us.
Please know that our business operations will continue as normal while the cybersecurity team works to remove this act of violence from our lives.
On behalf of myself and my team, I want to thank our local professionals who have stepped up and helped us get this escalated to the appropriate authorities. Please contact us directly for a case number if needed.
Thank you for your continued trust, patience, and support as we move forward stronger.
Sincerely,
Gary Clayton
Owner
OnTime Pack and Ship
Klamath Custom Signs
