Sales Manage Solutions

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Sales Manage Solutions 30 years guiding businesses on finding exceptional sales people & foster a unified sales culture.

10/30/2026

One of the most expensive hiring mistakes isn't choosing someone who lacks experience.
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It's choosing someone who lacks responsibility.
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When results fall short, they blame the market.
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When customers complain, they blame the customer.
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When goals aren't met, they blame the company.
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But strong performers take ownership.
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They ask what they could have done differently.
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They learn.
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They improve.
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Before hiring your next salesperson, find out how they respond when things don't go their way.
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10/29/2026

Want to know whether a candidate has strong character?
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Don't simply ask if they're honest.
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Almost everyone will say yes.
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Instead, ask for stories.
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Tell me about a time you made a mistake.
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What happened?
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How did you respond?
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What did you learn?
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Then listen carefully.
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Do they take responsibility?
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Do they blame others?
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Can they provide specific examples?
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Past behavior doesn't guarantee future performance, but meaningful stories can reveal much more than rehearsed interview answers.
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10/28/2026

When hiring salespeople, don't just evaluate experience and communication skills.
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Look for four essential character traits:
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1. Honesty - Do they tell the truth, even when it's uncomfortable?
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2. Work Ethic - Do they set goals and consistently follow through?
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3. Concern for Others - Do they genuinely care about helping customers?
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4. Responsibility - Do they take ownership instead of making excuses?
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These qualities influence how someone behaves long after the interview is over.
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A great resume may get someone an interview.
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But strong character should play a major role in the hiring decision.
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10/27/2026

You can teach someone how to sell.
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But can you teach them to be honest?
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To work hard?
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To care about customers?
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To take responsibility when things go wrong?
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These qualities are the foundation of character.
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And character should be one of the first things you evaluate when hiring a salesperson.
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Because sales skills mean very little if someone doesn't have the integrity and discipline to use them responsibly.
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Hire for character first.
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Then develop the skills.
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10/23/2026

A great interview doesn't guarantee a great salesperson.
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Someone can be confident.
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Articulate.
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Experienced.
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And still struggle to produce.
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That's why hiring decisions should go beyond resumes and interviews.
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Great salespeople bring more than skills.
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They bring character, the right attitudes, strong motivation, and personality tendencies suited to the demands of selling.
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The CTS Sales Profile helps sales leaders better understand important personality and motivational characteristics before making a hiring decision.
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Don't just evaluate whether someone knows how to sell.
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Build a process that helps you identify people who are likely to consistently do what selling requires.
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10/22/2026

Sales is too demanding for someone who doesn't have a compelling reason to succeed.
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Think about what the job requires.
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Daily prospecting.
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Consistent activity.
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Handling rejection.
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Working through disappointment.
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And doing it all again tomorrow.
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That's why motivation matters.
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Does the candidate have meaningful goals?
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Do they have the drive to keep going when things get difficult?
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Will they consistently put in the effort required to produce?
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Skills tell you what someone knows how to do.
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Motivation helps explain why they'll do it.
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10/21/2026

One of the most important qualities in a salesperson doesn't always show up during an interview.
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Character.
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It's about integrity.
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Work ethic.
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Responsibility.
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And doing the right thing when no one is watching.
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A salesperson may have excellent communication skills and impressive experience.
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But without strong character, those abilities may never translate into dependable performance.
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When evaluating candidates, don't just ask what they can do.
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Find out who they are.
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10/20/2026

Most sales leaders evaluate skills first.
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Can they present?
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Can they communicate?
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Can they close?
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Those are important questions.
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But here's what many hiring managers overlook.
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Skills can be taught.
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What matters just as much is whether someone has the character, attitudes, motivation, and personality to consistently use those skills.
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A candidate can know exactly what to do and still fail to do it.
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Don't confuse knowing how to sell with being willing to sell.
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10/19/2026

What separates great salespeople from everyone else?
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It isn't simply experience.
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It isn't confidence.
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And it isn't how well someone interviews.
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There are five important dimensions to evaluate:
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1. Character
2. Attitudes
3. Motivations
4. Personality
5. Sales Skills
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Here's the key:
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These five dimensions don't all carry the same weight.
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Sales skills can be taught.
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But the other four dimensions influence whether someone will consistently use those skills.
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Great sales teams begin with great hiring decisions.
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10/15/2026

There are plenty of people who can learn a product and explain it.
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But finding someone who can consistently...
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Start conversations.
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Handle resistance.
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Uncover needs.
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Present solutions.
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Ask for the decision.
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And repeat the process every day...
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That is much harder.
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The CTS Sales Profile is designed to help sales leaders look beyond the interview and better understand the personality, motivation, and sales tendencies a candidate brings to the role.
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Do not just ask whether someone sounds like a salesperson.
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Determine whether they have the natural tendencies to execute what the job actually requires.
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Address

10820 Murdock Drive, Ste 103
Knoxville, TN
37932

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18656752002

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